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“Fantastic place” 5 of 5 stars
Review of Pinnacles Resort & Spa

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Pinnacles Resort & Spa
5.0 of 5 Condominium   |   16 Golden Orchid Drive, Airlie Beach, Queensland 4802, Australia   |  
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Hotel amenities
Omakau
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
“Fantastic place”
5 of 5 stars Reviewed September 1, 2013

Our family of 4 (1 couple and 2 adult children) stayed at this resort late August 2013, the apartment was excellent, everything you needed was there, we couldn't of wished for better. The views......Wow, stunning, the large balcony was fantastic to relax on & dine outside on. The staff were friendly & extremely helpful.
We will most definitely be telling everyone. A++++++++

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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279 reviews from our community

Traveler rating
    212
    44
    5
    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • German first
  • Any
English first
Cairns, Australia
1 review
5 of 5 stars Reviewed August 26, 2013

Thanks so much guys, the view and serenity was beautiful, we are definitely coming back and will tell all our friends about Pinnacles.

Perfect honeymoon or getaway destination with priceless outlook to the Whitsundays, and the room was very clean!!! Cheers M & V.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New South Wales, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 22, 2013

We could not fault one thing about this resort!
Nothing was ever too much trouble and we had the most lovely experience!
Our toddler wasn't well and we were originally booked in a one bedroom unit, when we enquired about potentially moving to a larger unit (so that she could rest peacefully and get better) it was no problem at all and we were upgraded to the 3 bedroom penthouse for very little additional cost. The penthouse is enormous and not only had the most stunning view of all of Airlie and the islands, but was private, quiet and had the feel like you were so comfortable you were at home.
On top of nothing ever being a problem when we asked for it, we were able to stay until 2pm on our last day so that our baby could get her lunch time sleep to make the flight home at 4pm a bit more comfortable!
I have personally never done a review on a hotel but was so impressed that I had to!
Enjoy your stay, you will be delighted! :)

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed August 16, 2013

Wasn't expecting much since the price was so reasonable...but wow! Our 2 room unit had an awesome view with a hot tub and an enormous balcony. The kitchen was nice and modern and there was a washing machine and dryer that worked well. One of the beds was broken which was annoying, but other than that it was great! Close walk to the main street.

Room Tip: high up for the view
See more room tips
  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinnacles, Front Office Manager at Pinnacles Resort & Spa, responded to this review, September 20, 2013
Thank you for taking the time to write your review.

It's so nice to hear you had an enjoyable stay and thought our rates were very reasonable.

We would love to welcome you back to Pinnacles for your next holiday or mini break so please call us direct for our best rates.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wamberal, Australia
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed August 7, 2013 via mobile

We spent 4 nights in a queen room with open plan ensuite which was comfortable. The mattress was too soft for us though and we kept rolling into the middle! The views are amazing and it's very quiet which we like. It's a bit of a hike up and down the driveway and hill though. But helps if you want to work off dinner! Have had a relaxing time and recommend this resort to anyone looking to stay for a while :)

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 29, 2013

We stayed at the Pinnacles Resort for 5 days in July and were really impressed with our apartment. It was very spacious and clean, furnishings were in good condition, and the kitchen was well stocked with everything we needed for preparing our own meals. The apartments also have their own laundry (washing machine and dryer) which was handy for us.

We booked into a sea view room with a spa and were not disappointed with the view - amazing views of the sea from our balcony and bedroom window! The Pinnacles has its own swimming pool overlooking the sea, as well as a sauna and gym. The resort manager was very helpful in providing us with advice on what we could do during our stay at Airlie beach too.

The place has pretty strict noise regulations for guests, which we were appreciative of.

The resort itself is on a pretty steep hill (and you have to walk up the hill further to get to your apartment), but it makes the views that much better. You can catch a taxi from the town centre to your apartment for about $5. Alternatively the walk up is good exercise, especially after a nice meal in town :)

Room Tip: Our sea view room had really nice views,
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 23, 2013

We will be back for sure.
This place was one of the best located places we have ever stayed at.
Yes, it is on top of a BIG STEEP hill....but its certainly worth the hike up and down - the views are superb....(its a $5 cab ride from the main street to the apartments - well worth it!!)

We had a two bedroom balcony spa apartment and it was truly beautiful.
it was clean and fresh, and had very handy complimentary amenities (inc washing powder and dish-washing tables and liquid) free video hire, bbq webbers etc
The infinity edge pool is gorgeous and the views go for miles.
The staff were fantastic, the front office ladies were lovely and helpful (gave us lifts in the buggy up the hill when they were able)

This is a great alternative for anyone who wants a bit more flexibility than being 'stuck on an island' but still experience all that the majestic Whitsundays have to offer.
Thanks very much Pinnacles for a lovely 7 night stay.
We will be back next year

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pinnacles Resort & Spa

Address: 16 Golden Orchid Drive, Airlie Beach, Queensland 4802, Australia
Phone Number:
Location: Australia > Queensland > Airlie Beach
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Spa Suites Swimming Pool
Hotel Style:
Ranked #6 of 48 Specialty Lodging in Airlie Beach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pinnacles Resort & Spa 5*
Number of rooms: 29
Official Description (provided by the hotel):
Pinnacles Resort & Spa is located 300m from the heart of Airlie Beach and consists of 1, 2 & 3 bedroom self contained apartments all with king bed, balcony, spa & magnificent views of the Coral Sea. Onsite facilities include 20m ozone heated wet edge swimming pool, gym, sauna, tour desk and endota day spa. Relax in 5 star luxury. ... more   less 
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Also Known As:
Pinnacles Resort And Spa
Pinnacles Hotel Airlie Beach
Pinnacles Resort Airlie Beach
Pinnacles Resort & Spa Airlie Beach/Whitsunday Islands

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