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“Wonderful Vacation!” 5 of 5 stars
Review of Grand Bahia Principe El Portillo

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Grand Bahia Principe El Portillo
3.5 of 5 Resort (All-Inclusive)   |   Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)   |  
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Ranked #8 of 35 Hotels in Las Terrenas
Certificate of Excellence
Saint John, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Wonderful Vacation!”
5 of 5 stars Reviewed April 24, 2011

Exceeded our expections! We arrived April 7/11 via Air Canada Vacations to Samana from Halifax. The flight was much more comfortable than Sunwing, the other carrier we have used in the past. Much enjoyed the personal video screens. Food was expensive on the plane, but thankfully we waited to eat at the resort! And eat we did. The food was the best we have had. We were given our room assignments and keys on the bus, which enabled everyone to find their rooms and start their vacations upon arrival. The Air Canada representative, Maude, gave a very thorough, but not long, informational session - worth attending. She was available and on site. We go to an all inclusive resort (4-5*) every year and this one was the best yet.

Rooms- we had a JR suite and it was very nice and very clean. All the rooms are easily within walking distance of everything. Mini bar well stocked daily.

Food- As previously stated, the food was great! We both gained weight and tried to cut back after the first few days. We ate primarily at the buffet for breakfast and supper and the snack bar every day for lunch. We did go to the Italian and the Gourmet Restaurant, which were good as well. We were served both quickly and efficiently by the staff at the a la cartes. Sometimes during peak times at the buffet restaurant or eating outside, which we really enjoyed, there was a wait to get tables set, and drinks served.The hotel was fully booked while we were there. But the staff worked very hard, and we learned to sit and relax before getting our meal to wait for cutlery and beverages. In the morning, a coffee table was set up which made it much easier to self serve, which we did not mind at all. It did not feel like a cafeteria, like the place we went to last year in Cuba did.

Beach was great! Long and enjoyable to walk, powder soft sand, and calm water. The snorkeling was great! If you take bananas with you, and you swim over some of the green grasses places, you will come to some deeper holes that are about 15 feet across that have beautiful fish to feed and watch. We were on the beach every day. We did get up early to put out our towels and beach stuff, which we did not like, but when in Rome...... We had a great spot in front of the bar, a few steps to the snack bar and washrooms. Loved it! Drinks were super good at all the bars. I challenge anyone to find better elsewhere. Pina Coladas, Banana Mamas, ect, plus the mixed drinks- the rum punch, very good. The wine was not so great, but didn't stop me from drinking several glasses per evening!

You could walk into the town of Las Terrenas on the beach if you wanted or a cab ride is $10 each way. The walk is long and over an hour, but worth it to see the public beaches. People are friendly but the town is loud, busy and lots of exhaust. Glad I went in to see it, though.

Pool- we were not in the pool once as the beach was so nice. It was not a huge pool, but it seemed to be fine for the number of guests.

Staff- this would have to be one of the highlights of our trip. The staff were truly friendly and happy. Not only would they try to accomodate what you asked for, they NEVER expected a tip! We were surprised, to say the least. We did tip a lot but never saw anyone else do so during our stay, which is very unfortunate. These people work very hard and were very appreciative of being acknowleged for their work.

There is free wi-fi in the lobby and beside the lobby bar, which is convenient to keep in touch with home/work. A coffee station is set up every day in the lobby bar between breakfast and lunch for those who would like something at that time. Juice and sweets, as well.

Evening entertainment- We went a few times to the shows but left early as we were tired. Never tried the disco, but did enjoy the lobby bar after dinner. During the day, the entertainment staff did a good job encouraging people to join activities but were not pushy. And there was no loudspeaker pounding music non stop all day, which was great. We usually stay at larger resorts but found this to have everything we needed.

Any negatives which are hardly worth mentioning, in no way made this less than a perfect get away for us. We truly had a wonderful vacation (and well within budget!) and would totally recommend.

  • Stayed April 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
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  • Rooms
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  • Service
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County Dublin, Ireland
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 17, 2011

My boyfriend and I stayed from March 29th to April 12nd. Before the trip, I read almost all TripAdv. reviews for this hotel, so we didn't know what exactly to expect, and on the first week I actually cannot believe how could be disappointing for some people. But on the second week we did see differences....
We had a great time, the beach is awesome, we usually hang out near the beach snack bar cause there the ocean is very clear for us to swim; also great snorkeling lateral and back spots there...you feel like you are in the pool of an amazing ocean aquarium park, crystal clear water amazing and tons of fish and aquatic life for you to lose track of time...lovely experience!
Please: If you want to feed the fish, go get some bananas from the snack bar!
It's true that people leave (really early) beach towels on the chairs under the palapas, but we have no problem after a little walk around to find some place with shade whenever we needed a little time off from the sun.
The snack bar staff, was always great, Carlos super kind!! We order drinks that are not on the carte, and have no trouble to make them (like Pineapple juice with Barceló or golden Brugal Ron..so yummy! And no charge added) Some bbqs per week, very good food...after a week having lunch there we went to the main buffet, with wide variety...
Also the other beach bar near the pool, whenever have fresh pineapple, had no problem in prepare us Pineapple daiquiri. ALSO DELICIOUS!
Bar’s Carte, the good: wide variety of drinks, mostly based on rum. The bad: only a few options available for other drinks type, e.g.: the only imported whisky available (included for free) is VAT69; soft-drinks only from pepsico, Whisky or Rum with Coke (Cuba Libre) taste better (at least for me); no Cachaça for the Caipirinha, the barmen prepares it with rum. Daiquiris only available at some places, not all the bars have blenders.
Animation staff, is all day around, doesn't bother at all, we did not want any kind of 'group entertainment activities' but after lunch we hang out to play bingo, haha even my boyfriend won a Dominican "Viagra" or like they call it, Vitamin R =(Rum)....nice!
Ana & Ariel from entertainment/ towel spot & everywhere else, were great!
In the towel spots you can find books, magazines, board games....always!
The main pool lovely, but with that beautiful ocean we did not use it at all! (WIFI connection near the main pool)
Quiet and small Jacuzzi nearby, one cloudy day we take a nap, and it was a total relax!
The other pool is almost big enough like the main one, with a small bar and a smiley and efficient bartender!
Back to the main Buffet, no complaints at all concerned with the food (every day a different theme, Dominican day: DELICIOUS!)…great variety, but here’s something we notice…and sadly participated! Week one, was perfect, empty tables always fully set and if take one after someone just left in a matter of seconds there were people setting your table, and asking for you to please not stand up to look for anything (ashtrays, napkins or whatever)
But on the second week, lots of people left the hotel and other was the scenario; we have breakfast/some lunches & dinner on the outside…and most of them, our meals got cold before we can get to find glasses, someone to fill them, and napkins! One night a waitress have a breakdown, we ask for some wine, after half hour of seeing her and only another girl running around for the entire patio sector, we reminded her that we were waiting for some wine… the poor girl full with apologies came after a moment and began to tells us that she was exhausted, was working non-stop for 15 hours…since that week have none trainees, they have to stay to cover three shifts, and that even don’t get paid for that….It was very sad…we feel so sorry for her, and after that we began to pay attention that the floor staff, was working all day running around doing however they can...but come on, they are humans! At night they were all extremely exhausted!
The managers in beach bar/snack bars & buffet did not treat the personnel properly; if you speak Spanish you are going to witness some ways to communicate that will exasperate your guts… but if you say something the lower ranks employees are the ones who are going to suffer later. Not cool at all! Maybe it’s an idiosyncrasy that we don’t understand, but in public managers do not have to talk with the waiters in that disrespectful way, they humiliate them.
Besides that, we had a great time…Went for 3 Restaurant a la carte; loved Portofino; but the others were not good. The abundant and wide variety every meal in the main buffet, was for us the best choice.
Free wifi connection also in the lobby bar and lobby area.
The room was spacious, minibar refill everyday with 2 beers and soft drinks, also bottled water.
There are two gift shops, the lobby one, it’s about us$ 1 overprice in some items! (unbelievable but true) compare with the entrance one at Pueblo Principe. We buy some local Coconut candy, and since they run out on the lobby gift shop, went to the other and pay a dollar less for the exact same candy…
I like to recommend that if you want to buy Coffee/Cigars or Alcohol, do it in the Duty Free at El Catey Airport, the prices were 50% off compare with the hotel.
If you want to visit “Las Terrenas” there (coconut milk, cocoa and coffee) is way cheaper.
We went walking by the beach to Las Terrenas, it took us about an hour, cause we were stopping to swim, take photos, enjoying the amazing flora & fauna… I believe it’s only 4 km distance, so you can get there fast… the town is small, a few shops… pharmacy (good stock good prices)at the entrance inside an open air galleria (European nothing local there), if you missed it, is behind the huge crowd of locals offering you ride back in little motorcycles. They are kind of pushy but simply say NO GRACIAS (couples of times) and off you go… Since was so near we head back walking by the beach, but we were told by others that you can take a taxi for us$ 10 or even some share vans for us$ 1…
Didn’t use the safe, absolutely care free for our belongings on the entire resort, you feel safe... and you just can relax!
Highlight: The area is almost virgin was amazing to be able to enjoy so much untouched surroundings… (for now huge real state offers, visit asap!)
To sum up… great hotel, great beach, great people, awesome food & drinks…
Target: couples, groups & families. Have fun and relax!
Recommendation: check if the new highway is completely constructed. Right now it takes 90 minutes to travel from the airport to the hotel. With the new highway, it will take less than 30 minutes.
Recomendación para quienes viajan desde ARGENTINA, la Aerolínea Andes ES DIGNA DE EVITAR..VUELOS IDA Y VUELTA ATRASADISIMOS, LA ESCALA EN MANAUS ES PARA CARGA DE COMBUSTIBLE Y UNO PADECE CADA MINUTO DE LAS 2 HORAS…EL SERVICIO UN ESPANTO, NO HAY BEBIDAS FRIAS , EL HIELO DESAPARECE ANTES DE QUE SIRVAN A TODO EL AVION, AVIONES DEMASIADO PEQUEÑOS Y SIN MANTENIMIENTO.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Brunswick
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed April 17, 2011

We were ar the Bahai Principe el Portillo (april 7 to 14) we were 8 adults and 1 child. Everyone had a very good time and having been to 2 dozen resorts over the years we have to grade this one a 5 star.. The beach, rooms, cleanliness and food were excellent. The sanitary pratices around the food facilities were very good. I am a P.H. inspector and a food Hygien trainer. The attention to sanitation and food temperatures by the staff in the buffet lines were superior to other resorts and in general different countries like Europe, US and also Canada. We really enjoyed this resort and having been to at least 15 other resorts in the Caribbean, including 5 Stars, we would rate this one a 5 star. We will return.

  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pickering, Ontario
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed April 16, 2011

Travelled to this resort with my wife on April 7th for 1 week with Canjet/Transat Holidays going the Royal Golden package. First time there but we have also been to the Bahia in Punta Cana so we based our comparison on that hotel and other Bahia's that friends have stayed in.
The weather was great! 30's most of the time with only a bit of rain at night. The humidity was tolerable.
PROS:
Magnificent beach! Beautiful, well-kept grounds. Relaxed, inviting decor. Friendly staff. Proximity of all facilities to rooms. Great suites in Royal Golden sections.
CONS:
Lack of English with staff. Very poor entertainment. Warm-to-cold buffet food. Lack of adequate staff in buffet. Lack of nighttime and restaurant entertainment. Lack of hot water in rooms.
DETAILS:
Take the Royal Golden package! It gets you a large suite and 4 guaranteed ala carte reservations, which you need (read on). The hotel is 90 minutes from Samana over a twisty road that is under repair. At night, it is quite the ride. You can forget about napping on the way! Very scenic during the day. The good thing is that the bus only goes to your hotel. Be prepared to tip the airport staff to load your luggage. $1.00/bag is sufficient.
You get your room information and registration on the bus in a welcome package which is a great idea. Grab your welcome fruit drink in the lobby and go straight to your room. No shuttle necessary as everything is within easy walking distance. The A/C and hydro in the rooms works off of your room key so you need to get a second key from reception. Pull the key and your clock goes off. A nuisance! The A/C is very efficient and we had ours turned off for half the week. The rooms are well appointed and very clean but there is one serious downside; a lack of hot water! At any time other than the normal evening meal times there is lots but in the evening everyone takes a shower and the water is luke warm at best. More than 2 people in your room and you are looking at cold showers before dinner. The Royal Golden has a complementary turn-down service which is a nice perk. With chocolates! Nice patios as well. Buildings 7 thru 9 are good as they are located mid-way between the lobby and the main highway.
The grounds are beautiful and very tropical (the Dominican has more palm trees than anywhere else in the world). Every morning and night they are foged to prevent insects and it works! Never saw a mosquito! And they fog around the buildings, which helps.
All the facilities are located next to the beach so you always get a nice breeze and a great view although there is not a lot of outside seating areas except for the buffet. The ala carte restaurants are enclosed and air conditioned.
The lobby is large and spacious and relaxing but would have benefited from a piano player or some sort of nighttime entertainment if you chose not to take in the shows because once the shows start at around 9:30 there is nothing else going on. Even the restaurants lack entertainment. And the shows are the poorest we have ever seen! It is like amateur night at your public school! In the week we were there they had 2 shows with almost the same content and no real "tropical" show which we had come to expect from other resorts. Very small entertainment group with only a couple of bright sparks. With a lack of other entertainment you are forced to fend for yourself unless you go to bed really early. Prior to the shows starting they did have a band in the lobby bar who were good and got a lot of people up dancing but at 9:30 that was it! The disco opens at 11:30pm but there was never anyone in the place and it is the only place to get a drink at the Pueblo Principe, the main entertainment area near the main gate which is typical of most Bahia resorts.
The lobby bar was OK, laid out in a triangle around a central garden area but despite the fans and the openness, it was always very warm. The bar itself is small although there are a lot of comfortable seats around the triangle. Service, on the other hand, was poor unless you spoke Spanish or French, maybe German. Most of the serving staff at the hotel do not speak English and this is a major problem. Ordering drinks, asking for information or getting service in English is difficult and frustrating. We never got the same drink mixes twice and some servers did not even know what was on the drinks lists. Royal Golden guests do have a selection of "premium" alcohol as some of the speciality drinks such as whiskies or cocktails are addtional charges. I got Manhattans free but regular guests would be charged $4.50 U.S. for them. The hotel does boast a Royal Golden Lounge but it is more like a converted single-car garage with a couple of computers, chairs, concierge and 6 bottle of premium liquor. That is where you book you restaurants which we did the night we arrived. They are open to 11pm.
The buffet was a shock! Most of the time the food was luke warm at best although they do have a good selection most days but they have too few staff to serve the number of guests and the service suffers. Especially for dinner where it is not uncommon to have to get your own water or wine because the waiters are cleaning tables or being sent somewhere else by the supervisors and managers. Waiters double as bus-boys which is a poor setup. The ala carte restaurants, on the other hand, are very good with efficient staff, hot, well-prepared food and friendly service but you do need to reserve as soon as you get there. The only questionable one was the "gourmet" which was serving "neuvo" cuisine but didn't quite make the grade. I think they are trying too hard. The snack bar on the beach was very popular with a good if limited buffet and the best nachos we have ever had. Period! They have a coffee machine that I would die for. Perfect every time. And the view over the beach and ocean is worth the wait for a terrace table. Sometime a kite boarder will entertain the guests with spectacular performances.
There are 4 other bars beside the lobby bar; disco, beach, pool & snack bar. All serve the same drinks basically and again, you may find it difficult to get the same drink mixed the same from bar to bar. But all are friendly and convenient.
Did not go to the Spa or the Gym but when we checked the gym, the temperature must have been over 100 with all the windows closed. They have a kids club that has several activities per day for the younger crowd, pre-teen, but everyone usually ends up at the pool or on the beach.
The beach is breathtaking! It literally goes for miles in either direction and is soft sand with only the occasional ourcropping of coral. To the left you can conveniently walk to the local town Las Terrenas in about 90 minutes and it is a beautiful walk and very safe being, in some cases, only yards from the road. To the right is a different story and you are advised to not go that way as it is more isolated and robberies have been reported. The ocean itself is calm at the resort as there is a reef that runs the entire length of the area a few hundred yards offshore and snorkellers told us that it is well worth the swim. And they have a lifeguard on duty which is the first time that I have seen that in several years of going South. But the beach is the best that we have seen in almost all of our travels except for some in Cuba. You will see dogs on the beach, some with collars, some without, but none will bother you and are all friendly sometimes just lying under your chair in the shade. They seem to be an accepted fact by the hotel staff.
There are several good tours offered by the hotel ranging in price from $80 U.S. up to $125 U.S. and most got good reviews from people who took them.
The best way to get to Las Terrenas, the local town, is by "wa-wa" which are local pickup trucks, small buses, vans or motorcycles and you will see them all over. You can take a taxi but they charge $10 U.S. each way while the "wa-wa" charge typically 50 pesos each way or about $1.25 U.S. We rode in the back of a small pickup with 2 locals, tires and empty gas containers and had a blast. Cool ride with a great view but you need to hang on. No seat belts or helmets here. Motorcycles or scooters will try to charge you $6 to $10 U.S. but you can hangle them down to $3 U.S. The town itself is not touristy with no big box stores or fancy bars or restaurants and the prime mode of transport is motorcycles or scooters with mostly useless mufflers. The noise level is like London, England at rush hour! But no one tries to get you to buy stuff and you are mostly ignored. Its worth the trip but siesta time is 1pm to 3pm so go in the morning. Its also cooler.
So if you don't mind quiet evenings with staff that don't speak English and love a good beach walk, this is a good resort. If you want something more up-tempo, maybe not the best place.

  • Stayed April 2011, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chambly, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 14, 2011

We my wife and i went for 7 day's at the end of March 2011 and had an excellent vacation time . We loved the long clean beach. the good food at every meal; the animation staff did a great job to entertain us. snorkeling in shallow water where you could see a huge variety of tropical fish; the music and dancing at the bar is excellent. the only drawback we had is the royal golden club package we feel that it was' nt worth it .also the electricity was shout down on more then one occasion.our visit to las terrenas was excellent only 10 minutes be taxi cost $10.00 us .

  • Stayed March 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
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Toronto
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
5 of 5 stars Reviewed April 11, 2011

Just back from Bahia El Portillo (4 adults, 4 kids age 3 to 10) and we would go back in a hart beat.

Canjet flight- very good experience, you actually get an in-flight meal, and decent one too
Transportation to the resort - Air Conditioned buses, about 90 minutes - not bad, even for the kids

Check in - done in the bus for most of us, we didn't get the key so we had to go to reception. We did not get the two rooms close by as requested with Transat but that was resolved two days later. Guillermo, the manager, was very accomodating and did everything he could to make us happy.
We arrived at the resort around 10PM and they kept the buffet open just for us (they usually close it at 10). Luggage was left at the reception with room tags and were taken to our room before we finished dinner. That was definitely appreciated by everyone.

The resort is very nice and all you read here about the nice rooms, manicured grounds, cleanliness, spectacular beach and water is true. Fine sand and shallow water for the kids to play in. Snorkelling is very convenient and because the coral is so close (a few steps in the water in some places) even kids can do it. Our 5years old tried it and we couldn't get him out of the water. We've been told that the best snorkelling in the area is right in front of the resort.
As you look at the water, you can walk 4km to the left to Las Terrenas (or take a 10 min cab ride), or walk to the right where there's a new resort being built and private properties.

Water sports - limited by the coral reef that's so close to the beach, but you can get the Catamaran and kayaks are available. No pedal boats at this resort.

You want professionally done pics on the beach? Look for the pink and white shirts on the beach ( and say hi to Paula, Pancho, Franco and Feli) or just go to the photo center after 3PM. You may found nice snapshots of you and your family.

Pool is rather small and there is no swim up bar which didn't matter to us, there is a bar right next to it and Agustin is doing a great job(check out the Merengue and Mojito there)

Entertainment is not the best we've seen but the Animation team does a lot of other duties around the resort and try hard. For kids there isn't that much done during the day but Angela (the kids programme coordinator) is trying, they had face painting for kids one day, the kids show at 8 every night that we liked. There is always some sort of contest or dance lesson at the pool around 5PM. And aerobics on the beach around 11AM every day.

A la Carte - for us, the Oriental and Orhideea were a tie for the best food, service, and presentation. Italian was ok but not great food, and El Pescador was a joke. There were more fish dishes in the menu at the other restaurants than this one, service was terrible and food...we went to the buffet after.
Buffet was always good. We're surprised not to see more fresh fish for the grill and shrimps...
The beach restaurant and bar are very conveniently located and the restaurant is open longer hours than the main buffet. They also have a coffee machine there for Cappuccino, hot chocolate, etc.

Free Wi-Fi around the Reception and Bar, look for the networks with CLARO in the name. Safe boxes are in every room but not included, 4$/day.

All in all a great place, we will probably go back even though we like to try new places every time. Let me know if you have any questions.

Room Tip: Around Reception, Check the map
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  • Stayed April 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed April 10, 2011

Visit could have been nice if we didn't have sewage back up into our bathtub on 3 different occasions! It is a bit of a nightmare to be standing in the shower when all of a sudden raw sewage spews up and swirls at your feet. The stench was unimaginable. We were on the first floor and all three times this happened at peak hours when everyone was showering at the end of the day. The issue was resolved on our very LAST evening there (you can imagine the histrionics at this point) when we were given the Manger's Suite. Too little, too late. By then our vacation was so marred from the sewer problems that there is no doubt we will never return. The beach and snorkeling are wonderful. The food was fine, the grounds nice, great location. Even enjoyed the drive to and from the airport. But raw sewage in your tub? Beware...and demand a room NOT on the first floor if you decide on this destination. Finally, this place is good for older couples and young families...but if you have older teens they may find it too quiet and isolated. The disco was dead... and we did not see many college age students or older teens. We were glad we did not take our son, but we enjoyed the quiet atmosphere.

Room Tip: Do not accept a room on the 1st floor in 1700
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  • Stayed March 2011, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Bahia Principe El Portillo

Address: Carretera las Terrenas, El Limon Km. 4, Las Terrenas, Dominican Republic (Formerly El Portillo Beach Resort)
Phone Number:
Location: Caribbean > Dominican Republic > Samana Province > Las Terrenas
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Top resorts Hotel in Las Terrenas
#2 Family Hotel in Las Terrenas
#3 Spa Hotel in Las Terrenas
#6 Romantic Hotel in Las Terrenas
#6 On the Beach Hotel in Las Terrenas
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Grand Bahia Principe El Portillo 3.5*
Number of rooms: 582
Official Description (provided by the hotel):
Facilities and services 2 pools Jacuzzi Sun terrace with loungers and sun umbrellas Pool and beach towel service BAHIA SPA (additional charge) Sports facilities: gym, tennis court, basketball court, volleyball net on the beach Water activity and scuba diving centre WiFi access in the lobby (1h per day free of charge) and in rooms (additional charge) Entertainment theatre Main buffet restaurant and 4 a la carte restaurants 4 Bars Snack-bar Pueblo Principe: local craft stores, live music, shows, bars and disco. Rooms 582 rooms including 4 types: Standard, Club Golden Junior Suite, Junior Suite and Family Suite. Junior Suites are larger than Standard rooms. Room facilities: King size bed or 2 full size beds Fully-equipped bathroom with hydromassage bath tub, shower, hair dryer and magnifying mirror Air conditioning Ceiling fan Terrace or balcony Telephone Radio alarm clock Satellite TV Coffee-making facilities Mini-bar Safe (with additional charge) WiFi (additional charge) Ironing set (available on request) Superior Junior Suite: balcony or terrace, sitting area with sofa-bed, ironing set, coffee-making facilities, private guest service phone line, umbrella, VIP amenities. Club Golden and Club Hacienda Junior suites (See page 18 Club Golden, Club Hacienda) Children Bahia Scouts The hotel is perfect for families, offering a range of facilities tailored especially for children, including the following: Children's pool Mini Club with daytime activities Evening Mini Disco Babysitting service (additional charge) Bahia Scout Water park Other services Medical service (additional charge) Pharmacy (additional charge) Bus stop opposite the hotel Personalised diets on request and subject to circumstances Specialised service for organising weddings, incentive trips, events and anniversaries ... more   less 
Reservation Options:
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Also Known As:
Gran Bahia Principe El Portillo Hotel Las Terrenas
El Portillo Beach Resort
Grand Bahia Principe El Portillo Las Terrenas, Samana, Dominican Republic

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