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“Hosts could do with a hosting course” 2 of 5 stars
Review of Valdez Motor Lodge

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Valdez Motor Lodge
1107 Karamu Road North, Hastings, New Zealand   |  
Hotel amenities
Ranked #4 of 21 Hotels in Hastings
Melbourne
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
“Hosts could do with a hosting course”
2 of 5 stars Reviewed February 14, 2010

We checked in to this motel with the welcome of 'Check out is at 10am, not a minute later' - wasn't sure this was the best start to the hotel or our weekend away. We were then told quite curtly that we couldn't park two cars in front of the unit despite us having no intention of doing so.
We asked the managers if they would mind booking a taxi for us for dinner later that night but were told that we could 'do that ourselves and the 0800 number was on the phone in the unit'. When I tried to call, the number gave a disconnected tone so we dialled the local number instead.
Each time we went back to the reception for maps or information, we felt like we were interrupting and had chosen the wrong places to eat/visit etc.
The unit itself was fine - spacious enough for a group and fitted out well with all the utensils that you need.
Our bathroom door didn't close, even with the lock on the door, and the shower ran boiling hot then freezing cold the whole time we were there.
When we went to check out, we were then charged 50c for the phone call to call the taxi!! I didn't mind paying that but we explained that the 0800 number written on the phone in the unit only gave a disconnect tone and were told that the taxi company turned 'off' their 0800 number late in the day!? We had called at 3pm!

  • Stayed February 2010, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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54 reviews from our community

Traveler rating
    37
    13
    1
    2
    1
See reviews for
12
16
2
13
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
New Zealand
Top Contributor
84 reviews 84 reviews
76 hotel reviews
Reviews in 69 cities Reviews in 69 cities
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed January 20, 2009

This was great value for money! The rooms itself was a standard room but there was plenty of space and it was very clean. What really impressed me was the manager's offer to drive us to the wedding we were in town for! We surmised from the map that it wasn't that far, and were going to walk, but the manager offered to drive us there and so we gratefully accepted. How many hotel managers/owners would do that? Not many I'd say. What a lovely gesture, and what a great place to stay.

  • Liked — The manager/owner
  • Disliked — Nothing
  • Stayed November 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Valdez Motor Lodge

Address: 1107 Karamu Road North, Hastings, New Zealand
Location: New Zealand > North Island > Hawke's Bay Region > Hastings
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 21 Hotels in Hastings
Price Range (Based on Average Rates): $
Number of rooms: 25
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