well to start with the staff (in particular the useless cleaners) were very rude and aggressive when i said that we woke up to bed bugs crawling around my pillow in one of the dorms (room 43) the manager was nice in moving us to one of the doubles at the whitsunday wanderers bit better but even then it was very dirty and VERY dated, i didnt like the fact there were carpets as we didnt know WHAT was crawling around in them....the kitchen had to be the worst kitchen i have ever seen, we had to rent EVERTHING, right down to a pot and a pan, the only thing to cook on was one hob, most of the others were broken, and it was just very dirty. We checked in again (stupidly) after we got back from the whitsunday trip, purely because we were desperate and nowhere else was available apart from koalas (suprising!) and when we were given our keys to the room we opened the door and was greeted by dirty beds, towels everywhere and ants crawling around bits of food that had been left there for days...the cleaner was very abusive when we asked when it would be cleaned, and we were told to wait until the dorm rooms had been cleaned as the double should have been done before the dorms (but it wasnt) so overall....VERY frustrating, we just had to get outta there....DO NOT STAY HERE!!!!!!!!!!!!!!!!!!!!!!! CANNOT STRESS IT ENOUGH!!! we wouldnt stay here for freee!!!!
- Also Known As:
- Koala Beach Hotel Airlie Beach
- Koala Beach Airlie
- Koala Beach Resort Airlie Beach/Whitsunday Islands