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“Outstanding” 5 of 5 stars
Review of Millbrook Resort

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Millbrook Resort
5.0 of 5 Resort   |   Malaghans Road, Arrowtown 9371, New Zealand   |  
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Ranked #1 of 5 Hotels in Arrowtown
Wellington, New Zealand
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“Outstanding”
5 of 5 stars Reviewed September 29, 2012

Millbrook lived up to its reputation! The property is fantastic with beautiful grounds, great food and excellent service. We stayed in a Village room, which was large and very clean. Bath was great!
My wife did a spa treatment, thought that was great to.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this review, October 23, 2012
Dear NZMidds,
Thank you for taking the time to post, we really appreciate guests taking the time to give feedback. We are pleased to hear you enjoyed your recent stay at Millbrook and we look forward to welcoming you again in the future.
Kind regards on behalf of the owners and team at Millbrook.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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585 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (153)
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English first
Auckland, Auckland, New Zealand
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 25, 2012

Five stays, including my wedding, and I just want to keep coming back. It does not matter whether you want beautiful accommodation, food, golf, scenery, service, social, sports, outdoors, wineries, convenience ... and the list goes on. I would love to own one of the residences/cottages/ apartments here but that is unlikely in the forseeable future. My medium term goal is to return here as a base for a six day golf expo with my wife and friends; not less than five superb golf courses within 30 minutes.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this review, October 23, 2012
Hi Geoff M,
We are so glad to hear you keep coming back to Millbrook and really appreciate you taking the time to post on Trip Advisor. It's nice to hear from regular guests who fail to still be amazed by all Millbrook offers. We were voted last week as the Best Golf Resort in Australasia for the third year running, which means we are doing something right. We continue to invest in all the facilities at Millbrook to ensure we meet and exceed guest expectations.
Hopefully you have seen our new Stay and Play packages online which incorporate a stay at Millbrook, with rounds at all the local, world-class golf courses.
We hope you'll fit that golf expo in soon.
Kind Regards on behalf of the owners and team at Millbrook
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Christchurch, New Zealand
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 23, 2012

My wife and I stayed at Millbrook Resort for three nights, taking advantage of an excellent shoulder season promotional deal. We had a superb room. My wife was thrilled with her spa treatment, and we both loved the food and service in the Millhouse Restaurant and also the Clubhouse. All staff went out of their way to ensure our comfort and could not have been more helpful, even shuttling us to Queenstown for an evening out, and picking us up again later. The ambience of this Resort is without peer in New Zealand. Wherever you look it is pure 'eye candy'! For the luxury that enveloped us I expected the food & beverage prices to be at the limit of our range but was amazed to find they were very fair and could not be criticised. This venue is the jewel in New Zealand's tourist crown - a class act! We will be back again and again. Thanks, Millbrook, for so many warm memories.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this review, September 30, 2012
Dear magic006,
It's nice to hear you enjoyed your recent stay with us at Millbrook and experienced everything we have on offer here at Millbrook. We really appreciate your kind words and it's always nice to hear people are still wowed by the stunning resort grounds and surrounds. Our shuttles to/from Queenstown are very well utilized by our guests and allow you to enjoy the benefits of staying amid 500 acres at the resort, whilst also being close to all the region's bars, restaurants and activities.
We look forward to welcoming you back again and again!
Kind regards on behalf of the owners and team at Millbrook.
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Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed September 20, 2012

Although we were not renting a room directly from the golf course (a friend owns one of the cottages) we had access to all the services and i cannot speak highly enough of these services and the people who provided them! The shuttle bus is GREAT, food is amazing and the entire resort is beautiful. But the staff is what made it such a great place! I forget names but some of the staff we loved and found extremely helpful was Dave the shuttle driver, Emma at reception and (ive forgotten her name) the lovely Latvian girl in the restaurant who put up with our antics! Never had better service in my life! The hot pools are awesome as well!

  • Stayed August 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this review, September 30, 2012
Dear Rob M,
Thank your taking the time to post. We appreciate all feedback from our guests and we have passed your kind words about the service you received to the team.
We pride ourselves on our five star levels of service and it's nice to hear from our guests personally on this. The complimentary shuttles to/from Arrowtown and Queenstown are a great service that allows our guests to stay in peace and tranquillity at the resort, whilst also being within close proximity to all the region's facilities.
We hope you'll return to enjoy Millbrook's hospitality once more.
Kind regards on behalf of the owners and team at Millbrook.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Central, New Zealand
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 19, 2012

We recently celebrated our wedding anniversary staying at Millbrook Resort. We were totally blown away by this place it is truely magical. The setting is so stunning and so peaceful. The rooms are so spacious and well appointed, it all felt very decadent. The staff were faultless, always willing to help and very polite. We were surprised with a bottle of comlimentary champagne in our room on the day of our anniversary - such a thoughful touch. We would definately stay here again and would recommend it to everyone.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this review, September 30, 2012
Dear Janine_CP,
Congratulations on your recent wedding anniversary. We are pleased we could be a part of the celebrations and glad you enjoyed the champagne. We hope you had a wonderful time here and we thank you for taking the time to post. Millbrook is the perfect place for a celebration and we love to make all our guests feel extra special while they are here.
Hopefully we will see you again next time.
Kind regards on behalf of the owners and team at Millbrook.
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Masterton
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 18, 2012

My wife and I stayed at the Millbrook for 4 nights. I had seen the website and being a 5 star resort I expected the place to be pretty amazing but it was so much better than what I expected. When you arrive at the resort it has that real wow factor, so peaceful and beautiful and the most amazing views of the mountains and golf courses.

The door lock to our room in the Village Inn was not working so we were given a nice bottle of Pinot Noir and upgraded to the Village Suite. We were pretty stoked with our Village Inn room and weren't too worried about the lock but the Village Suite was amazing and we really appreciated the offer. The staff were super friendly and nothing was ever too much for them.

The gym was very good and caters for everyone doing whether it be cardio or lifting weights. The hot pools outside, which are surrounded by tussock bushes were amazing and we used them every night after a day of exploring Central Otago.

We had one meal at the Hole in One Bar and Cafe, which is one of four restaurants Millbrook. I had the Fiordland Pizza and without doubt its the best I have ever tried. The pizza contained Lamb, Venison and Wild Boar sausage.

In summary what the Millbrook has to offer you simply can't get anywhere else and it was worth every cent we paid. We will definitely stay there again when we visit Queenstown.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this review, September 30, 2012
Dear Richie_Day,
It's lovely to hear you enjoyed our slice of heaven as much as we do! We're glad you enjoyed your stay and appreciated all the resort has to offer from the stunning views to the restaurants and five star service. We appreciate and value all feedback from our guests and we will be sure to pass on your kind words to the Millbrook team.
We hope to welcome you to Millbrook again soon.
Kind Regards on behalf of the owners and team at Millbrook.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland Region, New Zealand
Level Contributor
64 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed September 14, 2012

We recently stayed at this magical resort. The Restaurant was excellent and our room was so comfortable. The staff were so helpful and we loved the free transport to Arrowtown. The location is excellent fro skiing and sight seeing.

Room Tip: We stayed in the village Inn Room 709, lovely views of the golf course, quite close to reception
See more room tips
  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MillbrookResort, Public Relations Manager at Millbrook Resort, responded to this review, September 28, 2012
Dear thomas d,
Thank you for your post. We agree that Millbrook is a magical place. As we are located within easy driving distance to the local ski fields, especially Coronet Peak, you can be on the slopes and enjoying the snow with ease. You can even see Coronet Peak from parts of Millbrook.
We hope to see you back again next winter, if not before !
Many thanks on behalf of the owners and team at Millbrook.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Millbrook Resort

Address: Malaghans Road, Arrowtown 9371, New Zealand
Phone Number:
Location: New Zealand > South Island > Otago Region > Arrowtown
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Arrowtown
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Millbrook Resort 5*
Number of rooms: 170
Official Description (provided by the hotel):
Named New Zealand’s Top Hotel for three consecutive years at The TripAdvisor Travellers Choice Awards, as well as New Zealand and Oceania’s Leading Golf Hotel at the inaugural World Golf Awards in 2014, Millbrook Resort is the definition of five star luxury. Set across 500 acres of Central Otago countryside, with lush green fairways, rolling hills and gentle babbling streams, the resort offers a complete escape, just twenty minutes from ‘adventure capital’ Queenstown. The Resort encompasses a 175 room five star hotel, offering a variety of luxurious studios and suites, two bedroom villas, two, three and four bedroom cottages, and Fairway Homes, all designed to capture the history of the resort, the surrounding views of the golf course and mountains, and with complete privacy in mind. As co-hosts of the BMW New Zealand Open for 2014 and 2015, Millbrook Resort is celebrated for a bucket-list-inspiring 27 hole championship golf course, acclaimed restaurants, an award winning day spa, a comprehensive health and fitness centre, multiple conference venues and facilities, and a wide range of onsite activities which allow guests to stay and play for days without even leaving the resort. All in-house guests can enjoy complimentary Wi-Fi, preferential green fees, and access to our health and fitness centre. Just a two minute drive from historic Arrowtown, fifteen minutes from Queenstown International Airport, and twenty minutes from Queenstown, Millbrook also provides a free shuttle service to/from Arrowtown and Queenstown so guests can enjoy all that the area has to offer. Millbrook Resort sets the standard for romantic getaways, golfing holidays and relaxing retreats – with a round of golf, lunch at The Hole in One cafe, a signature massage, and an evening at the award winning Millhouse Restaurant or Japanese inspired Kobe Cuisine, just one of the many ways to spend a day at Millbrook Resort. ... more   less 
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Also Known As:
Millbrook Hotel Arrowtown
Millbrook Resort Arrowtown

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