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“Exceptional in every way” 5 of 5 stars
Review of Portside Whitsunday

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Portside Whitsunday
406 Shute Harbour Rd, Airlie Beach, Queensland 4802, Australia   |  
Hotel amenities
Ranked #7 of 26 hotels in Airlie Beach
Victoria
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Exceptional in every way”
5 of 5 stars Reviewed December 6, 2012

Portside encompasses a series of beautifully designed and decorated holiday apartments located just outside the town centre of Airlie Beach (close enough to walk, but far enough that the resort is feels exclusive). John and Colleen, the managers, were wonderfully hospitable and genuinely cared for each and every guest. The managers were able to book activities/trips at reception and advised on some fantastic restaurants and tours.
Beyond the exceptional service were the beautiful amenities, granite beach tops complementing the beautiful furniture and the stunning views. The pool was a standout; a 16 metre salt water, wet edge pool offering spectacular views of the marina and ocean. With a small number of apartments located on the property, the pool was almost always secluded.

I definitely recommend people visit Portside and experience it, reasonably priced, award winning and simply a delight. I know that I will definitely be a repeat guest at Portside.

Room Tip: All rooms (as far as I knew) offer oceanic/marina views and most offer views of the pool.
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  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen-16, Manager at Portside Whitsunday, responded to this review, December 12, 2012
What a pleasure it was having two such lovely young ladies stay with us. We love seeing our wonderful amenities being utilised.Totally enjoyed our chats and hearing your reports back on the fun tours you experience - definately think you will be up for Sky diving next visit!! (sorry won't be joining you - that height thing being a problem lol) John and I wish you all the very best in your new employment and very much look forward to your next visit.
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110 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
nambour
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 6, 2012

the apartments are exellently maintainted with everything you need or want in then. we have stayed here several times and wouldn't stay anywhere else. colleen and john are very freindly and helpful which also adds to the experience. very short walk to restaruants and shops.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen-16, Manager at Portside Whitsunday, responded to this review, December 12, 2012
Thank you for your kind review Anja, it was an absolute pleasure seeing you both again :-) We wish you all the very best in your work relocation and look forward to seeing you on your next visit.
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Asheville, North Carolina
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 3, 2012

We very much enjoyed our stay at the Portside Whitsunday. The managers, John and Colleen, were hospitable, friendly and frankly a joy to visit with. Apartments were spotless, spacious and reasonably price. Located near (2 minute level walk) but not in the touristy, backpacker town was a plus. Only complaint was some daytime traffic noise, but at night peaceful. Pool was overlooking the yacht basin and we had a spacious balcony with same view. Got internet and kitchen was fully equipped. Right across form fave restaurant in town-Fish D'vine.
Would highly recommend.

Room Tip: Don't think there is a bad one
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen-16, Manager at Portside Whitsunday, responded to this review, November 6, 2012
Thank you Joe and Karen for your kind review. It was a pleasure meeting such well travelled, fun people! Thank you also for returning your room keys so promptly :-) I am still awaiting the "Maggie Creamy Seafood Soup" to test drive your amasing Seafood Chowder recipe.. it appears to have gotten lost betweem NZ and Airlie..... not to worry, our son is flying over on the 16th November and is under instruction to bring as many packets as he can fit in his bag! Thank you again and we look forward to catching up with you both - in either of our wonderful countries .
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Griffith, New South Wales, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 21, 2012

Portside Airlie Beach is a great place the stay. We stayed in a 2bedroom apartment with our own outdoor spa and super ocean and town views. Apartments where very spacious and clean. Two minute walk into town. Colleen & John (Managers) where ever so helpful booking all our tours and transfers. Nothing was any problem. If there is a better place to stay in Airlie we haven't found it.
Thank-you Colleen & John for a wonderful holiday from DI Robyn & Di
.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen-16, Manager at Portside Whitsunday, responded to this review, October 22, 2012
Absolute pleasure having 3 such lovely ladies staying with us!!! Really missing our daily chats ... so many laughs ! We do hope you are able to visit us again with your families, then you will be able to check out our awesome new King Beds ! Thank you for being such fun, wonderful people :-)
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Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 8, 2012

My Husband and i stayed in a 1 bedroom apartment for a week in August .The apartment had it's own rooftop sundeck and juccuzzi .
The apartment and sundeck had spectacular views over both the harbour and the ocean. The main shopping precinct is a short 3 minute stroll.
The owners, John & Colleen make you feel very welcomed and the apartments are spacious, modern and very private. Also the beautiful horizon pool is heated.
We will be booking here again real soon

Room Tip: Ask for a room that comes with a rooftop as they can close off bedrooms to suit the number of people...
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen-16, Manager at Portside Whitsunday, responded to this review, September 9, 2012
So pleased you enjoyed your stay with us at Portside. The Whitsundays really did turn fantastic weather on for your stay so you could enjoy your lovely rooftop & Jacuzzi. We look forward to seeing you both again, to enjoy more of Airlie Beach and the beautiful Whitsundays!
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Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 6, 2012

This is the perfect holiday location. Relaxing, clean, and a great location. I was a solo traveller on this trip but felt safe and comfortable the whole time. Colleen and John, the managers of this resort, made me feel so welcome, and were ridiculously friendly and helpful. It was a delight to chat with them each day. The location of Portside is ideal, being close to everything, without being right amongst it, with gorgeous sea views. The apartments have everything you will need, including a gorgeous heated pool and a lovely sense of a home away from home within close proximity of the extremely beautiful Whitsundays. I can't wait to get back to Airlie and in particular Portside. Brilliant trip.

  • Stayed August 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colleen-16, Manager at Portside Whitsunday, responded to this review, September 9, 2012
Was an absolute pleasure meeting you Karissa!! So pleased you enjoyed your stay with us. Portside is an excellent place to chill-out and if you wish to be more active (Ocean Rafting!!) everything is right at our door step. It is great seeing guests enjoying the heated pool, which is a hit during the cooler months. We look forward to your return, hopefully with your family next time :-)
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Additional Information about Portside Whitsunday

Also Known As:
Portside Whitsunday Airlie Beach
Portside Whitsunday Hotel
Portside Whitsunday Airlie Beach/Whitsunday Islands
Address: 406 Shute Harbour Rd, Airlie Beach, Queensland 4802, Australia
Location: Australia > Queensland > Airlie Beach
Amenities:
Free Parking Swimming Pool
Hotel Style:
#3 Top resorts Hotel in Airlie Beach
#10 Family Hotel in Airlie Beach
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Portside Whitsunday is situated across from the New 5 star Port of Airlie Beach Marina site and consists of 1, 2, 3 & 4 bedroom and penthouse apartments, some with jacuzzi.Experience ultimate 4.5* luxury and relaxation from your spacious balcony with views over the Port of Airlie, out to the Coral Sea and Whitsunday Islands. Only 100m level stroll to beach, shops & restaurants. Onsite facilities include Heated Pool,BBQ facilities, Tour Desk, free wifi & free undercover parking. ... more   less 
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