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“One of the better hotels overall” 5 of 5 stars
Review of Hilton Copenhagen Airport

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Hilton Copenhagen Airport
5.0 of 5 Hotel   |   Ellehammersvej 20, Kastrup 2770, Denmark   |  
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Ranked #1 of 5 Hotels in Kastrup
1 review
“One of the better hotels overall”
5 of 5 stars Reviewed February 19, 2014

Really comfortable rooms, quiet and airy and well appointed. The Spa was also a pleasant experience. The food in the restaurant was absolutely ok, but not more (special thanks to Mr. Mathieu Dessoy who did all he could to enhance our dinner experience). All staff was friendly and accomodating, and made our stay a pleasant one.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,663 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bruges, Belgium
Top Contributor
93 reviews 93 reviews
73 hotel reviews
Reviews in 67 cities Reviews in 67 cities
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 13, 2014

When you book Hilton, you expect quality. I did get quality : direct connection from the airport (you do not have to go out), very efficient check-in, nice room, excellent sleep, excellent breakfast (very spacious breakfast lounge), efficient check-out. Just a pity that there was an unpleasant smell in the bathroom ; that shouldn't be !

  • Stayed February 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zagreb, Croatia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 13, 2014

excellent hotel, excellent service, very kind staff, delicious food, I would always recommend it either for business purpose, couples, friends or family. Good location, only 12 minutes from the centre by metro.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HUNGARY
Top Contributor
67 reviews 67 reviews
64 hotel reviews
Reviews in 37 cities Reviews in 37 cities
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed February 10, 2014

I stayed for one night on a business trip. I will state from the outset that this is an excellent business hotel in terms of service/amenities. However, I always have a bad impression of any business hotel charging for WIFI (especially ones charging 250+ euro for a room!). For me, this is just a terrible way to treat guests in a business hotel. In summary:

Positives
1) Welcome check-in, fast and without issue. In fairness to the hotel, when I complained about the proposed WIFI charge, they gave me a free pass for the evening.
2) Room was large, clean and with everything you need/expect. Absolutely no issues.
3) Shower large with plenty of hot water with good strength. Again no issues.
4) Excellent breakfast. Plenty of choices and excellent service levels.
5) Gym, while small, did have modern equipment and was empty when I used it in the evening.
6) Location. It is within the airport complex. You don't even need to step outside to get there.

Negatives
1) Charging for WIFI in a business hotel in just wrong in my opinion.
2) Spa (while inside the hotel) is run by another company. So if you want a sauna, you have to purchase a pass to the spa. Not really guest friendly.
3) Gym very small for such a large hotel. It was empty when I used it, but seemed very small.

There is no doubt that this hotel is an excellent business hotel. I would recommend using it so long as you're comfortable with their charging policies.

  • Stayed January 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Top Contributor
88 reviews 88 reviews
64 hotel reviews
Reviews in 48 cities Reviews in 48 cities
243 helpful votes 243 helpful votes
5 of 5 stars Reviewed February 10, 2014

We stayed here for one night prior to an early flight. We did not expect much as my experience with service and value at danish hotels is that they are overpriced and lacking basic service, but wow this was different.

We stayed in 2 executive connecting rooms and they were very nice and very well kept. The overall service level of all we came in contact with was outstanding and the lounge was a big surprise:

Full bar and lots of different small servings. On that night there were risotto, beef stew, chicken mousse, different cheeses, snacks and cakes and everything was so delicious in both taste and presentation. Furthermore the staff was wonderful. A young girl - I think she was called Annette was among the most service minded we have ever met and she made sure that everybody was happy and taken well care of.

We already left at 4 am, but a small buffet was set up in the lobby area for the early travellers. Very inpressive.

We have already decided to book rooms for our summervacation departure - as this took a lot of stress out of getting ready to get to the airport.

  • Stayed February 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mosvow
Top Contributor
50 reviews 50 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 9, 2014

I had a short trip to DK for some business meeting and were arriving late. Thus the fact that you can walk out of the airport and go to your room at this hotel in less thatn 5 min. is really of value.
Nice rooms and fine breakfast.

The price when I was their was on the high end - I later understood that it was fashion week

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tauranga, Bay of Plenty, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 4, 2014

I've stayed multiple times in the past twelve months. Service is excellent, rooms are well set up for the business user being modern, well equiped and perfectly serviced. Covered walk to the airport.This is what every Hilton should aspire to be.

  • Stayed January 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Copenhagen Airport

Address: Ellehammersvej 20, Kastrup 2770, Denmark
Phone Number:
Location: Denmark > Zealand > Copenhagen Region > Taarnby Municipality > Kastrup
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Kastrup
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Copenhagen Airport 5*
Number of rooms: 382
Official Description (provided by the hotel):
Winner of the ‘Best Business Hotel in Denmark 2013’ by Business Destinations for the fifth consecutive year, the Hilton Copenhagen Airport Hotel is located next to Copenhagen Airport, a two-minute walk from Terminal 3 arrival hall via a covered walkway. This modern Copenhagen hotel, renowned for impeccable service and awarded the Green Key Certificate for Environmental Awareness, is 12 minutes from the city center by train and Metro services. Visit attractions such as Tivoli Gardens, Nyhavn, the Little Mermaid statue, and the National Aquarium - The Blue Planet - located walking distance from the hotel. The hotel is also easily accessible to Copenhagen Cruise Port, just 25 minutes away, and the Congress Centre, ten minutes away. ... more   less 
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Also Known As:
Hilton Copenhagen Airport Hotel Kastrup
Hilton Copenhagen Airport Denmark - Kastrup

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