First impressions do matter and upon checking in to this resort, we were greeted with a room that had not been serviced (ie. used wine glasses on the coffee table, a bag of rubbish, used towels on the floor etc).
However, a quick call to reception and a new room was organised for the night with the option of either staying in the new room, or moving back to our original room the following morning once housekeeping had done their thing.
Apart from the above, overall the hotel/resort is quite pleasant. The housekeeping can be a very inconsistent (ie. bath mat left one day, then no bath mat the following or washing detergent left one day but none the next). This isn't do or die, but consistency would be nice.
The other major issue from this hotel is the mobile reception. My partner and I are both with Vodafone and had major issues with coverage, so do beware of this if you are reliant on your phone for anything urgent.
The rooms are also supposed to have Hotspot access through Azure, but the coverage for this was almost non existant. We found it easier to connect to a Hotspot at another hotel down the road.
One last thing, if you like a nice shower then you will be disappointed with the water pressure at this hotel and I mean 'disappointed'. The pressure in the shower is so weak that's it's virtually impossible to look forward to a nice shower after a day at the beach. My advice - shower at the beach instead.