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“Great place to stay” 5 of 5 stars
Review of Duke of Marlborough Hotel

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Duke of Marlborough Hotel
4.0 of 5 Hotel   |   35 The Strand, Russell 0255, New Zealand   |  
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Hotel amenities
Ranked #3 of 9 Hotels in Russell
Abu Dhabi, United Arab Emirates
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Great place to stay”
5 of 5 stars Reviewed April 1, 2012

Stayed at 'The Duke' for two nights and what a treat. We rang to say we would be late arriving and this was not a problem. Everyone made us feel welcome. Great lunch and dinner.
Enjoyed the atmosphere and reading the information book in the room about the hotel facilities was worth the read. So different from all others I have seen. Go there and read it for yourself to see what I mean.
Great room (4) over looking the sea and got some good photos.
If driving, I would suggest you go by the Ferry if travelling at night ($12 for car, driver and passenger) rather then going via the road.
Unfortunately we did not get to see the great sunset we had heard about, so will just have to go back again!

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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497 reviews from our community

Traveler rating
    332
    128
    28
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (225)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Carson City, Nevada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 25, 2012

We recently spent 3 weeks touring New Zealand and our stay at the Marlborough Hotel was our favorite. The staff was very friendly and went out of their way to make us comfortable. The location couldn't be better as it is right on the water front.

  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DUKERUS, Owner at Duke of Marlborough Hotel, responded to this review, April 26, 2012
What great feedback! Hopefully you can come back one day and enjoy our hospitality again.
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sheffield uk
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 19, 2012

Stayed one night here in room 4 on 23/02/12 whilst touring NZ and splashed out!. Great room with balcony facing the sea with views and everything you need, worth the cost for something special. A great selection of teas in the room, nice touch. Russell and Bay of Islands a must for visitors to N.Z. Good evening meal. If sea food lovers, call at the oyster farm on the left after leaving the car ferry, a dozen oysters for $NZ10, grab a bottle of Sav or your fancy and sit on the balcony of room 4 looking over the bay and enjoy.

Room Tip: Spash out and go for room 4!
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DUKERUS, Owner at Duke of Marlborough Hotel, responded to this review, April 26, 2012
We are delighted you enjoyed your stay at The Duke of Marlborough Hotel – thanks for taking the time to feedback. The local Orango Bay oysters are delicious!
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London
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 14, 2012

This was our first stop on a short trip to New Zealand. Some friends had recommended the Bay of Islands as a good place for a bit of R and R after the long flight from the UK and the trip from Auckland to Russell was spectacular. We'd been told that Pahia was a bit commercial and that Russell was a quieter spot, this was certainly the case! We thought that the setting was amazing and really was just what the doctor ordered. The hotel has an excellent location and we enjoyed sitting on the deck watching the world go by. The food was good (not amazing by any means and the continental breakfast was quite poor in comparison to their lunch and dinner fayre) and the wine selection was excellent. All the staff were very friendly and only too keen to help us make the most of our time in the area. Our room was quite small at the back of the hotel but was clean and comfortable. However, I thought it was a little expensive for what it was.

  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DUKERUS, Owner at Duke of Marlborough Hotel, responded to this review, April 26, 2012
Thanks for the feedback and we are glad that you enjoyed yourself in Russell and The Duke. It’s a shame you didn’t enjoy your complementary continental breakfast – comparing breakfast to lunch and dinner (which which we get many compliments about) probably would see breakfast come out third! Having reviewed our breakfast we are happy that the range of cereals, pastries, breads, fresh fruit, yogurt, specialist tea, coffee and juices is a great start to the day! For less than $200 a night including breakfast, free parking and wifi with a waterfront location we know we offer value for money.
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Auckland Region, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 10, 2012

Have eaten a few times at this establishment and has always been pleasant, staff always friendly although seem to consistently get things wrong with orders/drinks/bills! Generous portions and food always tasty, however seem to be lacking good desserts. Made me realise how important it is to have a good dessert to round off the whole meal. This wont stop me going back though, great atmosphere....and look forward to maybe seeing some tasty desserts in the future!

Stayed March 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DUKERUS, Owner at Duke of Marlborough Hotel, responded to this review, April 26, 2012
Thanks for taking the time to feedback – we are glad that you enjoyed your meal at The Duke. We have just a launched our new menu including some new fantastic deserts including Classic Tiramisu with chocolate balsamic and Kahlua drops, Strawberry Patch with Strawberry filled panacotta, marinated strawberries & chocolate soil, Lemon Bomb Meringue with Lemon curd ice cream, raspberry puree & locally made Lemoncello liqueur and my personal fav Melting Chocolate Fondant w black doris plum sorbet & cream! We hope to see you again soon.
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NZ
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 27, 2012

Cosy room - yep - it was cosy all right. In fact so cosy that you couldn't put a suitcase anywhere - not even room on the floor.... The bathroom was so small you knocked your elbows when you dried yourself and had to close the bathroom door to sit on the loo. The room though was clean and tidy and had recently been painted, but they missed the wardrobe which had peeling wallpaper and the light switch covers were yellow from age. It would have cost 20 cents each to replace these with clean white ones. The rest of the hotel, while old was lovely and charming and the staff friendly and helpful. For $165 per night this was not good value. The front of the hotel was lovely and clean but the back stairs that we were told to use to the car park looked like it hadn't been cleaned in months. The carpet was filthy and the bannisters and shelves down the stairs covered in dead insects, dust and cobwebs.

Room Tip: Make sure you don't get a "cosy" room unless you are prepared for a very, very small r...
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  • Stayed February 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DUKERUS, Owner at Duke of Marlborough Hotel, responded to this review, March 1, 2012
Thanks for taking the time to feedback about your stay at The Duke of Marlborough Hotel. We do advertise these rooms as small but cosy, and the price for the location and time of year reflects this. We feel we have been fair on its description and don’t describe it as anything else. There is a queen bed, wardrobe for clothes and luggage, an en-suite bathroom, tea & coffee making facilities, fridge and flat screen TV with sky. The price also includes a continental breakfast for 2 and unlimited wifi. We have been doing renovations across the hotel since we bought in May 2010 and will me making progress to finish of these rooms during this winter. I can only apologise for the exit stairwell, this has now been rectified and a process put in place to ensure it doesn’t happen again. Thank you for bringing it to our attention.
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Wellington, New Zealand
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 27, 2012

The venue is old but presents well with period decor and excellent bar and restaurant facilities. We had a wedding at the venue an dwould like to ay that the staff went out of there way to make verything work well. catering to the allergies of several guests and making sure everything ran to time.

Room Tip: If you wantth eseaview view ask for the front rooms
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  • Stayed February 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Duke of Marlborough Hotel

Address: 35 The Strand, Russell 0255, New Zealand
Phone Number:
Location: New Zealand > North Island > Northland Region > Bay of Islands > Russell
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Restaurant
Hotel Style:
Ranked #3 of 9 Hotels in Russell
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Duke of Marlborough Hotel 4*
Number of rooms: 26
Official Description (provided by the hotel):
The Duke of Marlborough has been Refreshing Rascals and Reprobates since 1827 and holds New Zealand’s first liquor license. The Duke, as it is affectionately known is located on the waterfront in the picturesque village of Russell in the stunning Bay of Islands and is a great place to recharge the batteries, catch up with friends or simply enjoy the moment. With easy access to an exciting array of activities or sipping a glass of wine on our balcony there is plenty to see or do. There are three levels of accommodation our newly refurbished waterfront rooms with views across the water to Waitangi Treaty grounds and Paihia, bigger family rooms when you need extra space or our convenient standard rooms. All rooms have their own en-suites, Sky TV, wifi accessibility and tea and coffee making facilities. Complimentary continental breakfast is served to guests in the morning. With an award winning chef and restaurant manager the restaurant at The Duke focuses on a menu packed with fresh seasonal Northland produce. The bar has an extensive list of New Zealand wines and beers – something for everyone to enjoy while watching the sunset. ... more   less 
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Also Known As:
Duke Of Marlborough Russell
Duke Of Marlborough Hotel Russell, New Zealand - Bay Of Islands

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