I booked through Wotif - no problem there, and I have been here before. However upon arrival I was introduced to a "service fee" of 5% supposedly for the use of hotel amenities like the car park. This is a first for me but I had prepaid so I hade to cop it, but I will not cop it again. Owners and Operators just have to understand how much this surprise, and the growing practice to apply surcharges to pay by credit card, gets up the nose of travellers. These are costs of doing business and should be included in the room price.
I had seen the reviews bagging service before booking and expected some shortcomings. But the experience was quite the opposite - first class. Just those very very annoying fees!
Noddy - Brisbane
- Official Description (provided by the hotel):
- At the base of Mount Coolum on Queensland's Sunshine Coast, Palmer Coolum Resort is one of Australia's finest all encompassing resort destinations. Accommodation at Palmer Coolum Resort is set amongst natural bushland, lakes and gardens. Spacious Deluxe Studios are popular with couples, while 2 bedroom Woodland, Golf and Lakefront Villas are ideal for families. The exclusive Ambassador Club offers the ultimate in accommodation on the Sunshine Coast, with luxurious 2 bedroom and 3 bedroom Suites. The Ambassador Club Lounge also offers breakfast daily, pre-dinner drinks and canapes each evening, a private pool and tennis court. Superb leisure facilities at Palmer Coolum Resort include an 18-hole championship golf course, the largest day spa in the southern hemisphere, tennis centre with 7 floodlit courts, 9 sparkling swimming pools, direct access to the beach, Kids Club for children aged 6 weeks to 10 years and the activities centre with cookie decorating and craft projects! The championship course is complemented by an extensive range of practice facilities including the Golf Education Centre with PGA Teaching Professionals available for private lessons, a chipping green with an adjoining practice bunker, a practice putting green and floodlit driving range. The Village Square is the heart of the Resort. Enjoy Modern Australian at Ned Kelly's restaurant, authentic South East Asian cuisine from The Smiling Duck, or delicious pizzas from the Pizza Pasta. Palmer Coolum Resort is now home to one of the largest private car collections on display and the largest Dinosaur Park in the world. The Resort offers a wonderful 4 star family experience as well as catering for couples who want an indulgent week-end away. ... more less
- Reservation Options:
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- Also Known As:
- Hyatt Regency Coolum Hotel Coolum Beach
- Hyatt Coolum Beach