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“Motel with all you need” 3 of 5 stars
Review of Comfort Inn Augusta Westside

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Comfort Inn Augusta Westside
3.5 of 5 Hotel   |   3 Loudon Road, Port Augusta, South Australia 5700, Australia   |  
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Ranked #5 of 9 Hotels in Port Augusta
Sydney, Australia
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
“Motel with all you need”
3 of 5 stars Reviewed December 13, 2012

Just outside of town, the room was spacious with everything would you need. It's dated (feel like you've tim etravlled back to the 70's) & the fittings are in need of work. It was a very hot day/ night (42 degrees) so i ended up with a lot more ants in the room + bathroom than what i would have liked.
The service was excellent, the brekkie was good value. I'd be happy to stay for a night or 2 again.

Room Tip: Room 10 & 11 get direct sunlight, so avoid if tryign to sleep in past sunrise.
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine M, Owner at Comfort Inn Augusta Westside, responded to this review, February 3, 2014
G'Day,
thank you for taking the time to review our motel.
As you rightly pointed out the existing motel was getting dated, so we are going through a refurbishment process which when completed will bring the normal rooms nearly to the same standard as our new Eco Suites. Brekkie's are still fantastic have a look at our Facebook page 'Comfort Inn & Suites Augusta Westside' for our current offerings.
Once again thank you.
Safe Travels
Aaron (Owner)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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42 reviews from our community

Traveler rating
    8
    19
    14
    1
    0
See reviews for
11
12
3
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Chippenham, United Kingdom
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 18, 2012

Only spent one night here. Arrived early but the room was ready for us to check-in. The room was very comfortable, quite spacious and well equipped with fridge, kettle, toaster and microwave. The reception staff were pleasant and helpful. The pool area was pleasant for a picnic lunch. The pool itself was good though rather cold in mid-October but refreshing. Close to local amenities. Quiet, restful nights sleep , just what was needed before the long drive to Coober Pedy.

  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine M, Owner at Comfort Inn Augusta Westside, responded to this review, February 3, 2014
G'Day,
Thank you for taking time to review our motel.
yes normal check in time is normally after lunch, but where we can guests are more than welcome to check in earlier. I'm proud that our staff are pleasant & helpful, it gets commented on a lot. Its probly because we are a small local motel allowing us to be flexible with guests & staff alike.
We are currently going through a refurbishment that will see all rooms & outside areas upgraded.
Once again thank you.
Safe Travels
Aaron (Owner)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas
Top Contributor
50 reviews 50 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 9, 2012

Friendly, efficient, clean, neat and comfortable enough. Bath fittings a little tired, but at the price for a 'highway-stop' it is a sound Motel. I would stay again when driving through Port Augusta S.A.. The Rating is 'very-good' as it lives up to its promise as a night stop. It is not a 4 star, but it is a reasonable place for an overnight stop.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine M, Owner at Comfort Inn Augusta Westside, responded to this review, February 3, 2014
G'Day,
Thank you for taking the time to review our motel.
Glad to see you enjoyed your stay. We are currently going through a refurbishment process upgrading the original motel rooms.
For a true 4 star experience next time you really should try the new Eco Suites they are brilliant as you would expect from Port Augusta's newest rooms.
once again thank you
Safe travels
Aaron (Owner)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Top Contributor
206 reviews 206 reviews
48 hotel reviews
Reviews in 74 cities Reviews in 74 cities
88 helpful votes 88 helpful votes
4 of 5 stars Reviewed September 26, 2012

This place is quiet, comfortable, easy access to the main town and friendly staff.

Yes the rooms are dated and do not have plazma TV's so dont expect a 5 star experience.

It was cheep and gave me a change to rest after a long drive so it suited me perfectly.

I would stay here again when in Port Augusta, I do prefer Oasis and yes this costs more (not sure if it is worth more)

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine M, Owner at Comfort Inn Augusta Westside, responded to this review, February 3, 2014
G'Day,
Thank you for taking the time to review our property. We have only just started replying to reviews.
I am particularly proud of the feedback for our reception staff both for their friendliness & knowledge.
Since you reviewed the property we have been going through a renovation process & all TV's are now large digital or Plasma's.
For not much more in price will find our Eco Suites will impress they are Port Augusta's newest luxury rooms.
We look forward to your next stay.
Safe Travels
Aaron (Owner)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Adelaide, Australia
Top Contributor
121 reviews 121 reviews
44 hotel reviews
Reviews in 65 cities Reviews in 65 cities
109 helpful votes 109 helpful votes
3 of 5 stars Reviewed August 25, 2012

We spent four nights here, enjoying a generous sized room with Queen sized bed, a clean unit with a quiet built in new fridge and bonus...a microwave! This I considered was a very big plus, as we were able to buy meals from the nearby Foodland and heat them up, helping keep costs down. It is a 3 star motel like many chain motels so the furnishings were basic but since we wanted a place to sleep at the end of the day, so it ticked all the boxes. The location is well away from the main road so there was no traffic noise and it was a short walk down to the boat launching ramp which was convenient for the boat trip to the Upper Spenser Gulf which is also run by the motel owner. There is a guest laundry on the premises. There are also two hotels offering lunch and dinner within walking distance. The reception staff were friendly and helpful.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine M, Owner at Comfort Inn Augusta Westside, responded to this review, February 3, 2014
G'Day,
Thank you for taking the time to review our property & glad to see you enjoyed your stay.
We are currently going through a renovation process that will bring all rooms up to nearly the same standard as our fabulous Eco Suites. I was brought up in the motel & personally have enjoyed its fantastic location. As always our reception staff get a rave review.
once again thank you.
Safe Travels
Cheers
Aaron (Owner)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 21, 2012

This motel was booked months in advance for a recent fundraising drive, and Chelsee was simply great with all her help. The room was very well appointed and clean, and the motel is very well located across from the water.

I would highly recommend a stay here when in Port Augusta.

  • Stayed July 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine M, Owner at Comfort Inn Augusta Westside, responded to this review, February 3, 2014
G'Day,
Thank you for taking the time to review our property & glad to hear you enjoyed your stay.
Chelsee certainly is great in the front office.
we look forward to seeing you in the future.
Safe Travels Aaron (Owner)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Top Contributor
71 reviews 71 reviews
39 hotel reviews
Reviews in 36 cities Reviews in 36 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 19, 2012

We stayed in the motel section for the 1 night , the rooms are more than adequate although a little dated , parking wright at your door , nice pool , fair price and pleasant staff , really good food at Ians pub , just down the street from the motel , yes i would stay here agian .

  • Stayed April 2012, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christine M, Owner at Comfort Inn Augusta Westside, responded to this review, February 3, 2014
We stayed in the motel section for the 1 night , the rooms are more than adequate although a little dated , parking wright at your door , nice pool , fair price and pleasant staff , really good food at Ians pub , just down the street from the motel , yes i would stay here agian .
G'Day,
Thank you for taking the time to provide feedback & glad to hear you enjoyed your stay.
The motel is currently going through a renovation process & again delighted to hear about the staff.
Ian's Pub has built a fantastic dining room & continues to do fantastic meals.
once again thank you.
Safe Travels
Aaron (Owner)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Augusta Westside

Address: 3 Loudon Road, Port Augusta, South Australia 5700, Australia
Phone Number:
Location: Australia > South Australia > Port Augusta
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #5 of 9 Hotels in Port Augusta
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Inn Augusta Westside 3.5*
Number of rooms: 20
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