The reason for booking this hotel is clearly toaccess the airport. When we arrived we asked for the next airport shuttle so we could catch the city bus from there. The staff had no knowledge of when the next shuttle was scheduled. When they got hold of the driver he merely said that they were running late and could not estimate when they might make it to the hotel ...... Hotel staff had no solution to offer and we ended up walking 15 minutes to the terminal instead.
The next day we had arranged to be on the 4.30am shuttle. Reception staff had told us to be in reception by 4.25am. There we waited for almost 15 minutes. It took two times to chase the reception to follow up with the driver to get an estimated time of arrival. This is extremely poor service - it is unacceptable to be late at that time of the morning.
This extremely poor execution of the airport shuttle needs to be resolved. Otherwise the hotel meets expectations in terms of cleanliness and room quality.
- Official Description (provided by the hotel):
- The best value accommodation at Auckland Airport. Ibis Budget is the ideal choice for transit guests, located within walking distance to both the Domestic and International Terminals. Complimentary on-site parking and complimentary airport shuttle available. 125 contemporary rooms, vending machines, breakfast and internet access available. Adjacent to the hotel is a range of shops and outlets including cafe, supermarket and casual dining options. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Booking.com, ACCOR, Cheap Tickets, BookingOdigeoWL and Priceline so you can book your Ibis Budget Auckland Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ibis Budget Auckland Airport Mangere