Fact: The Grand Mercure Palm Cove is a resort style hotel in a beautiful setting. The rooms are fairly standard hotel rooms. Ours came with a balcony overlooking the lovely pool area. Very nice.
We couldn't check in until 2:40pm, 40 mins late. However we did manage a late checkout.
We found our bed doona without a cover! Instead it was sandwiched between two sheets!
The coffee milk in the fridge was already open.
Stayed three nights. There seems to be no daily room cleaning service or turndown.
The Internet is really expensive. Go to the post office.
We won't go back.