I wrote a fair and balanced review of our personal experience at this hotel.
It was removed without explanation. I hope for the sake of transparency, that this one is not removed. I should also mention, for the sake of transparency, that the Hotel Owner offered me a bribe to take down my review (I have the evidence to back this up in writing). My response was clear, I would not stay at this hotel again even if they offered me $100 dollars a night in cash to stay there.
On to the review:
Cheap: The stay is cheap, but some would call it expensive for the quality of service received at this establishment.
Clean: The rooms were pretty spotless, although the sheets felt a little worn.
Service: Less than eager service at the breakfast buffet. The staff was visibly annoyed at having to prepare breakfast for my PREGNANT wife.
Quality: The quality of the food was very, very poor for the breakfast offering.
Facilities: The grounds are covered in over-watered grass and foliage that creates swampy conditions. This attracts insects, mosquitos, etc. The pool area was a source of constant drunken screaming.
The beach in front of the property is not very nice or inviting and is only a couple of meters from a high traffic road.
Noise: When the daytime drunken screaming at the pool ends, you can look forward to sleeping to booming music coming from the bodega less than 100 meters away from the edge of the property.
This is not a place where you can relax easily.
I don't want to wreck anyone's business, only share our personal experience while staying here. So no matter how many emails management sends me, I will keep posting this review because I believe that transparency makes us all better. Obviously, some people have better experiences than we had, because other reviews are great.
That being said, I cannot recommend staying at this hotel until they have addressed the issues, some of which are unaddressable. It should also be noted that negative reviews for this property seem to disappear, which may contribute to the reason it is so highly rated. This should make the traveler weary.
This is my best attempt at helping you, the traveler, out.
- Official Description (provided by the hotel):
- Albachiara Hotel Luxury Beach Front , Las Terrenas disposes of 36 luxury apartments with all the amenities to enjoy a truly special holiday in the Caribbean. The luxury furniture is made of precious wood in an elegant but sober design that strikes the right compromise between the Caribbean style and modern practicality.The apartments are fully equiped and wonderfully appointed with kitchen,comfortable mattresses,jacuzzi,air conditioner, TV, internet access and have a balcony or terrace with views of the sea.Located close walking distance direction Playa Punta Popi in the heart of Las Terrenas in the Samana Peninsula in the Dominican Republic less than 3 hours from Santo Domingo’s Las Americas International Airport, just 30 minutes away from the new international airport El Catey Samana, a 5 minutes drive from the local airport El Portillo. If you are arriving from Santiago or Puerto Plata, it is about 3 ½ hours, while from La Romana or Punta Cana, the trip can take about 4 or 5 hours. ... more less
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- Also Known As:
- Albachiara Hotel Las Terrenas, Samana, Dominican Republic