I paid $80 for one night as a pre-stay prior to flying domestically next morning. Room was clean and tidy, as was bathroom. However room was exceptionally hot being a typical muggy Auckland summer evening, only a pedestal fan which was very noisy and no air con.
I had been given a room right above the reception area which was super noisy as main road traffic from big trucks, and the comings and goings of shuttle bus all through the evening. So not much sleep although the bed was comfortable.
I didn't make use of the free continental breakfast, it was only served until 9am and as I had arrived at midnight and had a midday flight I didn't intend having to get up early to make use of it. Would've been better if breakfast was available until 10 am which is the checkout time.
While checking out another couple were loudly making a complaint in regards to poor service received in restaurant prior night - they apparently had been waiting 50 minutes to receive their meal and other people coming in to restaurant were served before them. Only an apology issued from the reception staff along with a note that they are understaffed at the moment. Customer obviously made a valid point that more staffing needs to be looked at and would expect to receive a discount on their meal, but no offer made. I don't think this was an unreasonable request from the customer and as reception not forthcoming except for a continuous "we are very sorry" this was a disappointment.
Night staff were very nice and helpful, lady in the morning in my checkout was very abrupt.
All in all I probably wouldn't stay here again, but it was a cheap alternative compared to many of the other hotel options around and the room price came with free shuttle to/from airport, free carparking on premises up to 14 days (which was my main reason for using them), and free continental breakfast.
- Also Known As:
- Auckland Airport Kiwi Hotel
- Auckland Airport Kiwi Hotel Mangere
- Kiwi International Airport Mangere
- Hotel Kiwi International Airport
- Auckland Airport Kiwi Motel Mangere
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