Spent two nights here last week - overall a good experience. The manager is very helpful and friendly and was very welcoming. We arrived at 2000 and there was no problem with checkin.
The room itself - a studio with double bed, sink, hob, microwave and bathroom was comfortable and good value for the $105 per night. The apartment was clean and tidy.
In addition, we needed to stay a third night at very short notice; this was quickly and easily arranged.
The two slight problems. Firstly, a couple of the lights did not work and as a result the room was fairly dull in the evenings. We let the manager know. She thanked us as the cleaners do not check on this and report back to her. I felt that this should be a basic check done before guests arrive.
The second issue I was not happy about at all. On the fridge there is a notice stating that all dishes must be washed by guests before departure. If guests do not do this, it is suggested that it will cost $50 for cleaners to do it. While not an unreasonable request that rooms are left clean and tidy, the dishes in our room were not particularly clean so I had to wash al the dishes at the start - and the end - of our stay to avoid paying the $50 charge.
The VERY loud alarm of the YHA next door at three in the morning was a real pain. It lasted about 10 minutes
Overall, good value, good service spoiled slightly by easily avoidable inconveniences.
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- Also Known As:
- Airlie Beach Apartments Whitsunday Islands