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“Great with large groups” 5 of 5 stars
Review of Casas del Mar Neptunia

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Casas del Mar Neptunia
1.0 of 5 Hotel   |   Avenida Emilio Prud'homme #1, Las Terrenas, Dominican Republic   |  
Hotel amenities
Ranked #6 of 33 Hotels in Las Terrenas
Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Great with large groups”
5 of 5 stars Reviewed March 29, 2013

We stayed here for a short weekend with our large group. Everything was handled efficiently and professionally including breakfast for 15 in about an hour! Speaking of breakfast, can I rave any more? Fresh local fruit, hot baguettes slathered with passion fruit marmalade, steaming Dominican coffee all served up in charming, colorful dishes under an open-air gazebo with hummingbirds flitting around.
Suzanne and Jim gave us great advice for food, sites, and even where to watch cigar-rolling (my husband is still thanking you). So, wonderful hosts, clean villas, and steps to the beach. Can't believe it is called a 'hostel'.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne S, Owner at Casas del Mar Neptunia, responded to this review, April 3, 2013
It was easy and fun to interact with all the members of your group. So many smiling and laughing people make it a pleasure to host a group. We are grateful for your review and even more for the contribution your group made to the people of the island. We hope your organization continues to offer its much appreciated medical services and its members always get a chance to unwind in the sun, sea, sand, and restaurants of our wonderful beaches.
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122 reviews from our community

Traveler rating
    89
    24
    5
    3
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
Boston, Massachusetts
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 28, 2013

I stayed here for 2 nights a few weeks ago with a group of about 15-20 people during a weekend getaway. We were on a medical mission so it was a pretty big group. Jim and Suzanne welcomed us warmly with smiles. They gave us a brief description of the hotel, and of our sorroudings in beautiful Las Terrenas. They answered our multiple questions about good places to eat, good places to shop, bank locations etc. They were also able to exchange quite a bit of our American money for Dominican pesos at a great rate which was SUPER CONVINIENT AND HELPFUL.

The rooms were clean and had all you needed to be comfortable. The breakfast in the morning is fresh bread, fresh fruit, juice and coffee. The staff serving breaksfast always had a smile on their face, and eating under the gazebo was perfect and so very relaxing. My favorite part was how "authentic" the place was of the Dominican Republic in terms of the colors and art used. It truly felt like a real Dominican experience instead of a fancy hotel. The beach was also just a few steps away and it was close to everything!

I absolutely loved it and plan to return with my husband! Especially since the rate was so great.

Oh yes and the wifi was super fast! Thumbs up!

Jim and Suzanne keep up the good work!

Room Tip: I stayed in room 1. One queen/king sized bed and it was fine.
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  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne S, Owner at Casas del Mar Neptunia, responded to this review, March 29, 2013
Your group was fun to host. Everyone wanted to cram a week's vacation into a two day stay and most came close to succeeding. Why make everyone use up 15 minutes going to exchange money when they could use the time to have a swim or a cold drink or both, particularly when I walk right past that office almost everyday. We appreciate the efforts of your medical mission and the DR is grateful for your support, so it was easy to do all we could to make your visit enjoyable. A return visit, perhaps at a more leisurely pace for you would be great, it was a pleasure talking with you.
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Brooklyn, NY
1 review
5 of 5 stars Reviewed March 27, 2013

Casas del Mar Neptunia is a clean, safe, comfortable spot so close to the water, you can hear the tides from your room. The staff is great, and the couple that runs the place are travelers themselves, so they can be really helpful in pointing you towards things to do/see/places to eat. The type of info it usually takes several days to glean on your own. Many places will direct you to the most touristy spots, but Jim and Suzanne are much more mindful of things like cost and authenticity. They can point you towards affordable eats, and beautiful beaches removed from the overtrod path.

A good base if you want to hit lots of beaches and nature, or if you just want to lay low and get some reading done.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne S, Owner at Casas del Mar Neptunia, responded to this review, March 29, 2013
Thank you for your review, we are grateful for the time, effort and your appreciation. Even when you get to visit for a week a couple of disappointing experiences can change your memories of the vacation so we do our best to suggest places where we know you will find quality and value and avoid possible disappointments. We are practically surrounded by natural beauty so it is almost as easy as pointing in any direction, but we know from personal experience some places that offer a special feel. You were gracious guests that were easily welcomed wherever you went and the island would love to have you visit again.
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Brandon, Manitoba
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 23, 2013

We had the wonderful opportunity to stay here for four nights in February, and let me tell you four nights was way too short. We were extremely excited about Casas del Mar Neptunia and it did not disappoint. The owners Jim and Suzanne are extremely detailed and service oriented and it shows in all aspects of their property. The whole hotel is spotless. The beds are very comfortable. And the grounds are gorgeous. The hotel is small, but that is what enables the staff and owners to give such great service. But what I would most recommend about staying here is that the owners are very familiar with Las Terrenas, and with their guidance and suggestions you can really get to know this area for its food and spectacular beaches. It will not be our last trip to Casas del Mar Neptunia.Thanks again Jim and Suzanne.

Blair and Val Zurba

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne S, Owner at Casas del Mar Neptunia, responded to this review, March 25, 2013
Thank you for your review, we are always happy to hear our information and assistance helped guests enjoy Las Terrenas. Once we knew your price range it was easy to suggest a few restaurants where the food is consistently tasty and good value. We know it is important, particularly when your time here is short, to give reliable advice and suggest a number of options for you to choose from. We are grateful for your appreciation. You made every conversation we shared enjoyable. Thank you for staying with us.
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Stony Plain, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2013

We stayed here Feb.8th to 13th 2013...... It was our first trip to the Dominican and were a little leary regarding accommodations and safety. We brought our 13 year old son with us....Las Terranas is not a booming hot spot for night life but was perfect for us. Jim and Suzanne were incredible hosts and it was like staying at a friends house who gave you a key for your freedom but was there to aid in any way or answer any questions. The accommodations are clean, have cute little gecko guys to keep the bugs away, and the breakfasts are lovely. They include fresh fruit, fresh local bread, coffee, fresh orange juice, honey and fruit compote. We had the unit with the kitchen so boiled eggs and added them for a protein with our breakfasts.We also cooked a few suppers with local products and loved it! Our teen was a little bored. Snorkeling is not something exciting in DR in general compared to other places ( Maui, Cuba). Suzanne did however have boogie boards that other visitors had left behind and generously offered him one. That was it. Boredom solved, he road the waves and had fun. The pizza place at the end of the lane was FABULOUS! Our Mr. Picky Pants kid ran down the lane almost everyday (alone!) to buy his own pizza.Location-perfect, hosts-perfect, cleanliness-perfect, breakfast-lovely, center palapa for meeting other travelers was a bonus. A lot of info gets exchanged here over coffee or drinks. We really enjoyed the dog Rubio (he stole my earplugs off the bedside stand and tried to eat them!!!LOL!!!) note: keep Rubio out of your room!!LOL!!! Seriously, he is adorable. Also felt good with the night watchman there all night. We asked him his name and he smiled and said , "Watchman"!!!LOL!!! I would go there again with just my hubby and leave the kid at home! The kid was REALLY into Cabarete however, the next stop on our journey! Since our visit, 2 sets of friends have stayed there and loved it as well. We are all from Canada.....

Room Tip: There is only one room with an attached kitchen.The complex is located next to where the tourist pol...
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  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne S, Owner at Casas del Mar Neptunia, responded to this review, March 20, 2013
Thanks for your kind and humorous review. We are glad your stay was so enjoyable and that the location provided easy access to all the things you needed. Rubio is easily encouraged to become a friend, but he never forgets his job is help protect our guests. Some of our beach toys are for children or for two or more, but the body boards can keep one teen happy, at least for a little while. We do all we can to help and enjoy doing it, thanks again for letting us help you enjoy your stay.
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Atlanta, Georgia
Top Contributor
129 reviews 129 reviews
54 hotel reviews
Reviews in 81 cities Reviews in 81 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed March 8, 2013 via mobile

This small hotel, tucked away just minutes' walk from the beach road along a palm-fringed bay on the Atlantic ocean, is a delightful retreat in an otherwise scruffy and busy coastal town with obvious growing pains. Nine rooms in five buildings circle a palm tiki hut with lounge chairs and tables where breakfast is served, all in a very pretty and well kept garden - an oasis in the town's sometimes annoyingly intrusive and touristic atmosphere. The rooms are basic, spacious, with good bathroom facilities, and all cleaned daily. Breakfast is plenty, healthy, leisurely and with that excellent Dominican coffee! The staff is very friendly, courteous and helpful. 
To top it off, the on-site Canadian, English-speaking owners, Jim and Suzanne, manage the property hands-on, yet with all the time they can find to pour out of their seemingly unending knowledge and information about things to do, places to go and what to eat, where to buy what, making telephone calls to get the right information, and if they don't know they may link you up with other guests who do. Suzanne's pre-arrival information by e-mail about bus service to Las Terrenas, where to get off the bus etc., etc. was prompt and precise. On the morning of my departure, Jim got up two hours before regular breakfast time to prepare coffee and a fruit bowl so that I wouldn't travel on an empty stomach on the bus trip to Santo Domingo. Touché!

Stayed February 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne S, Owner at Casas del Mar Neptunia, responded to this review, March 9, 2013
Thank you so much for the detailed review. We previously were travelers so we understand the importance of assistance with travel information and we sincerely care about the experience our guests have during their stay and not just at the hotel itself, but on excursions, in the restaurants, shopping or relaxing at one of the beaches. We are very grateful for your acknowledgement of our efforts and those of our staff and we are happy you enjoyed your stay here with us.
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St. John's, Newfoundland, Canada
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2013

If you're the type to scuttle around snapping photos of every patch of damp to post on the internet, this is not the place for you (hello -- these hotels are all in the tropics, people!), but if you're looking for a beautiful, comfortable, private patch of tropical paradise, you will not do better than staying with Suzanne and Jim at one of their "casas" (if you're fortunate enough to book early enough to get a spot). The bungalows are comfortable, cleaned every day, private and very quiet at night. The continental breakfast is more than enough to start each day. The staff are truly wonderful and obviously very happy to be there. This was my first trip to the Dominican Republic and I researched for three months before booking. We made our choice based on other people's reviews and our hosts' prompt, informative, cheerful responses to my numerous emails. They were bang on with every single recommendation and bit of info, whether it was regarding restaurants, prices, stores, safety, excursions, anything at all! Not surprisingly, this hotel just won an award for 2013. The only thing I'm concerned about is that Casas del Mar Neptunia will become super-busy based on word-of-mouth and I'll have to make my reservation a year in advance. :) We've started saving already to come back next year. Only 362 more days to go.

Room Tip: We stayed in #6. It was great.
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Suzanne S, Owner at Casas del Mar Neptunia, responded to this review, March 5, 2013
We enjoyed having you stay with us. You asked lots of good questions that showed you cared about the people here and the environment. We do our best to provide accurate information so your adventures will go smoothly, with surprises being only good ones. Knowing what to expect allows you to travel stress free and helps you avoid the pitfalls. All your research meant you could feel more comfortable right away, overcoming the language barrier with a few words, charades and smiles. We think your first trip to the DR was a big success and the island is also counting the days until your next visit. A big hola from the staff and other friends you made here.
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Additional Information about Casas del Mar Neptunia

Address: Avenida Emilio Prud'homme #1, Las Terrenas, Dominican Republic
Location: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#4 Romantic Hotel in Las Terrenas
Price Range (Based on Average Rates): $
Hotel Class:1 star — Casas del Mar Neptunia 1*
Number of rooms: 10
Official Description (provided by the hotel):
Fantastic location, only a minute walk to the beach and five minutes walk to the town square, numerous restaurants, bars, and shops. Set in a lush tropical garden filled with a variety of the island's flowers and trees, attracting many hummingbirds and other colourful species. Friendly and helpful staff that take pride in the hotel's cleanliness. From the comfortable and charming rooms, french doors open to your porch where you can enjoy the peaceful beauty of the garden. Some guests like to have their breakfast served on their porch, while others prefer to eat in the common social lounge area, where travellers share information about their adventures or their dining experiences at one of the numerous restaurants located within walking distance. ... more   less 
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Also Known As:
Casas Del Mar Neptunia Hotel Las Terrenas
Casas Del Mar Neptunia Las Terrenas, Samana, Dominican Republic

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