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“Terrible Value For Money” 1 of 5 stars
Review of The Berkeley River

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The Berkeley River
Berkeley River, Kununurra, Western Australia 6740, Australia   |  
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Hotel website
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Hotel amenities
Certificate of Excellence
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 20 helpful votes
“Terrible Value For Money”
1 of 5 stars Reviewed June 4, 2012

This place was ridiculously overly priced and we would struggle to give it a two star rating. The chalets were grubby, dull and lacking in any form of character, the shower had little or no pressure and the shower tray was cracked in half, the steel in the chalets was starting to rust and the decking was grubby throughout. The Main building and restaurant were no different and although the food was average the restaurant was lacking in atmosphere or any form of ambience. Looking at this place on its website it is very deceiving, the pool and hot tub were filthy and pool decking area was shabby looking with damaged decking all around the pool. We stayed for 4 days but really wanted to leave after the first day, there is no entertainment for guests including no TV or fridge in the rooms. The only thing we liked about the place which was nothing special was the river cruise but other than that there is absolutely nothing to do. You cannot swim in the sea as its crocodile and shark infested. This place was such a disappointment and we would not recommend this place to anybody, seriously for 2500 dollars per person for two nights keep your money and stay in a proper luxurious hotel, this place is horrible, shabby and an absolute rip off, we have stayed in better backpackers. Our advice would be to take a scenic flight if you want to see this region, or a charter boat from Wyndham, but stay clear of this hell hole!!...P.S there are no Spa facilities either.

  • Stayed May 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kimberley A, Manager at The Berkeley River, responded to this review, September 28, 2012
We are a remote destination Lodge and as such we keep account of any of all guest who stay with us. Since we opened on April 13th 2012 we have had only a small number of guests during the time frame between then and the 4th of June.

I am sorry but we have no record of a guest by your name (S Briggs) staying with us, the General Manager has personally touched base with all guests who visited during this period, all to which expressed positive feelings towards both property and experience.

If we are incorrect in this statement by all means contact us manager@berkeleyriver.com.au and we can discuss further.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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45 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Prices are for 1 room, 2 adults
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Additional Information about The Berkeley River

Address: Berkeley River, Kununurra, Western Australia 6740, Australia
Phone Number:
Location: Australia > Western Australia > Kununurra
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 17 Specialty Lodging in Kununurra
Price Range (Based on Average Rates): $$$$
Number of rooms: 20
Reservation Options:
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Also Known As:
The Berkeley River Kununurra, Australia - Western Australia

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