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“Wonderful stay” 5 of 5 stars
Review of The Reef Retreat Palm Cove

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The Reef Retreat Palm Cove
4.0 of 5 Resort   |   10 - 14 Harpa St, Palm Cove, Queensland 4879, Australia   |  
Hotel website
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Hotel amenities
Ranked #3 of 13 hotels in Palm Cove
Melbourne, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Wonderful stay”
5 of 5 stars Reviewed October 27, 2012 via mobile

My partner and I stayed here late oct and I choose the Reef retreat based on previous reviews.

We arrived early and were upgraded to a great room with a lovely view of the pool! We had a spacious bathroom with a spa bath (however was a bit dark) and outside kitchenette. Comfy and sizeable bed with a fan and ac. Pool was lovely and shady. We utilized the communal BBQ and outside dining area.

This place is just off main rd and at the quieter end (away from terrible karaoke that was happening at the other end!)

Being a couple with no kids, it was very relaxing and quiet. No crazy kids or screaming parents! We will def recommend this place to family and friends!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive and Mary R, Owner/Managers at The Reef Retreat Palm Cove, responded to this review, November 20, 2012
Thank you Ling L for taking the time to share your experience at The Reef Retreat, we are pleased that you enjoyed a peaceful and relaxing stay in our Spa Suites, they are ideal for couples. We appreciate you recommending us to your friends and we hope to welcome you back.

Clive & Mary
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213 people have reviewed this hotel

Traveler rating
    150
    48
    11
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
rockingham western australia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 13, 2012

just got back from a week at the reef retreat - we stayed there with friends - our two bedroom apartment was ideal for two couples - we left all our bookings for trips until we arrived and clive advised and booked them for us - all we had to do was pay ! it was great to have a peaceful relaxing base to come back to after a days' sightseeing - great location for palm coves' many restauraunts and close to the highway for easy access to all surrounding sights. will definitely be recommending the reef retreat to everyone

Room Tip: we were three floors up - so a bit of a walk but great location - very quiet
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive and Mary R, Owner/Managers at The Reef Retreat Palm Cove, responded to this review, November 20, 2012
Thank you takeiteasytravel for your sharing your experience at Reef Retreat with the TripAdvisor community. We are pleased to hear that you and your friends enjoyed your stay in one of of Two bedroom apartments, they are in a great spot up amongst the Tree Tops and ieal for friends and families to share. We appreciate you arranging your touring through our office, it is a good way to go as we can tailor your itinery to current weather conditions. Thank you for staying.

Clive & Mary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 8, 2012 via mobile

This place was sublime, relaxed atmosphere and helpful friendly owners. Lovely apartment overlooking the pool with kitchenette facilities and balcony. Shady pool to escape the sun when needed. Convenient location just 50m from the beach.

Stayed July 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive and Mary R, Owner/Managers at The Reef Retreat Palm Cove, responded to this review, November 20, 2012
Thank you Popper B for your kind review, it is good to hear that you enjoyed a relaxing stay at The Reef Retreat, thank you for taking the time to post your comments, it is much appreciated.

Clive & Mary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 8, 2012

Reef Retreat is good value for money. The location is great. The hosts are extremely helpful. The accommodation is clean and comfortable and the attractive gardens and pool are sheltered from the sea breeze.

Room Tip: If you don't mind stairs, an upstairs room overlooking the pool is great.
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive and Mary R, Owner/Managers at The Reef Retreat Palm Cove, responded to this review, November 20, 2012
Many thanks EstelleK25 for your kind review. We aim to give good value for money and are pleased to hear that you felt that this was delivered at The Reef Retreat. Thank you for staying, we hope to welcome you back someday.

Clive & Mary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 6, 2012

Reef Retreat was a lovely place to stay. The atmosphere was relaxed, and the room was very clean and quite comfortable. The gardens were absolutely lovely and very tranquil. The staff were also very friendly and helpful.

The retreat is a 10 second walk from over 2 dozen coast-side restaurants and shops, and a 5 minute drive to the nearest shopping centre.

I would definitely stay here again.

  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive and Mary R, Owner/Managers at The Reef Retreat Palm Cove, responded to this review, October 17, 2012
We are pleased that you enjoyed your stay Sarah C, thank you for taking the time to share your comments which we appreciate. We look forward to welcoming you back.
Clive & Mary
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 24, 2012

We stayed at the Reef Retreat after reading reviews from Tripadvisor. It was exactly what we were looking for - the reviews were not wrong. When we arrived we requested a different type of accommodation and Sarah (daughter of the managers Clive and Mary) went to great lengths to ensure we got what suited us. The set up is great, the pool is shady with some sun, just what the doctor ordered and it was lovely and warm with a beautiful light show at night. The beach is just a few steps away. The studio was good with every thing we needed which encouraged us to do some home cooking as well as eating out at the good local restaurants. The place was very comfortable, good bed and pillows, and very clean. As a destination Palm Cove gave us the time to rest and relax and we even managed a few sunrise walks on the beach - a first for us. Clive, Mary and Sarah were excellent sources of info and made our stay even easier.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive and Mary R, Owners/Managers at The Reef Retreat Palm Cove, responded to this review, October 12, 2012
Thank you for your kind review Sher f, we are pleased that we were able to change the room type for you when you arrived and that you enjoyed your experience here at The Reef Retreat.

Clive & Mary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 24, 2012

Our first visit to Palm Cove and we are glad we chose the Reef Retreat which is more of a boutique resort than typical medium rise resorts, I suggest is ideally suited to couples especially the pool, it is close to the beach and shops, the pool is heated and not overly large but nice in any case.

Room Tip: One bedroom superior spa suite is the best choice
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clive and Mary R, Owner/Managers at The Reef Retreat Palm Cove, responded to this review, October 12, 2012
Many thanks for posting your review, we are pleased that you enjoyed your stay and hope to welcome you back one day.

Clive & Mary
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Reef Retreat Palm Cove

Address: 10 - 14 Harpa St, Palm Cove, Queensland 4879, Australia
Phone Number:
Location: Australia > Queensland > Cairns Region > Palm Cove
Amenities:
Bar / Lounge Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#2 Romantic Hotel in Palm Cove
#2 Family Hotel in Palm Cove
#2 Top resorts Hotel in Palm Cove
#3 Luxury Hotel in Palm Cove
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Reef Retreat Palm Cove 4*
Official Description (provided by the hotel):
The Reef Retreat is an intimate 4 star boutique resort style complex of 37 one and two bedroom self-contained studios, suites and spa suites with well-appointed king and twin rooms. Apartments offer kitchenettes and living/dining areas opening onto large private balconies where guests can enjoy views over the pool or tropical gardens. Located in a rainforest setting just a 30 second stroll to the idyllic palm fringed beach in the centre of Palm Cove, the Reef Retreat is peaceful and secluded, ideal for relaxation by our heated swimming and spa pool surrounded by majestic Melaleuca trees, palms and exotic plants and birds. ... more   less 
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Also Known As:
The Reef Retreat Hotel Palm Cove

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