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“Outstanding Luxury Accommodation!!!” 5 of 5 stars
Review of Boathouse Apartments by Outrigger

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Boathouse Apartments by Outrigger
4.5 of 5 Condominium   |   33 Port Drive, Airlie Beach, Queensland 4802, Australia   |  
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3 Night Getaway
New Zealand
Contributor
16 reviews 16 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Outstanding Luxury Accommodation!!!”
5 of 5 stars Reviewed July 10, 2012

We have just returned from four nights staying at the Boathouse Apartments in Airlie Beach.

The apartment was nothing short of amazing. The complex is very new, rooms are well appointed and all have beautiful views out to the Marina (and sea further in the distance).

The apartments are a short walk to the main street of Airlie Beach but far enough away to escape from the hustle bustle.

We highly recommend these apartments to those wanting a luxury getaway at a very reasonable price!

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Boathouse Apartments by Outrigger, responded to this review, July 11, 2012
Thank you very much for taking the time to post your review and so pleased to hear your positive comments on the apartment & the properties facilities and location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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179 reviews from our community

Traveler rating
    126
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    16
    5
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Te Aroha, Waikato, New Zealand
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 29, 2012

Gorgeous first class apartments. We rented a 3 bedroom apartment with the main bedroom and living area overlooking the marina. Fantastic views and fully equipped with everything you needed. Very short walk to the main area of town, however the on site Morroccan themed restaurant was perfect for dinner. The on site shops had the friendliest staff and were very reasonably priced. Only minor fault would be the two other bedrooms and their lack of views, but I guess something has to give. For the price for 5 people and the luxury it provided, hard to beat.

  • Stayed May 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Boathouse Apartments by Outrigger, responded to this review, July 11, 2012
Thank you very much for taking the time to post your review and so pleased to hear your positive comments on the apartment & restaurants within the building.
I wish all the bedrooms could face the ocean and happy that even without this view on each bedroom your holiday was still an enjoyable one.
I look forward to welcoming you and your family back to the Boathouse by Outrigger during your next trip to Airlie Beach.
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Perth
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 16, 2012

We stayed at The Boathouse for 4 nights in April as part of a driving holiday up the coast of Queensland. We received a friendly welcome and found the reception staff to be lovely.
The apartments are gorgeous! Very new, beautifully designed and decorated. The views over the new harbour are just wonderful. We could even see the harbour from our shower! The apartments are spacious, clean and well equipped. Everything you would need to cater for a family. There are some basic get you started amenities but remember these are unserviced apartments so you will need to bring your own provisions, clean up after yourself and make your own bed! The ladies do come in and collect the rubbish every day and I believe they service the apartments for longer stays.
The location is excellent, just a few minutes walk to the main part of Airlie Beach with all the restaurants and shops you may need. There are shops and cafe/restaurants on the ground level of the apartments also.
When we first walked into the apartment we felt instantly comfortable, it really was a home away from home.
We will definately be back!

Room Tip: The second and third floor rooms have a better view.
See more room tips
  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Boathouse Apartments by Outrigger, responded to this review, July 11, 2012
I am so glad to hear your comments regarding the initial "feel" of the apartments and also that the staff were very welcoming upon check-in so thank you for your review & yes as you mentioned your view does get better as you move higher in the building although all apartments still have marina and ocean views regardless of the level.
I would also agree with your comments on provisions as we are a self catering apartment property we do provide a starting amount of provisions although for a stay of 4+ days you may need to buy some supplies which can also still be purchased from reception for a small fee.

Glad to hear you will be back again and look forward to seeing you again at the Boathouse by Outrigger during your next trip to Airlie Beach.
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Melbourne, Australia
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 21 cities Reviews in 21 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 12, 2012

I really can't fault this place!
We stayed over Easter, with extended family. We had 4 x 2 bedroom apartments. They were great apartments with the main overlooking the harbour.
The reception staff were great and couldn't do enough to help - even ringing a couple of days before to check how we wanted the beds configured.
The pool was really great - with bbq area. Small playground for the younger kids next to the tennis court, and also another bbq.
An easy 5 minute walk to the main street, and 10 minutes maximum to the Lagoon. Undercover car parking, with lift. Collection available for organised trips to reef.
We had some discount vouchers for the 4 night stay - however I would have payed full rate!

Room Tip: Apartments near to Airlie are closer to the pool, could get frustrating walking through the receptio...
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  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Boathouse Apartments by Outrigger, responded to this review, July 11, 2012
Thank you very much for taking the time to post your review and so pleased to hear your positive comments about the staff & the apartments.

I am glad to hear you enjoyed the property facilites so much and that even paying full rate you would be happy with the property & hope we see you and your family back at The Boathouse by Outrigger next Easter......
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Contributor
11 reviews 11 reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed May 12, 2012

The location of Boathouse Apartments Airlie Beach is superb! Just far enough from the hustle of the main street but close enough to get to the centre of town in a 2-3 minute walk. The apartments are very well laid out and comfortable fitted with all new appliances making it very much the home away from home. However Outrigger Hotel Group let us down with several elements of our stay. Small amentities such as additional laundry powder attracted a charge, the use of a pool towel also had to be paid for. Internet WIFI was not included and attracted a fee of $8 per hour (McDonalds has it for free!), Reception struggled to give us directions to closest ferry marinas, organising a shuttle to the marina also proved challenging - it almost felt like you were staying with disgruntled relatives!! Also pool and spa temperature was cool (no heating - due to it being the Tropics!), the month of May in Airlie Beach requires heating. Other than some teething issues we had a great stay. I am sure these will be ironed out in due course. I would recommend the location for comfort, convenience and a group holiday stay.

Room Tip: Try and arrange a level 3 room - it has the best view over the Marina.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Boathouse Apartments by Outrigger, responded to this review, July 11, 2012
Thank you for taking the time to post your feedback and comments on your stay here at the Boathouse Apartment by Outrigger & glad to hear the apartments and locality was as you had anticipated.
Your points regarding additional charges for laundry soap, pool towels are due to the property being a self catering apartment not serviced apartments and the reason you had to pay for additional linen or soap etc.
In regards to WIFI we have a external company who provides this internet service and most to all other properties in Airlie charge for internet and hope some day this property can or could change to offering free WIFI although presently we cannot.
I am unsure why or how the interaction between yourself and reception staff regarding transfers was so poor as this is done on a daily basis and all guests make such good comments on our customer service, regardless I apologise if you felt that you didnt receive the service you deserve and will ensure all reception staff know all the required information about transfers, timing etc.
The main pool spa is not heated although i am looking at getting this rectified in the coming months.
Once again thank you for your comments and feedback and every property has portions they can improve on and being the newest property in Ailrie Beach is no exception.
I hope we see you again at the Boathouse Apartments by Outrigger during your next visit to Ailrie Beach and your experience is even better the second time around.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
melbourne
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 11, 2012

We stayed for 2 weeks in March and were given an upgrade to the penthouse apartment - wow! The penthouse is on the top floor and the view over the marina to the sea beyond is stunning. The apartment, as you may expect, was amazing - huge balconies, great living area, Bose surround sound system, spas, jacuzzi on the balcony etc etc. The staff, particularly Helen, at the Boathouse apartments are great - friendly, professional and they exceeded our expectations. The location is great, with a short, level stroll into town and a couple of places to eat and/or drink on the ground floor of the complex. While we were there, we had a look at the standard apartments, which we would have been happy to stay in as they are also very nice indeed. Highly recommended.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Boathouse Apartments by Outrigger, responded to this review, July 11, 2012
Thank you very much for taking the time to post your review and so pleased to hear your positive comments on the staff relations & apartment.

I look forward to welcoming you back to the Boathouse by Outrigger during your next trip to Airlie Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albury
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 29, 2012

Stayed four nights at the Outrigger Apartments and they are stunning. Reception staff were very obliging, views from the apartment stunning and on top of all this just a short walk to the main street shopping and the man made lagoon which is a great hit with the children after/if they get tired of the apartment pool and playground! Tour buses picked up travellers at the door so this was indeed another bonus.
Jenjebu

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Boathouse Apartments by Outrigger, responded to this review, July 11, 2012
Thank you very much for taking the time to post your review and so pleased to hear your positive comments about the staff, locality & apartments.

I look forward to welcoming you back to the Boathouse by Outrigger during your next trip to Airlie Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Boathouse Apartments by Outrigger

Address: 33 Port Drive, Airlie Beach, Queensland 4802, Australia
Phone Number:
Location: Australia > Queensland > Airlie Beach
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 49 Specialty Lodging in Airlie Beach
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Boathouse Apartments by Outrigger 4.5*
Number of rooms: 56
Official Description (provided by the hotel):
Ideally located on the water’s edge at the new Port of Airlie Marina, The Boathouse Apartments by Outrigger is a short stroll from the heart of Airlie Beach’s entertainment, shopping and dining precincts and the famous Airlie Beach Lagoon. Featuring spacious two and three bedroom self-contained apartments with every room offering views across the marina out to the Coral Sea. Guest facilities include a resort-style swimming pool, tennis court, children’s playground and tour desk. ... more   less 
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Also Known As:
Boathouse Apartments By Outrigger Airlie Beach/Whitsunday Islands

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