We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Can't wait to come back!” 5 of 5 stars
Review of Pinnacles Resort & Spa

Save Saved
You added Pinnacles Resort & Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Pinnacles Resort & Spa
5.0 of 5 Resort   |   16 Golden Orchid Drive, Airlie Beach, Queensland 4802, Australia   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #4 of 26 hotels in Airlie Beach
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
“Can't wait to come back!”
5 of 5 stars Reviewed December 9, 2012

We came here for our honeymoon and we absolutely loved it! We had a really spacious apartment with amazing views and a spa on the balcony. Everything was clean, comfortable and modern. Loved having our own kitchen with all the appliances and being able to cook our own meals. Hardly heard any other guests and felt extremely private. The pool was beautiful. We have wonderful memories here and can't wait to come back!

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

244 people have reviewed this hotel

Traveler rating
    182
    40
    5
    9
    8
See reviews for
46
135
3
Business
0
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • German first
  • Any
English first
Bathurst, New South Wales, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 8, 2012

My husband and I stayed at Pinnacles for 10 nights for our honeymoon. We had the most amazing view from apartment 16. The jacuzzi was a blast! We could not fault the staff or our apartment. Yes, the hill is a killer, but we caught a taxi, and the golf buggy when it was available. Highly recommend this resort! It is beautiful in all aspects. It is quite and relaxing. Endota spa was amazing and the pool was gorgeous. Very obliging staff. Sarah and Sue from reception were fantastic

Room Tip: Apartment 16 has the best view
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
1 review
5 of 5 stars Reviewed November 27, 2012

Topping off an amazing weekend in Airlie beach, this resort was fantastic!! We were in room 18 right above the pool which was quieter than i thought. Be warned though - Airlie Beach is all hills and this driveway is a killer - I almost blew the strap from my thongs inching my way down the driveway the first time. Getting to the top and into our room and standing on the balcony looking at an uninterrupted view of the ocean was well worth it! Amazing service - the Security Officer Jamie drove us to our doorstep very early one morning after a night on the town and the receptionist offered for us to use the pool and gym all day even after we checked out so that we had somewhere nice to relax while waiting for our flights. Thank you Pinnacles Airle Beach - we could not have had a better experience!! *****

Note: No room service, no resteraunt but good microwave oven and in room laundry in our suite.

Room Tip: The spa suite was nice but not necessary - ask for one of the rooms facing the water even if it mean...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2012

We loved this place. Amazing views and extremely comfortable bed and couches. You also don't share a wall with anyone so it was really peaceful. Loved having the jacuzzi on the balcony which we enjoyed often. The cooking facilities were great but if you want to order in, Beagle Pizza deliver straight to your door which was really handy for a lazy night in relaxing in the jacuzzi. In fact I loved the design of our apartment so much I want to own an apartment just like it! The infinity pool was beautiful and had fun trying out the sauna.
Yes there is a definitely a huge hill if you are not driving but I swear that by the end of it I had amazing calves and was fitter from the walking. This place was the perfect relaxing holiday. I only wish we had more time there. I would also like to thank the staff who were so friendly and helpful.

Room Tip: Ask for a room with a jacuzzi on the balcony. You wont regret it
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Central, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 14, 2012

Fantastic is the best desciption of our stay at the pinnacles ! Yes the hill and drive are steep , but step into your room and be blown away by the views ! The staff and owners of this place are the best ,we have no reason to downgrade anything about our time here.We had a fantastic time in a great place .

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Australia
1 review
5 of 5 stars Reviewed November 14, 2012

We Had a great time at pinnacles resort. You are close to the main strip where all the action is easy to get to but the walk back up the hill at first was a killer but a good work out. The grounds are quiet and beautiful and the wet edge pool and view was great.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torquay
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 13, 2012

I don't know where to begin. I want this review to sway people to choose this accommodation so they get to experience it for themselves. Despite all the raving reviews, this place still beat expectations by far. As a former quality in tourism worker and being well travelled, I find it very frustrating not to be able to find even a suggestion for improvement. This place is surely second to none! So there is a hill, and yes it is steep, very steep, but we hired a car and so took that out of the equation. Many people, young and old walked up this hill every day, probably 100 metres up hill from the centre of Airlie Beach and then a steeper stretch between 20-50 metres from the hill through the resort depending on which apartment.

Apartments were clean, well furnished and of high quality with absolutely everything you could think of. The views from the balcony are honestly the most stunning, breathtaking scenery I have ever seen off any balcony, and from our apartment they were over 180 degree views of the lush green cliffs, turquoise seas, islands and the town. Our apartment was so impressive, when we were not out and about on trips we had booked, we wanted to come back and relax, so we stocked the big fridge/freezer from day one, to avoid having to nip out to the shops for things!

The spa was in perfect working condition and could be used hot or cold (ideal for me as I am pregnant). We had breakfast out on our balcony every morning, and even though there were other guests staying at the hotel, we never heard a peep, we had complete peace for our 4 night stay, except for the sounds of the tropical birds which just added to the experience! We had 2 curlew's (i think that is what they are called - birds with long legs) who appeared outside one of our windows, in the bush at the back of the apartment, every morning!

The staff were very friendly, as were all people we came across on our holiday. Finally a place in Australia that has customer service skills second to none! Broome a close second!

The whole vibe of Airlie beach is very laid back and relaxed, which surprised me as I had expected it to be over run by back packers. My favourite part of town, was the part directly at the bottom of the hill from the apartments, great row of restaurants and bars facing the beach. When you came back to the apartment, you had peace again, and only the lights were evidence of the vibrant and chilled (contradicting maybe, but somehow true) town below.

Great lay out of the apartment and lovely big comfy bed and large TV in the bedroom, as well as in the lounge. The balcony doors/windows stretch from one end of the apartment to the other, no waste of view here! What more can I say about this place?

The lagoon in the centre of town was very pretty, and ideal for a bigger alternative to the apartments pool. Plenty of shade available, with good facilities. A great place to relax after a busy day exploring the Whitsundays!

We did an amazing seaplane tour with Air Whitsundays. The panorama tour is $475 pp but is really an experience of a lifetime.....seeing the reef from above was just like you see on the TV or pictures, snorkelling on the Great Barrier Reef stunning in a private group of 10, the Hill Inlet by air was almost unbelievable, the pristine Whitehaven beach - wow and the sea landings and takeoffs just add to it! In all the places in the world my husband has never managed to get me into the sea to snorkel, there was just something about this trip that left me no choice, I went in (with a float aid for comfort) and having seen the beauty from the glass bottom boat, I built up the courage! But for those who just want to stay on the boat, it is very relaxing and plenty of cheese, biscuits and bubbles!

We also did an island hopper with cruise whitsundays....$99 for a day hopping on and off, we fitted in 2 islands....Daydream and Hamilton. You could squeeze in a third island on this pass, but we loved burning around in golf buggies ($30 per hr aprox) at Hamilton Island way to much.

We came all the way from Perth (12hr journey each way) so our expectations were always high! The only thing we regret about this holiday, is that we did not stay for longer. For the first time ever in our lives, we can honestly say we did not want to leave!

Thank you Pinnacles Resort & Spa, Air Whitsundays, Cruise Whitsundays and the Airlie Beach locals for a memories we will never forget! We will be back!

Tom & Dani

Room Tip: We had a view over the town and the harbour, maybe not all apartments do. I would say higher is bet...
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Pinnacles Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pinnacles Resort & Spa

Also Known As:
Pinnacles Resort And Spa
Pinnacles Hotel
Pinnacles Hotel Airlie Beach
Pinnacles Resort Airlie Beach
Pinnacles Resort & Spa Airlie Beach/Whitsunday Islands
Address: 16 Golden Orchid Drive, Airlie Beach, Queensland 4802, Australia
Phone Number:
Location: Australia > Queensland > Airlie Beach
Amenities:
Fitness Center with Gym / Workout Room Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Airlie Beach
#2 Top resorts Hotel in Airlie Beach
#4 Luxury Hotel in Airlie Beach
#5 Family Hotel in Airlie Beach
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pinnacles Resort & Spa 5*
Official Description (provided by the hotel):
Pinnacles Resort & Spa is located 300m from the heart of Airlie Beach and consists of 1, 2 & 3 bedroom self contained apartments all with king bed, balcony, spa & magnificent views of the Coral Sea. Onsite facilities include 20m ozone heated wet edge swimming pool, gym, sauna, tour desk and endota day spa. Relax in 5 star luxury. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Agoda, Booking.com, Travelocity, T4B, Tingo, TripOnline SA, Hotels.com, Venere and Otel so you can book your Pinnacles Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Pinnacles Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.