sorry, for me this place was just ok. a motel and thats it.
very first thing we noticed was that the floor could have done with a sweep or quick vac as we had a few dead insects and spiders. the bathroom and bed linen were clean though. apparently this place had just finished revonvations but it seems like the room had been thrown together with leftovers. maybe tiles from my woggy grandparents house 30 years ago, a plastic towel rack? that wasnt even in the bathroom but in the main room / bedroom, a timber shelf that is too small to hold a decent size toilet bag, no bedside lamp, no bedside clock (would think standard in motel) only one bedside table that looks like it was picked up from a second hand store, curtains that could have been a little wider to block out more light. i also noticed something on top of the cupboard, and upon inspection found a dusty wine rack?
the location was good, close to town but off the main street so didnt get any noise, and the owners were quite nice and helpful. breakfast in the morning was really good too, bacon and eggs, fresh fruit and juices, bought to our door at the time we requested.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for taking the time to write your review and sharing your experiences. It was great to hear that you enjoyed your breakfast and found our service warm and friendly.
In only taking over management for the new owners seven months ago, we have also noted the issues outlined. All of these specific items are presently on order and we are awaiting delivery to impove even further our renovated rooms.
Prior to this year, we have directed all available expenditure towards the safely and comfort of our guests.
We are currently on a break and the new owners who take great pride in their property have ordered even more new furnishings and furniture which is very exciting.
The issue of dead insects is unfortunate for you to have found in your room. We are very diligent in regular pest control and as we had done our regular maintenance prior to your stay, we do have the little bugs turning their toes up after the cleaners have finished their duties. The rooms are fully cleaned daily after guest check-outs and all linen including, throws, towels etc are cleaned professionally by Katherine Laundry. We will keep a closer eye on this prior to people checking in.
Thank you again, and we certainly welcome you staying with us again in the future and we also wish you safe travels.
Joanne and Sam.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.