Stayed at peppers for 5 nights in spa penthouse. Quality was more like a 3 star resort. Pool was excellent! One of the best I have been too. The room though was really disappointing, cups caked in dust, marks on the walls and ceilings, no security to neighbouring suite (i could just wall in) a torn donna, the bed sheets on our first night had sand in them... We hadn't even been to the beach, I suspect it was not changed linen. We did complain to the housekeeping, who said it was an extra fee to change the sheets, as I feel it is best to let managers know I did, so they promised they would attend to the room and... Never did. My question is though... Why if we requested a king spa room for two adults was there only only chair in our suite for us on sit on? In order of places I have stayed in palm cove and port Douglas, I rank 1) mecure Rockford palm cove, 2) sea temple port Douglas, 3) Novotel palm cove, 4) peppers beach club palm cove.