Staff was super-friendly. The A/C in our room was broken upon checkin- so they upgraded us to a two-bedroom apartment- for no charge. Everything was very clean and exactly as described. The layout of the hotel is very inviting for hanging out- all the patios face the pool and there are tables/chairs set out on each patio- the con of this is you also get to hear everyone's laughter/yelling/etc- I was unable to take a nap every afternoon when we returned from excursions- even with ear plugs. The staff was very good about shutting down the pool at 10pm- allowing for a quieter night to rest. They offer excellent security for the grounds/parking lot- I have to admit I was scared the first time I seen guys with guns- but as we wandered more around the DR I was grateful that they were trying to protect us/our property. Breakfast was simple but always good; Cereal, juices, fruit, pancakes/omelets etc. The beach in front of the hotel is not the best- but I admit it is 150% better than having businesses/shacks or anything else in front of the hotel. About 5 minutes either way up the beach is much cleaner/nicer beach areas with awesome cafes/restaraunts. HIGHLY RECOMMEND: Mojito's- little cafe- AWESOME food and friendly service- Owner is a doll :)
Overall: The more we travelled around and seen the different conditions the more I appreciated Albachiara- Really was a great deal and a pretty awesome location.