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“front desk needs re-training” 3 of 5 stars
Review of Coral Sea Resort

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Coral Sea Resort
4.0 of 5 Resort   |   25 Oceanview Ave, Airlie Beach, Queensland 4802, Australia   |  
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Hotel amenities
Special Offer
Romantic 4 night Escape!
Ranked #2 of 7 Hotels in Airlie Beach
singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“front desk needs re-training”
3 of 5 stars Reviewed December 29, 2008

We have spent quite a lot of nights in this hotel. The check-in was very fast but unremarkable. They just sort of hand you your key and tell you where your room is. Be aware when you book a suite on the upper floor: there are no elevators so you have to haul your luggage up yourself. We were not asked if we needed someone to help us.
The room was ok (rattan furniture,shower needs an update) but the jacuzzi is not big enough to sit 2 people as they show you on the picture. They apparently have different sizes so make sure you check with them.
Front desk is totally hopeless with any question you have for them. There is one guy that is very efficient and helpful (Geoff). The rest of them either do not care or are just plain rude. They need to be retrained and reminded that they are there to help the guests.
We booked trips through the hotel shop. Wow what to say here.
They promise you go to the Withsunday beach. Well instead they take you to see the beach from the lookout post and then drop you off on some small beach next to the real thing. I have looked now at many blogs(too late) and this seems to be the thing they always do. Their excuse is that "the currents are wrong" but they cannot be "wrong" all the time right?? So if you want to go specifically to that beach make sure you book it with someone else. Plenty of places to book in the town itself. Snorkeling in Manta Ray bay was awesome and better than we have seen at the Great Barrier Reef itself.
Poolside chairs. It is pretty clear a lot of guests prefer the grassy area because that is the only shady place with an overlook on to the sea. Great actually. So you would think there would be chairs set out for you to lay on. No. Every day you have to lug your own chair to that area from the pool chairs. No idea why this is done.
Overall judgment: reasonable stay with irritations. We would not go back to this hotel.

  • Liked — location
  • Disliked — front desk
  • Stayed December 2008, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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550 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Surrey
Senior Contributor
44 reviews 44 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed December 20, 2008

The Coral Sea Resort is a lovely hotel overlooking the sea out to the Whitsundays, it has a stunning location and good walks to the marina and into the town with the bars and restaurants of Airlie beach.

Rooms are very comfortable and the bar is set in a lovely setting looking out to the pool and beyond to the sea. I cnnot comment about the food as we ate out the days we stayed but restaurant did sound good if you didnt want to walk into the town or to the marina.

Staff helpful with sorting out trips out onto the Whitsundays which is a must if you visit Airlie Beach. W

  • Stayed November 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peterborough, South Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 23, 2008

For both of us this was our second marriage and I chose the Whitsunday Islands for our honeymoon as I had been there 20 years ago. My husband and I thoroughly enjoyed our honeymoon at the Coral Sea Resort. I can not believe some of the reviews of this resort as it was a wonderful experience, from the beautiful meals, the cleanliness of the room, the convenience of the laundry facilities and the lovely staff in the resort shop. She booked all our day trips to the Islands without a hitch. The resort is ideally located close enough to the town but far enough to not hear the 'young ones' in the bars. Everything was in walking distance, the marina, the restaurants, the beach, the foreshore and the lovely Saturday market. Our room faced the bay and the morning we had breakfast overlooking the sea - the best of both views. We would certainly recommend this resort and will be staying there again, this time our children all want to come too!!

  • Liked — location
  • Stayed June 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 16, 2008

My new husband and I went to spend our honeymoon at the coral sea resort in the coral sea spa suit. I had booked a limo transfer but a taxi arrived. When we had checked in our room it had 3 hangers no shelves to put clothes on no draws to put clothes in just a rail with 3 hangers. The balcony was and nice and the view was fantastic but the room itself was very travel lodge. Do not go to the hawiian night you pay $75 for very poor food and a show that you can whatch anyway if you just sit around by the pool which everyone did anyway. It was ok but not very romantic for honeymooners.

  • Stayed November 2008, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 29, 2008

Our family (2 adults & 2 children) stayed in the 2 bedroom penthouse in July 2008.

It was beautifully presented, spacious & with all expected amenities. Spa bath on the balcony which overlooked the pool plus the uninterupted views across the coral sea was fabulous.

The resort is walking distance to "town" and the marina, so you dont need a car. Its well away from the ugly contruction site (2nd marina development) which has spoit the view of many resorts on 'the main road" of airlie beach.

We have stayed previously in 2 other resorts at Airlie beach - Coral Sea is by far the best and we will be back. Yes, its on the expensive side, but well worth it.

The resort pool is large & was warm enough to swim in in July. Our boys used the watersports (jetski rides). We did not eat in the resaurant, only ordered poolside drinks & the service was just fine. We found the resort staff friendly and helpful at all times.

Some previous reviews have posted negative comments, this was not our experience at all. Next time in Airlie beach we will stay at the Coral Sea resort.

  • Liked — Amazing views and the quality of the apartment
  • Disliked — nothing
  • Stayed July 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sydney
Senior Contributor
41 reviews 41 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed August 20, 2008

We booked a stay at Coral Sea Resort for 2 nights. We stayed in a coral sea suite. The room was large and nice and I found it clean and comfortable. The only disapointment was that the balcony was a lot smaller than it appears in the photos on the website. The view was amazing and you could literally throw a fishing line over the balcony and hit the water.

The staff were average. As another reviewer has stated, if you don't appear to be wealthy you get treated accordingly by the reception staff. We ordered a few cocktails by the pool and you have to order then wait a fair while to get them, but the bar staff were pleasant.

Breakfast was ordinary. We ordered the full brerakfast and you basically get eggs, bacon etc. plus cereal and fruit. There is not a lot to it for $25 per head. We waited forever for our hot breakfast to arrive.

Location is good. A nice easy walk to the main centre along the boardwalk.

All in all, we loved the view and the location, but we have stayed at Waterfront Whitsunday which is far superior and a lot cheaper.

Stayed January 2008
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
82 reviews 82 reviews
23 hotel reviews
Reviews in 29 cities Reviews in 29 cities
162 helpful votes 162 helpful votes
4 of 5 stars Reviewed July 6, 2008

We flew into Hamilton Island and then took the ferry across to Airlie Beach and checked in. The place did'nt look much from the street, but looks can be deceiving and were looking forward to 7 nights R&R.
We had a room that was of decent size, clean and well furnished. We had a hammock on our balcony along with a spa bath - both overlooking the Whitsunday's - briliant!
Lazing away on hammock, we would watch the yachts come and go from Abel Point Marina, cocktail in hand. The resort is only a 10-15min walk from the bustle of the main street, accessible via the boardwalk along the beach.
We booked a romantic dinner for two in the gazebo one night at the resort, and the food, atmosphere and views did not disappoint. The food is on the pricey side, as are the drinks, but it is all quality and to our liking.
We had a problem one day when we returned from a day trip to find a glass pane had shattered in the bathroom. The staff were great and arranged to have it fixed next day, and as our room was no longer secure, they upgrded us to the Penthouse for the night! Now that's service!
The only other issue we had was that we had booked for the Hawaiian seafood buffet and had it cancelled on us at late notice when the resort took a manor group booking instead.
Overall a great stay and highly recommended for couples without the kids.

  • Liked — Comfortable, clean and with great views
  • Disliked — Bigger shower would be nice
  • Stayed November 2007, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Coral Sea Resort

Address: 25 Oceanview Ave, Airlie Beach, Queensland 4802, Australia
Phone Number:
Location: Australia > Queensland > Airlie Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Airlie Beach
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Coral Sea Resort 4*
Number of rooms: 78
Official Description (provided by the hotel):
Positioned on the absolute ocean front and just a short stroll via seaside boardwalk to the enchanting Airlie Beach resort village; with its relaxed atmosphere and collection of eclectic shops and cafes; lies the Coral Sea Resort. A stroll in the opposite direction crossing a separate boardwalk with the sea below is Abel Point Marina, your direct access to the Whitsunday Islands and the Great Barrier Reef. ... more   less 
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Also Known As:
Coral Sea Hotel Airlie Beach
Coral Sea Airlie Beach
Coral Sea Resort Hotel
Coral Resort Sea
Coral Sea Resort Airlie Beach/Whitsunday Islands

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