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“Coolum SLSC lunch” 1 of 5 stars
Review of Coolum Surf Club

Coolum Surf Club
1775 - 1779 David Low Way, Coolum Beach, Queensland 4573, Australia
07 5446 1148
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Ranked #13 of 49 Restaurants in Coolum Beach
Price range: $7 - $29
Dining options: Breakfast, Late Night, Reservations
Restaurant details
Dining options: Breakfast, Late Night, Reservations
Maroochydore, Australia
1 review
“Coolum SLSC lunch”
1 of 5 stars Reviewed April 6, 2014

My husband and I decided to drop in for lunch on a Monday and was very disappointed at the service and lack of care. We ordered to very basic meals and within 10mins our first meal came out and no sign of the other order, after 15mins we queried where the second order was of which we were told it was being toasted and after another 20mins we were then told it had been dropped on the floor at which point we decided to leave and requested a refund! We felt this was handled very badly by the manager. We are locals and will never eat there again.

  • Visited April 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coolum S, Manager at Coolum Surf Club, responded to this review, April 8, 2014
Thank you for taking the time to write a review of our club, we take all feed back on board and use it to help improve our club and the service we provide.
Please accept my apology for your disappointing experience, I assure you we will be addressing the issue and ensuring it does not happen again.
We really do hope you will return to the club.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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242 reviews from our community

Visitor rating
    71
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    38
    14
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Brisbane, Australia
Contributor
16 reviews 16 reviews
4 restaurant reviews
Reviews in 10 cities Reviews in 10 cities
45 helpful votes 45 helpful votes
“Excellent value for money”
5 of 5 stars Reviewed March 28, 2014

Great food, but might need to book Friday or Saturday nights as there are lots of people. Good food and plenty of it, totally enjoyed our visits.

Visited August 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coolum S, Manager at Coolum Surf Club, responded to this review, April 3, 2014
Thank you for writing a 5 star review of our club, we are so glad to hear that you enjoyed your experience with us and we look forward to welcoming you back on your next visit.
If you check your inbox there is a little something to say thank you waiting for you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Reviewer
4 reviews 4 reviews
4 restaurant reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Dropped in for lunch. ”
4 of 5 stars Reviewed March 23, 2014

Ate here many years ago and we were declared we would never come back. Well we got a park right out the front so decided to give it another chance. Well it was certainly worth it. Food is good. Location, location, location! Seafood on the balcony on a beautiful day. Just superb. I see some people complain about the price compared some pub. We really enjoyed it and, unless you do all your shopping at Kmart, you'll enjoy it too!

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coolum S, Manager at Coolum Surf Club, responded to this review, March 25, 2014
Thank you for writing such a great review for the club, it put a smile on our faces! We are glad you decided to give the club another go and that you did not regret it!
Please check your inbox as there is a little "Thank you" in there.

We look forward to seeing you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
75 reviews 75 reviews
36 restaurant reviews
Reviews in 30 cities Reviews in 30 cities
36 helpful votes 36 helpful votes
“Great spot”
5 of 5 stars Reviewed March 22, 2014

Even though we weren't members and had to pay a little more this surf club represented excellent value for money. We went for dinner which was delicious and then came back another night for drinks. Excellent to watch sport on the big screens plus there is a smoking area!!

Visited February 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coolum S, Manager at Coolum Surf Club, responded to this review, March 22, 2014
Thank you for taking the time to write such a lovely review of our club, it is great to hear how much you enjoyed your experience.
If you check your messages there is a little something in there to say thank you!
We look forward to seeing you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Coolum
Top Contributor
52 reviews 52 reviews
35 restaurant reviews
Reviews in 20 cities Reviews in 20 cities
22 helpful votes 22 helpful votes
“Over priced pub grub”
2 of 5 stars Reviewed March 11, 2014

Thank goodness for the view! The meals have not improved over the years. Expensive, poor quality and presentation.

  • Visited May 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Atmosphere
    • 2 of 5 stars Service
    • 2 of 5 stars Food
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coolum S, Manager at Coolum Surf Club, responded to this review, March 13, 2014
Thank you for taking time to review our club. We are disappointed to hear that we didn't provide you with the experience we should have and sincerely hope that we can offer you a better one in the future.
We take all feedback on board as without this we can not grow and improve, we hope you will visit again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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