We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Lovely atmosphere but very expensive” 3 of 5 stars
Review of Pullman Palm Cove Sea Temple Resort & Spa

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Pullman Palm Cove Sea Temple Resort & Spa to your Saves list
Pullman Palm Cove Sea Temple Resort & Spa
5.0 of 5 Resort   |   5 Triton St, Palm Cove, Queensland 4879, Australia   |  
Hotel amenities
Ranked #6 of 13 Hotels in Palm Cove
Certificate of Excellence
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Lovely atmosphere but very expensive”
3 of 5 stars Reviewed March 27, 2013

We enjoyed a beautiful room and surrounds, but you would expect breakfast to be included when paying $360 a night for 2 people!!! That's a fair rip off in my opinion. Breakfast was another $30pp on top of that. We ate in the restaurant the first night and both woke up ill...not a great start to the holiday, we made sure we ate out at the other Palm Cove restaurants the rest of the week, which were all amazing. Nothing seemed to be included, in room movies were an extra $15 a pop and the wifi was only available in the common areas not in your room. The staff were friendly and the service was great and the room nice, but I did feel it was not worth the hefty price tag.

  • Stayed March 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike M, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review, April 2, 2013
Dear CrystalK,
I am glad you enjoyed your accommodation at Pullman Palm Cove Sea Temple Resort & Spa. Thank you very much for taking the time to pass on your feedback regarding your stay with us.
Kind Regards,
Mike MacManus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

728 reviews from our community

Traveler rating
    387
    207
    84
    28
    22
See reviews for
199
324
16
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Muswellbrook, Australia
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 24, 2013

We stayed 3 nights, and from the first moment we experienced the sensational customer service. Every detail was followed through with promptness.
The restaurant is brilliant. We had originally planned to eat out every night, but after the first meal at the sea temple restaurant why would you! The menu isn't a mile long but the quality of the food is amazing, topped off by exceptional customer service.
We had stayed at port Douglas sea temple previously so we knew the rooms were going to be good. We had a penthouse room with a kitchen and rooftop spa and entertainment area. Lovely!
There is three pools, one being for the kids as well as a kids spa and a convenient pool bar in the middle which goes great for lunch.
Probably not the best for larger families, but also good if you plan to come as a group as several rooms have an interconnecting option on their balconies.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike M, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review, April 2, 2013
Dear Upperhunter,
Thank you for your kind words regarding your recent stay at Pullman Palm Cove Sea Temple Resort & Spa.
We are delighted you enjoyed your 15th wedding anniversary with us and got to experience our wonderful 'Temple of Tastes' restaurant.
Congratulations on your anniversary - we hope to help you celebrate another!
Mike MacManus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Darwin
Level Contributor
46 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed March 23, 2013 via mobile

Off the Palm Cove beach strip but within easy walking distance to all Palm Cove has to offer.

We stayed in a resort room on valentines weekend with a lovely view over the gardens. It's was minamilist but clean, quite and comfortable.

We were celebrating an anniversary and the resort had kindly placed a lovely note and complimentary bottle of bubbles in the room.

We had room service and the food was nice if not a little pricey. Nothing spectacular, however it was a good option given we wanted to stay in for dinner. There are plenty of quality restaurants in palm cove so if you are keen to venture out it would be the better option.

The main pool was lovely and the pool side bar with yummy cocktails is a nice touch.

Overall a very satisfying stay and a great option for those seeking a romantic night away.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike M, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review, April 2, 2013
Dear fionajustin,
Thanks for taking the time to post a review.
We are delighted that you enjoyed your time with us and we hope to see you again soon at Pullman Palm Cove Sea Temple Resort & Spa.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 22, 2013

I can't recommend the Sea Temple highly enough!

In November last year we decided to get married and choose Palm Cove as the location, in March it all happened. Quite a short lead time to get it all organised but The Sea Temple made it easy.

We stayed in a two bedroom penthouse apartment with a spa on the roof for just over a week, most of our wedding guests stayed here as well.

Firstly the wedding coordinator Rebecca was fantastic. So organised and helpful, nothing was too hard for her. She even set up my candy buffet for me! I can't thank her enough for all her help!

The front desk staff were always great, Anna in particular. She helped me with room moves and nothing was a problem for her.

I really can't fault this place. The Lagoon bar was a great reception venue and meeting place for food/drinks by the pool. Brad the bar tender was heaps of fun as well.

I never wanted to leave and can't wait to return!

Room Tip: Two bedroom penthouse with rooftop spa
See more room tips
  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike M, General Manager at Pullman Palm Cove Sea Temple Resort & Spa, responded to this review, April 4, 2013
Dear Hayley

Congratulations on your wedding - we are so glad you enjoyed your time with us here at Pullman Palm Cove Sea Temple Resort & Spa.

I will pass on your comments to our team. Thanks for taking the time to post such kind words - we hope to see you back here for your first anniversary!

Mike MacManus
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
2 reviews
5 of 5 stars Reviewed March 21, 2013

We loved our 4 nights at the resort. We booked a 1 bedroom Apartment with a rooftop jacuzzi, but was upgraded to a 3 bedroom one, which was truly amazing! The location of the resort was great, a short stroll to all cafes & restaurants. The hotel is right on the beach. The staff were sensational, very helpful. We had masages at Mii day Spa and thoroughly enjoyed our time there as well. We would recommend this resort to anyone who really loves a quiet, relaxing style holiday.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed March 20, 2013

We have just enjoyed a magical four days in a two bed-roomed private apartment and could not have asked for any better service or care. When at the pool, or the restaurants nobody saw us as different from other guests, and frankly all the staff offered outstanding customer service and care. This is a five star resort - one would expect to be treated well!!
I think the previous contributor may well have booked his/her apartment via one of the many advertised on private web sites, or other hospitality groups who handle the apartments on behalf of the owners. Those sites do set out quite clearly it will not be possible to debit anything to the hotel etc, they are not actually hotel guests. They are renting a private apartment. Perhaps that was the problem???
We saw those advertisements and gained a good idea of the expected price and then went straight to the Hotel. Received the same rate and all the benefits of being a hotel guest.
I would suggest, gentle reader, you might like to do the same,.
Loved the property, loved the frogs, loved the pool and spa, loved the beach, loved the restaurant and pool bar. Enjoyed great service front desk, full marks to Daniel and his team.
We have already booked again!

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed March 6, 2013

I loved our four days here. Yes the frogs were noisy but found it charming. I went up to FNQ to be surrounded by the wonderful natural environment. I even got to see one of them, he was great.

The reception staff couldn't have been more helpful or charming and went out of their way to please their guests, even though we were from a private apartment. The facilities were divine and I spent everyday in the pool (which was always clean and maintained) and the beautiful surroundings. The plants and trees around the pool areas were spectacular and obviously carefully maintained and the trickling creek was a lovely addition. Overall our stay was just lovely and I will definitely be going back. In fact I can't wait.

I did get to enjoy the spa one day, and my therapist was so lovely and I had a great experience there.

My only critique is that I was not made aware that there was breakfast available in the restaurant, as I would have partook.

I plan to enjoy a cocktail by the pool again sometime very soon.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay
Hotels you might also like...
Also consider these accommodations in or near Palm Cove
0.2 mi away
Alamanda Palm Cove by Lancemore
0.4 mi away
The Reef Retreat Palm Cove
The Reef Retreat Palm Cove
#3 of 13 in Palm Cove
4.5 of 5 stars 310 reviews
0.5 mi away
The Reef House Palm Cove - MGallery Collection
Show Prices
Show Prices
Show Prices
0.3 mi away
Mantra Amphora
Mantra Amphora
#12 of 13 in Palm Cove
4.0 of 5 stars 395 reviews
0.5 mi away
Sarayi Boutique Hotel
Sarayi Boutique Hotel
#8 of 13 in Palm Cove
4.5 of 5 stars 207 reviews
0.7 mi away
Peppers Beach Club & Spa
Peppers Beach Club & Spa
#7 of 13 in Palm Cove
4.0 of 5 stars 913 reviews
Show Prices
Show Prices
Show Prices

Been to Pullman Palm Cove Sea Temple Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pullman Palm Cove Sea Temple Resort & Spa

Address: 5 Triton St, Palm Cove, Queensland 4879, Australia
Location: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Palm Cove
#3 On the Beach Hotel in Palm Cove
#4 Top resorts Hotel in Palm Cove
#4 Family Hotel in Palm Cove
#5 Romantic Hotel in Palm Cove
#6 Luxury Hotel in Palm Cove
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Palm Cove Sea Temple Resort & Spa 5*
Number of rooms: 68
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Travelocity, HotelTravel.com, Priceline, Orbitz, Odigeo, Agoda, Venere, Hotels.com and Jetsetter so you can book your Pullman Palm Cove Sea Temple Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sea Temple Resort & Spa Palm Cove Hotel Palm Cove
Sea Temple Resort And Spa Palm Cove
Sea Temple Resort Palm Cove

Owners: What's your side of the story?

If you own or manage Pullman Palm Cove Sea Temple Resort & Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.