I traveled with a large group of various ages from Feb 4-11/2013. Truthfully, I have nothing else to compare it to as this was my first resort trip ever. I have mixed feelings of the good and not so good but one thing I will say is that the people that work there are AMAZING and will help you in anyway possible. If you want to go on an excursion, talk to a rep in the hotel and not the people on the beach.We were there thru sunwing and there rep (oryan) helped us out and gave us a few good deals.The beach people may be a bit cheaper but they are not regulated and safety is not their main concern. Part of our group went out 4-wheeling and 3 of our people got injured because of faulty machines. One girl's machine had a makeshift part in the steering and it broke and she could not turn in time and ended up flipping the machine into a rock wall...She spent our final 4 days in a wheelchair. The guide who was with them ended up throwing the broken part into the tree's as to not get caught but someone saw and picked the faulty part up and taking it back to the tour guy...I will commend the vendors on the beach close to the other resort..They have pretty much anything you will get off the resort in Coco beach or Tamarindo and they will barter..Watch out for the Roy & Bons sunglasses...lol not Ray Bans..
The resort is beautiful and will be much more in about 5 years. The rooms are quirky with the tub as soon as you walk in but it you have a few people get a family suite as they are perfect and private..As far as A la Cart's go and the waiting time to book one..not true. Not one person had a problem booking anything at anytime..They are not that good anyway..still in transition to get things running a bit smoother..Food in them is OK but I would stick with the buffet for supper. They have theme's almost every night and the food is fabulous. If you want something and you don't see it just ask and they will try to get it for you. Food and drinks are always available..You are allowed to go to the resort next door and eat too if you want..We ate lunch one day and it was ok..
Bathroom is far from the pool area..a big flaw when designing the outdoor space..
It is VERY VERY HOT between Jan-June..Make sure you take plenty of sunscreen as it costs upwards of $36.00 for a small tube of it in the stores. We were told the best time to go is just after the rainy season, so about the beginning of December. When we went was the dry season and everything was pretty brown and many many wild fires happening. We were getting soot flying down on us many a times throughout our stay. Our balcony's usually had a lot of it on it in the mornings..
The catamaran sunset cruise/ snorkeling adventure was by far my favorite excursion. We went to a private beach where you could snorkel but the water wasn't the clearest..Still really cool day..We saw dolphins and tuna fish jumping around in the water when we were out in the ocean.
So that's about it..if you go in with eyes wide open to make your own opinion then you will be good..Take all the negative advise with a grain of salt..It is what it is and maybe one day in the near future they will iron out all their issues and become a true 5 star..One last quick observation. If you see a tall guy in a suit always walking around..apparently he is the GM of the resort...I never saw this man smile EVER!!! I tried smiling towards him to possibly get one back but nope!!! Don't know why this bothers me but it does..Greet everyone that you pass with a Hola and a smile and your days will be better for it!!!
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Caribbean Online Mgt Corp., BookIt.com, Priceline and Hotels.com so you can book your Hotel Riu Palace Costa Rica reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Hotel Riu Palace Costa Rica Guanacaste