Stayed for a break with my husband for some quality time as I had recently had a baby. Restaurant food and staff fantastic but was not told on arrival pool facilities not in use and when advised we were not told on arrival and that we would look to go elsewhere to use their facilities and pay management was not really interested and were advised room was very cheap as it was ! It was a shame customer service not great as did dampen our stay and with 3 children the opportunity to do this does not happen often ! Would recommend the restaurant food although is quite expensive it was a nice treat and lady who served us was excellent. With the experience we had I would not look to stay again but would recommend the restaurant only. Breakfast was ok but as buffet could do with being warmer as cooked breakfast was just warm.
- Official Description (provided by the hotel):
- Built for the Churchill family, the fountain and sweeping 15-acre landscaped grounds flank a spectacular red brick Queen Anne mansion. Peaceful sophistication is the order of the day... dine in FORK Restaurant overlooking the manicured gardens or play croquet on the lawn whilst sipping a glass of Pimms! Just 1.5 miles from Ascot train station, 13 miles from London Heathrow Airport and within 8 miles of the M25, M4 and M3, the Royal Berkshire is perfectly situated for short breaks away, corporate events and meetings and fabulous weddings! ... more less
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- Also Known As:
- Ramada Ascot
- Ascot Ramada