We have been in march for a 4 day event of the company. Rooms are good, food is OK, the place is located in a beautiful area, full of nature, birds, lots of swimming pools and a huge infrastructure for family with kids.
Otherwise, for a corporate event, they are not prepared. The ballroom was kind of dirty, smelled bad, the screen for presentations was tiny, the wifi was lousy. Besides that, the service during the week was awful. It seemed the staff was punished for serving the guests, without touch nor proper education with anything. I know they have a all inclusive package for weekends, but charge 9 R$ for a can of beer is ridiculous. And I could give many other examples why they are not focused on business travelers.
Of course the experience must be completelly diferent in a weekend with kids.
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