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“fantasea cruises are the best” 5 of 5 stars
Review of Fantasea Adventure Cruising Reefworld - CLOSED

Fantasea Adventure Cruising Reefworld
Sydney Boathouse, Lot 29 , Units 2&3 | James Craig Road, Rozelle, Airlie Beach, Queensland NSW 2039, Australia
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Top Rated
$332*
and up
2-Day Great Barrier Reef Reefsleep Experience
Type: Tours, Reefs, Adventure
Activities: Scuba diving
Attraction details
Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“fantasea cruises are the best”
5 of 5 stars Reviewed May 7, 2012

all the staff were great friendly people n treated everyone with respect

Visited May 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

Visitor rating
    9
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    3
    1
Date | Rating
  • English first
  • Any
English first
Australia
Top Contributor
60 reviews 60 reviews
9 attraction reviews
Reviews in 44 cities Reviews in 44 cities
250 helpful votes 250 helpful votes
“Our day was excellent”
5 of 5 stars Reviewed April 26, 2012 via mobile

We did a one day cruise to whitehaven beach from hamilton island on fantasea and while they were not our first choice( the other one was booked out) we were glad we went with them. Everything was excellent from the staff, BBQ lunch on board the boat, activities on the beach, the big stable boat etc...,
While on whitehaven we did see the other tour company and were pleased we didn't end up on that tour, just didn't compare.
Honestly nothing to complain about, the location is just beautiful and the fantasea crew made sure it was left just like it was when we arrived, simply stunning..

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Townsville, Australia
Top Contributor
53 reviews 53 reviews
10 attraction reviews
Reviews in 29 cities Reviews in 29 cities
117 helpful votes 117 helpful votes
“Great day with Fantasea”
5 of 5 stars Reviewed April 24, 2012

We had a fantastic day with Fantasea Cruises. The pickup from our hotel was prompt, checkin easy, stopped at Hamilton Island for a couple of hours and then off to Whitehaven Beach. It was a very relaxing day and well organised.

Visited April 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Welches, Oregon
Senior Contributor
35 reviews 35 reviews
4 attraction reviews
Reviews in 16 cities Reviews in 16 cities
33 helpful votes 33 helpful votes
“fun and professional”
5 of 5 stars Reviewed April 21, 2012

cruise was great, price was good, and we had tons of fun. employees were professional, laid back, friendly, helpful, and all around great.

Visited October 2011
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Bad customer service”
2 of 5 stars Reviewed April 16, 2012 via mobile

I called to enquire about booking a ferry ticket this afternoon and the reservations agent was completely unhelpful and rude. I was confused about the times of the ferry as I was looking at a timetable I had printed 3 weeks ago. I politely asked her questions on how to get to hayman and instead of explaining to me that they had just released a new timetable i was met with a number of aggressive defense phrases such as ' I think I can do my own job'. Also if she had good local knowledge she could have kindly informed me that there was a hayman transfer direct from Shute Harbour which we eventually booked. Maybe the lady was having a bad day, however I work in customer service and I found the whole reservation process quite shocking and rather upsetting!

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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