We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very good value” 5 of 5 stars
Review of Grand Bahia Principe El Portillo

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Grand Bahia Principe El Portillo to your Saves list
Grand Bahia Principe El Portillo
3.5 of 5 Resort (All-Inclusive)   |   Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)   |  
  |  
Hotel website
  |  
Hotel virtual tour
  |  
Hotel amenities
Special Offer
Special Summer Sales
Ranked #8 of 34 Hotels in Las Terrenas
Certificate of Excellence 2014
Penticton, Canada
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
14 helpful votes 14 helpful votes
“Very good value”
5 of 5 stars Reviewed March 7, 2014

We stayed here from Feb 24 to 28. Stayed in building 11 which was right in front of the adult pool, which we liked.
The beach here is very long and shallow water for snorkeling. This is a big resort-very spread out but there are lots of carrito's (golf carts) & they will take you anywhere you want.
The snack bar at the beach is great for lunch. Hamburgers, hot dogs, salads, soup etc. My big fave iis the cappichino machine-it makes good cappichinos. There are 3 a la cartes-all good. The rooms are spacious & bathroom has separate shower & tub. There was a jazz sax in the lobby bar for a couple of nights. He was pretty good. Also there was dancing by the animation staff. Had a manipedi at the spas, I loved it.

Room Tip: If you want to be near the adult pool pick building 10,11 or 12. The location is away from the main...
See more room tips
  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review, March 8, 2014
Dear Ouida,

Please allow us to reassure that we are extremely proud to know that you had a fantastic time with us. It is a pleasure for all of us to hear that we were able to fulfill your expectations. Your comments are valuable to us in order to continuously improve our service and standards.

Thank you for your comments and looking forward to welcome you next year in our Grand Bahia Principe El Portillo!

Dianellys Nuñez
Grand Bahia Principe El Portillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

3,731 reviews from our community

Traveler rating
    2,037
    1,231
    309
    99
    55
See reviews for
1,095
1,797
60
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (650)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Any
English first
Alliston, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 6, 2014

From the moment we stepped off the plane until the time we had to leave, we were treated with the utmost respect & waited on hand & foot. Our room (standard #23306) was above our visiual expectations. We were going to upgrade for a couple of extra feet but decided to remain in our standard room. Yaneli (our housekeeper) kept our room neat & clean & the fridge stocked. Besides the front desk being helpful, so was the rest of the staff. From the cooks to the waiters/waitresses we were well fed & drink was aplenty. The grounds were kept free from litter & well maintained. The resort atmosphere was very pleasing to the eye. We only did one outling & that was whale watching. It was worth it! Saw plenty of whales along with a few babies. One of the whales gave us quite a show slapping his tail on the water to attract the females! It was awesome!!! We have plans to do a few other outings next time we go down. Ziplining is at the top! The only thing we can think of that needs work is the nightly adult entertainment. There's no question about us going back. We're already planning for next year!

Room Tip: Our room was located near the front of the resort (23306). We discovered that we weren't far fr...
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review, March 7, 2014
Dear Elizabeth,

Your opinion is valuable to us, therefore we are extremely proud and happy for having left a pleasant memory. We are especially appreciating your positive comments about the quality of our service and our staff. Comments like that you send us, are what motivate us as a team every day to improve the quality of service we offer.

Thank you again for taking your time to write this review and we hope to welcome you again at Gran Bahia Principe El Portillo.

Family holidays with Bahia Principe Hotels & Resorts

Dianellys Nuñez
Grand Bahia Principe El Portillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 6, 2014

My husband and I were travelling with 2 friends, and were supposed to go to Punta Cana but bad weather caused the cancellation of our trip- we were so fortunate to find a last minute trip with Air Canada Vacations to Samana, to this Grand Bahia Principe El Portillo Resort- and I am SO GLAD it worked out this way! The resort was beautiful and not too big, pretty quiet- at 11pm, you could hear a pin drop. Two beautiful pools, nice beach, and you can walk for miles on it! WE felt safe, secure, the food was excellent, and the PEOPLE were amazing- Sweet waiter named Wilkins who was wearing the wrong name tag in the Italian A la Carte restaurant the first time we met him- so he could be Miguel also! I would rush back here again tomorrow!

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review, March 7, 2014
Dear Wanda,

Thank you so much for taking your time to write this nice review about our hotel!

We are really happy that you have enjoy your holiday in El Portillo and at Grand Bahia Principe El Portillo.

We are really glad to see that you have enjoyed every minute with us, we work hard to succeed our guest needs and we are so happy to see that we did it with you and you have a memorable holiday with us.

We hope to welcome you again to the Gran Bahia Principe El Portillo and to thank them in person.

Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in the Dominican Republic.

Dianellys Nuñez
Grand Bahia Principe El Portillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Catharines, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2014

My first time to an all-exclusive resort, I had an awesome time!
The staff was friendly and efficient, they did everything to make my stay, and a memorial one!
I have no problem recommending this resort to people, I have been sharing with co-workers, and friends and family of what an awesome time I had!
Maintenance crews kept the place spotless, so no litter was strewn about the place.
The variety of food was tremendous, and fresh! You will have no problem with variety for your meals. Our tourguide did a fine job in recommendations for excursions, so that was nice!
I can't think of any negatives for this place, as a first-timer, this was a great trip!
Just save your coin, because this place is NOT cheap, -but you DEFINITELY get your money's worth!

Room Tip: Pay the extra to get a GOLD bracelet, you pay abit more, but you get more a la carte meals, and a be...
See more room tips
  • Stayed February 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review, March 7, 2014
Dear Addison,

Thank you so much for your nice words about your recent stay at Grand Bahia Principe El Portillo. We are really glad that you have enjoyed our hotel.

We hope to welcome you back again next time to make your holiday once again a memorable vacation!!!

Bahia Principe Hotels & Resorts, all-inclusive hotels for your holidays in the Dominican Republic.


Kind Regards,


Dianellys Nuñez
Grand Bahia Principe El Portillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Corner Brook, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 5, 2014

My husband and I visited this resort in March 2011 and it was our first visit to an all-inclusive. The resort was absolutely spotless and had such friendly staff! The swimming pool was very tiny, however I see on some recent pictures they've added a kids pool.

The beach has some lovely coral and we snorkeled from the beach and seen lots of beautiful fish.

The food was delicious and the drinks of day hit the spot.

The entertainment staff were awesome! I would recommend this resort for a quiet family or for couples.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review, March 7, 2014
Dear Lori,

Thank you so much for taking your time to write this nice review about our hotel!

We are really glad to see that you have enjoyed every minute with us, we work hard to succeed our guest needs and we are so happy to see that we did it with you and you have a memorable holiday with us.

Bahia Principe Hotels & Resorts, all-inclusive hotels in Samana.

Dianellys Nuñez
Grand Bahia Principe El Portillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Longueuil, Canada
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 4, 2014

This was my first visit to this hotel and I was not disappointed. The beach is beautiful, you can walk for hours. The friendly service also made it more wonderful. Can't wait to go back but will be for 2 weeks next time!

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review, March 7, 2014
Dear Lucile,

Thank you so much for your kind opinion about our hotel, we really appreciate it.

We are really so happy that you have enjoyed your stay in our hotel and our beautiful beach we hope to welcome you once again in Grand Bahia Principe El Portillo.

Bahia Principe Hotels & Resorts, your best hotel in Samana


Dianellys Nuñez
Grand Bahia Principe El Portillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trenton
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 4, 2014

My family and i went to this resort and we had a great time!
The food was great, and the beach was one of the best we ever seen.
One of the best things was that we had our teen age boys and girls and did not have
to worry about the "college scene" yet they had a blast and we all were able to relex.
Also with small kids the coral reef broke the waves down so the beach was calm along
shore and easy for them to play in the water.
We loved everything about the resort.
Dave

  • Stayed February 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Customer Servic... B, Jefe de Calidad & Customer Service at Grand Bahia Principe El Portillo, responded to this review, March 7, 2014
Dear Dave,

We would like to thank you for recommending us as an extremely attractive Hotel. It is wonderful to know that we have provided you a memorable holiday.

We are glad to find out that there were some aspects you find worth to mention, especially our excellent meals and gorgeous beach.

Bahia Principe Hotels & Resorts, a 5 star experience in Samana

Dianellys Nuñez
Grand Bahia Principe El Portillo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Grand Bahia Principe El Portillo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Bahia Principe El Portillo

Address: Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Phone Number:
Location: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#1 Family Hotel in Las Terrenas
#4 Spa Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
#6 On the Beach Hotel in Las Terrenas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 582
Official Description (provided by the hotel):
Facilities and services 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 3 a la carte restaurants 4 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 462 rooms including 4 types: Standard, Club Golden Junior Suite, Club Hacienda Junior Suite and Superior Junior Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Caribbean Online Mgt Corp., Expedia, Booking.com, BookIt.com, Priceline, Despegar.com, TripOnline SA and Hotels.com so you can book your Grand Bahia Principe El Portillo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Samana, Dominican Republic

Owners: What's your side of the story?

If you own or manage Grand Bahia Principe El Portillo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.