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“Spa Heaven!” 4 of 5 stars
Review of Millbrook Resort

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Millbrook Resort
5.0 of 5 Resort   |   Malaghans Road, Arrowtown 9371, New Zealand   |  
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Hotel website
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Hotel amenities
Ranked #2 of 5 hotels in Arrowtown
Sydney
Senior Contributor
39 reviews 39 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
“Spa Heaven!”
4 of 5 stars Reviewed October 7, 2012

We were a group of six ladies staying in Queenstown for a week. We didn't stay at Millbrook, but we had heard about the lovely Day Spa. Each of us chose our preferred treatments and booked in. It was just lovely. We enjoyed lunch at The Hole In One, and then headed to the Spa where we spent the afternoon being pampered and polished. The therapists were just wonderful. From the outset when making our appointments, nothing was too much trouble.

The one small downside was a couple of us chose the Petite Pamper Package which includes a facial, manicure or pedicure and a massage. Two of us chose to have pedicures which they did first, and then we were asked to lay on our stomachs for the massage - you guessed it, our lovely polished nails were messed up! The girls tried to fix them but it wasn't so successful.

This was a slight hiccup and it would definitely not prevent me from returning or recommending this lovely, tranquil, luxurious Spa in the most stunning location.

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this review, October 23, 2012
Dear allwests,
Many thanks for your post. We really appreciate people taking the time to give feedback and we are sorry to hear things weren't 100% during your recent visit to The Spa at Millbrook. As an award-winning resort and day spa, we pride ourselves on our attention to detail and high levels of service and your comments have been passed on to the team.
It's great to hear overall you all enjoyed your treatments, lunch and spa day at Millbrook and we hope to welcome you back again soon. We have also just announced that we will be using Shellac Nail Polish in The Spa from the 1st November, which is a well known brand of nail polish that lasts 14 days with no chips and smudges.
Thank you once again for your feedback.
Kind regards on behalf of the owners and team at Millbrook.
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420 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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wanaka
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 3, 2012

We had another great stay at Millbrook last weekend. It is always such a treat. The golf was great the staff as always amazing and it feels like such a luxury to get away and be spoiled. This would have to be our favourite place in the world even though its just over the hill from Wanaka. We will be back soon

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this review, October 23, 2012
Dear jessiewanaka,
It's so nice to hear from a local who still appreciates the beauty and wonder of Millbrook.
We do have quite a few guests who regularly stay here that live within easy driving distance to the resort. Millbrook prides itself on offering five star luxury for all in a peaceful and tranquil environment. Not just for the golf lovers, Millbrook is the ideal place to relax, unwind and be at one with nature.
We hope you'll make it over the Crown Range for a visit again soon.
Many thanks on behalf of the owners and team at Millbrook.
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Wellington, New Zealand
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed September 29, 2012

Millbrook lived up to its reputation! The property is fantastic with beautiful grounds, great food and excellent service. We stayed in a Village room, which was large and very clean. Bath was great!
My wife did a spa treatment, thought that was great to.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this review, October 23, 2012
Dear NZMidds,
Thank you for taking the time to post, we really appreciate guests taking the time to give feedback. We are pleased to hear you enjoyed your recent stay at Millbrook and we look forward to welcoming you again in the future.
Kind regards on behalf of the owners and team at Millbrook.
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Auckland, Auckland, New Zealand
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 25, 2012

Five stays, including my wedding, and I just want to keep coming back. It does not matter whether you want beautiful accommodation, food, golf, scenery, service, social, sports, outdoors, wineries, convenience ... and the list goes on. I would love to own one of the residences/cottages/ apartments here but that is unlikely in the forseeable future. My medium term goal is to return here as a base for a six day golf expo with my wife and friends; not less than five superb golf courses within 30 minutes.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this review, October 23, 2012
Hi Geoff M,
We are so glad to hear you keep coming back to Millbrook and really appreciate you taking the time to post on Trip Advisor. It's nice to hear from regular guests who fail to still be amazed by all Millbrook offers. We were voted last week as the Best Golf Resort in Australasia for the third year running, which means we are doing something right. We continue to invest in all the facilities at Millbrook to ensure we meet and exceed guest expectations.
Hopefully you have seen our new Stay and Play packages online which incorporate a stay at Millbrook, with rounds at all the local, world-class golf courses.
We hope you'll fit that golf expo in soon.
Kind Regards on behalf of the owners and team at Millbrook
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Christchurch, New Zealand
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 23, 2012

My wife and I stayed at Millbrook Resort for three nights, taking advantage of an excellent shoulder season promotional deal. We had a superb room. My wife was thrilled with her spa treatment, and we both loved the food and service in the Millhouse Restaurant and also the Clubhouse. All staff went out of their way to ensure our comfort and could not have been more helpful, even shuttling us to Queenstown for an evening out, and picking us up again later. The ambience of this Resort is without peer in New Zealand. Wherever you look it is pure 'eye candy'! For the luxury that enveloped us I expected the food & beverage prices to be at the limit of our range but was amazed to find they were very fair and could not be criticised. This venue is the jewel in New Zealand's tourist crown - a class act! We will be back again and again. Thanks, Millbrook, for so many warm memories.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this review, September 30, 2012
Dear magic006,
It's nice to hear you enjoyed your recent stay with us at Millbrook and experienced everything we have on offer here at Millbrook. We really appreciate your kind words and it's always nice to hear people are still wowed by the stunning resort grounds and surrounds. Our shuttles to/from Queenstown are very well utilized by our guests and allow you to enjoy the benefits of staying amid 500 acres at the resort, whilst also being close to all the region's bars, restaurants and activities.
We look forward to welcoming you back again and again!
Kind regards on behalf of the owners and team at Millbrook.
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Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 20, 2012

Although we were not renting a room directly from the golf course (a friend owns one of the cottages) we had access to all the services and i cannot speak highly enough of these services and the people who provided them! The shuttle bus is GREAT, food is amazing and the entire resort is beautiful. But the staff is what made it such a great place! I forget names but some of the staff we loved and found extremely helpful was Dave the shuttle driver, Emma at reception and (ive forgotten her name) the lovely Latvian girl in the restaurant who put up with our antics! Never had better service in my life! The hot pools are awesome as well!

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this review, September 30, 2012
Dear Rob M,
Thank your taking the time to post. We appreciate all feedback from our guests and we have passed your kind words about the service you received to the team.
We pride ourselves on our five star levels of service and it's nice to hear from our guests personally on this. The complimentary shuttles to/from Arrowtown and Queenstown are a great service that allows our guests to stay in peace and tranquillity at the resort, whilst also being within close proximity to all the region's facilities.
We hope you'll return to enjoy Millbrook's hospitality once more.
Kind regards on behalf of the owners and team at Millbrook.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Central, New Zealand
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 19, 2012

We recently celebrated our wedding anniversary staying at Millbrook Resort. We were totally blown away by this place it is truely magical. The setting is so stunning and so peaceful. The rooms are so spacious and well appointed, it all felt very decadent. The staff were faultless, always willing to help and very polite. We were surprised with a bottle of comlimentary champagne in our room on the day of our anniversary - such a thoughful touch. We would definately stay here again and would recommend it to everyone.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this review, September 30, 2012
Dear Janine_CP,
Congratulations on your recent wedding anniversary. We are pleased we could be a part of the celebrations and glad you enjoyed the champagne. We hope you had a wonderful time here and we thank you for taking the time to post. Millbrook is the perfect place for a celebration and we love to make all our guests feel extra special while they are here.
Hopefully we will see you again next time.
Kind regards on behalf of the owners and team at Millbrook.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Millbrook Resort

Address: Malaghans Road, Arrowtown 9371, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Arrowtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Arrowtown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Millbrook Resort 5*
Official Description (provided by the hotel):
Millbrook.. one of Queenstown's best five star hotels.Situated on the 45th parallel in the South Island of New Zealand, nestled within the Southern Alps and framed by the aptly named Remarkables Mountain Range, are the 500 acres of lush green fairways, rolling hills and gentle babbling streams of Millbrook Resort.Millbrook Resort has received multiple awards over the years including best golf resort and best spa and was recently voted as the Leading Golf Resort in Australasia and New Zealand at the World Travel Awards.Millbrook Resort encompasses a 175 room five star hotel, a 27 hole golf course, covered driving range, an award-winning day spa, health and fitness centre with gymnasium, 25m swimming pool, hot pools and a 140 seat conference facility.A choice of dining options from the intimate Millhouse Restaurant, to the casual Hole in One Cafe and Bar or the stunning Clubhouse venue, cater for all guest requirements.Millbrook also offers a wide range of real estate for sale all on free hold titles, from two bedroom villas to expansive family homes. Property ownership at the Resort has attracted buyers from all over the world who appreciate the ease of ownership and the lifestyle Millbrook offers.An impressive 95% of the Millbrook grounds is still open space, with walking and biking tracks for visitors and locals, and mountain bikes to hire onsite.Millbrook is a place to relax for a few days and escape the rat race, it's a place to revive the spirit amidst the mountain air and open space, it's a place for you, your friends and your family to enjoy. As one of Queenstown's best luxury hotels, Millbrook offers the ultimate in five star accommodation.Stay for an hour, a day or a lifetime…. ... more   less 
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Also Known As:
Millbrook Hotel Arrowtown
Millbrook Resort Arrowtown

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