we stayed at the Portillo from Jan 11-20. We had a junior suite villa 24 3rd floor. Our maid service was excellent.
Beach was nice with lots of lounge chairs, only problem is the vedors on the beach.
Buffet was good and Natalie and Ana were excellent servers, always topping up the water and coffee.
Room was comfortable although we had no hot water for 3 days and it was quite a little walk to the main area and beach. We took a ATV tour with Terry's Tours and enjoyed that- stopped at a school and dropped of supplies.
Entertainment in the evenings was OK but not great. The resort was overbooked so we were upgraded to the luxury Bahi on a private island which was well worth the move.
Sales people in the main area were annoying and tried everyday to get us to buy weeks. Would recommend this resort although I probably would not return here as I like Jamaica better