A group of 12 of us recently stayed at Riu Palace in Costa Rica March 14-24 2013. We found the hotel beautiful, the rooms clean, and the food good. The beach was nothing special, but the pools certainly made up for it.
We were worried that going during spring break we would have issues with seating by the pool and issues with seating at the specialty restaurants with such a large group, but we didn't encounter either issue.
We travel all over the world and we have stayed at many all-inclusive resorts. What made this resort and location stand out from all the rest was Emiliano Rodrigues, the Public Relations Manager. Emiliano helped tend to all of our needs, including fabulous restaurant recommendations. Emiliano checked on all of us throughout the entire trip and made us feel like we all had our own personal concierge.
For this reason, we will make sure the Riu Palace is a destination we travel to again in the future. We will also be passing this recommendation on to all of our friends and family. On behalf of everyone in our group, I would like to thank Emiliano for going above and beyond our service expectations and for the great memories we now have of Costa Rica. It's something we won't stop talking about for months to come. For the service alone, this is a place not to miss!
Steve & Friends