We strongly recommended this resort. For first time traveller with young children it is the perfect place. The ocean is calm and very secure. This resort has everything you need. The accommodations were of high quality, the staffs are especially friendly. With or without tips, they work very hard to please you.
Everything you need is on the resort and there is no need to go elsewhere unless you want to sightsee or shops in the local flee market.
We meet someone very special whom we call our angel: Her name Maria Bonsenor, she is the second big manager of the hotel. It was my second time at this hotel; she makes sure I got my special gift. This person is always giving outstanding services to everyone. She is very friendly with a big heart, she always ensure all tourists have everything they need during their stay. You see her all around the hotel at the beach, restaurant and lobby. She ensured all tourist enjoyed they stay. She always takes the time to talk with tourist to ensure we have outstanding services regard the time of the day, she took her job very seriously and she is proud to work for this hotel. I hope to see you again Maria, thank you for your excellent services.
The food is very good, and the price for this hotel was excellent too.
The hotel has made some upgrade since my last stay especially for the golden guess. The office for golden guess is now in the main lobby before it was in a small house outside the hotel, this is much better than before. The staff which we make reserve for the restaurant could speak very good French, this is good if you do not speak English. The restaurants a la carte were better than before, the services a bit slow but we were on holiday so no stress. Staffs in all dining area were very friendly and always smiling. They make you feel like you’re part of their family.
The animation (Daniel) and all other were excellent and very friendly. Over all we had a wonderful vacation without any negative comment. We were very impresses and we recommend this place to any visitor.
Sandra and Josée family.
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- Also Known As:
- Gran Bahia Principe El Portillo Hotel Las Terrenas
- El Portillo Beach Resort
- Grand Bahia Principe El Portillo Las Terrenas, Samana, Dominican Republic