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“We loved it - very homely and great size for family” 5 of 5 stars
Review of Settlers Cottage Motel

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Settlers Cottage Motel
22 Hertford St, Arrowtown 9302, New Zealand   |  
Hotel amenities
Ranked #7 of 12 Arrowtown B&B and Inns
Certificate of Excellence 2014
Buderim, Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“We loved it - very homely and great size for family”
5 of 5 stars Reviewed July 18, 2011

We had a great stay here in Arrowtown at Settlers Cottage while we toured around Queenstown and Wanaka.

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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103 reviews from our community

Traveler rating
    67
    19
    10
    4
    3
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29
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Tauranga, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 15, 2011

This place was the tops! It was nice and warm and the beds were very comfi! It fits so well in with the scenic town of Arrowtown!

Would highly recommend to anyone!

  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deucenz, Owner at Settlers Cottage Motel, responded to this review, June 21, 2011
Thank you, we work hard to make sure that your experience at Settlers Cottage Motel is a good one, hopefully we will see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Northumberland, United Kingdom
Top Contributor
223 reviews 223 reviews
108 hotel reviews
Reviews in 107 cities Reviews in 107 cities
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed May 15, 2011

Although we were rather weary of the "heritage" tag used to describe tired 1970/80/90's decor throughout NZ, this place does heritage in the true sense of the word so well done them! You couldn't help but be charmed by the attention to detail; the lavender hedges and wicket gates giving a real cottagey feel. We stayed 2 nights and really enjoyed the Chinese settlers village plus the absolute soaking (yes really) we got when we went for a day's walking up "Big Hill" and it is big! We were made to feel very welcome, we had everything we needed to get warm and cozy and we have fond memories of Arrowtown and our stay at Settlers Cottage Motel.

  • Stayed January 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Deucenz, Owner at Settlers Cottage Motel, responded to this review, June 20, 2011
Thank you for your comments and we appreciate that you took the time and effort to do so.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed April 8, 2011

We were in a 1 bedroomed unit which we found drab, dismal and looked in need of some TLC. Some areas were dusty and the cutlery drawer was dirty. It was cold at night and first thing in the morning and there was no heater apart from a night storage heater in the main room. There was also no heater in the shower room.
There was no wardrobe or storage space for clothes other than a coat stand so we had to live out of our suitcases.
The kitchen area was tiny with no storage space for food apart from the fridge which was noisy and kept us awake at night.
This motel compared badly to all the others we used in New Zealand.

  • Stayed March 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deucenz, Owner at Settlers Cottage Motel, responded to this review, June 20, 2011
Thank you for your comments, I would like to correct you on several things, you actually did not stay in a one bedroom cottage you stayed in a Studio Cottage ( our cheapest cottages).

The large Night Store heaters keep the Studio Cottages very warm even during the coldest winter months so I am not sure how much heat you require in late summer. All the cottages were refurbished in Oct and Nov 2010 ie re-varnsihing, wall paper and paint etc maybe you don't understand cottages, all our marketing says "Styled in old World Charm".

During our summer months people can turn the fridges up to max and they have to work overtime to keep the fridge that cold, a simple solution is to turn the setting from 7 down to say 3 or 4 and the noise will go disappear.

Prior to your comments there are 12 others and 2 after yours, given that yours is the only Poor rating out of 15 i think it is clear to readers where the real problem lies!!!!!
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Phoenix
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 13, 2010

The Proprietors, Pete and Michelle, couldn't be more gracious and accommodating. The 2 room cottage was fabulous for me, my husband, and my Mom. Charming decor, comfortable furniture, excellent location just slightly off the main street, extremely close to Arrowtown golf. Roomy and sunny. Separating water closet from bathroom is a terrific design for extended families. Small intimate group of cottages felt so welcoming. Highly recommended.

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Double Oak, Texas
Top Contributor
75 reviews 75 reviews
42 hotel reviews
Reviews in 56 cities Reviews in 56 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed June 7, 2010

Let's start by saying that this is a nice place to stay that is operated by a very nice and helpful man named Pete and his family. We stayed here for several days over Easter and found the lodgings to be extremely comfortable and well-located for an easy walk into town. We liked the fact that the motel is somewhat removed from the immediate downtown area with its tendency toward some traffic issues at times. The rooms, which others have described as "quaint" are probably that, at least. However, we didn't find the decor over the top and thought it was in keeping with the motel's "theme". Please see my photos for an accurate rendering of the room we had. The beds were comfortable, the bath average and clean, and the kitchenette small but adequate. Everything worked fine, including the heat on a chilly night. Pete was helpful, entertaining and a wealth of information. We enjoyed seeing his family about the place as we came and went. We did use the laundry and found it adequate, if not ultra-modern. I even provided Pete with some entertainment of my own while he watched me determinedly erect one of the laundry drying racks that are available. The housekeeping here is immaculate, the management is approachable and helpful. The rooms are not the Ritz but fun and comfortable, if a bit dark (in our case). I can heartily recommend this place, especially since Pete enthusiastically responded to several emails about our booking and schedule changes when several other places in town did not even have the courtesy to reply to our initial enquiries. Thanks, Pete!

  • Stayed April 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth, Australia
1 review
3 of 5 stars Reviewed April 29, 2010

My friend and I stayed at this motel four years ago when visiting Arrowtown. We enjoyed our stay and the friendly owners....so....when we were travelling again this year we booked from Perth because it was school holidays and we didn't want to miss out.
We wanted a quiet place where we could have some relaxation time and a motel close enough to be able to walk into town.
The owners were just as friendly and helpful as on our last visit. The room was clean,warm, and comfortable and we had everything we needed to make our stay an enjoyable experience.

  • Stayed April 2010, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Settlers Cottage Motel

Address: 22 Hertford St, Arrowtown 9302, New Zealand
Location: New Zealand > South Island > Otago Region > Arrowtown
Amenities:
Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Wheelchair access
Hotel Style:
Ranked #7 of 12 B&Bs / Inns in Arrowtown
Price Range (Based on Average Rates): $
Number of rooms: 7
Official Description (provided by the hotel):
Set amongst a 1/2 acre of beautiful cottage gardens, the cottages all have an "Old World Charm" but with all the modern amenities you would expect. ... more   less 
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