As an American who has traveled a fair amount around the world, I find it somewhat difficult to give this hotel a review that everyone in the world would find satisfying. Americans, for example, would consider this hotel to be "bare bones" while I would expect that most Skandinavians would consider the hotel to be adequate. I am writing this review as an American to advise other Americans about what they can expect to find there.
My company uses the Hotel Dan often due to its close proximity to the Copenhagen airport. The traveler can literally walk to the hotel in less than fifteen minutes. The hotel runs a shuttle service to and from the airport in the morning and in the evenings, so if your flight arrives after 10:30 am or before 5:30 pm, you will either have to pay a taxi or walk to the hotel.
The rooms are quite small by American standards, as are the bathrooms. Soap is dispensed via a wall mounted dispenser by the sink and in the shower. The dispenser in my shower didn't work. I commented on it daily to the maids during my four nights there and never ended up being able to access the soap while in the shower. The European style shower allows the water to basically flood the bathroom and drain into an open floor drain under the sink. The tile is slick, so you need to take great care when getting out of the shower. Do not expect to have washcloths- single room occupancy basically gets you two medium sized towels.
There is also no temperature control in the room. The room temperature is what it is. Your only option is to open a window if it is too hot or ask for another blanket if you are cold. There is a restaurant in the hotel. Breakfast and lunches are available buffet style, and the food is good. The breads are home-made and are incredible.
The bar is located just off the entry area next to the front desk. The bar closes early on week nights- usually around 10:00 pm. The "jewel" of the hotel is the fitness center. It is located in the basement of the hotel and is available around 6:00 am although one morning when I went to use it, the manager didn't get it opened up until 6:15. There are a large number of spa quality machines, stationary bikes, treadmills, and even free weights available. The conference rooms are large, and attendees have a number of ammenities available to them during the meetings. The only down side was the inability to regulate the temperature in the conference room.
The staff at the front desk are extremely courteous and professional. All of the ones that I encountered were multi-lingual and accomplished in English as well as other languages. The hotel is located near a couple of small convenience type markets as well as Italian and Chinese restaurants, which are both good.
My biggest disappointment with my last stay was on the morning when I went to check out. Someone had evidently billed a dinner and drink at the bar to my hotel room. When I explained to the desk clerk that I had not even been in the hotel when the charges were made, she quickly removed them from my bill and apologized for the inconvenience. Two weeks later, a new charge showed up on my credit card for the meal and drink. I ended up having to dispute the charge through my credit card company in order to have it removed.
- Official Description (provided by the hotel):
- At Quality Airport Hotel Dan you feel the international atmosphere as soon as you enter. The hotel is located in quiet surroundings in Kastrup. The nearby Metro, and the highway E20 gives easy and convenient access to the airport, Orestad, southern Sweden, the beautiful Amager beach and of course central Copenhagen with its many sights and attractions. As one of the only hotels in Copenhagen we offer free shuttle service between Copenhagen Airport and the hotel.Operating hours: Monday - Sunday: 06:00-09:45 & 18:00-21:45 ... more less
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- Also Known As:
- Quality Hotel Copenhagen
- Quality Inn Copenhagen
- Quality Hotel Airport Dan Copenhagen, Denmark - Kastrup