The hotel was clean and the staff was kind and helpful for the most part. The beds are super hard but since I am always looking at trip advisor I knew to ask the front desk when I checked in for a "fluffer" and I had a soft mattress pad delivered within the hour. The only problem I had with the room really was the bathroom. I was one of the lucky ones whose bathroom always had a faint sewer smell if you left the cover up. I solved the problem by closing the lid and the bathroom door.
The pool...It was great until the weekend. I did not know that RUI sells day passes and it was a madhouse. All week you could get a drink, a chair, a question answered. Then you could not get anything. I do believe that there should be a "adult only" area in the pool as I did not travel with my kids and although I know you think their screams are cute, I did not. I did not find one child with a swim diaper on so I just went to the beach. I was not able to get bar service anyway so I figured it was a non drinking day.
The Food. I loved it. I cant say I really enjoyed the restaurants as the size was small and the service was slow. I was surprised to find that you could not get a drink in the restaurants. I really did like each trip to the buffet and since I was eating dinner when the doors open I only had fresh food.
OVERALL.. I will be back. Yes the hotel is an hour from the airport and the airport is small and expensive..(delay of 5 hours) but I again knew this and was prepared. There are so many fun things you can do both on the property and away. I did not find any use for COCO Beach. I did have Ana for a massage on the beach and it was amazing. I wish that I would have gone for another one. I used Frank for my excursions and found him to be wonderful. When staying here you have the option to be busy every second or to do nothing at all. This is not a resort if you are looking to party as it pretty much shuts down after the nightly show. Oh yea the shows..I can only say that they try really hard but I usually would leave early. Bingo was fun each night even if it was quick.
I enjoyed the food, the pool (until the weekend) and the people. If you go to a resort and know what to expect then you will be fine. I was there June 16-23 and it was hot but just hop in the pool or the ocean to cool down. I can not wait to return.
- Official Description (provided by the hotel):
- Opening winter 2009/10. Situated in northern Costa Rica, in Guanacaste. Located on Playa de Matapalo beach. Complimentary sun loungers on the beach. 6-storey main building. Surrounded by 35,000 m2 / 41,86 sq. yards of lush gardens. Closest village: Nuevo Colon. 13 km / 8.1 miles from various shops. 33 km / 20.5 miles from Liberia airport. Credit cards accepted: MasterCard, Amex, Visa ... more less
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- Also Known As:
- Hotel Riu Guanacaste Costa Rica