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“Heaven in Hervey Bay” 5 of 5 stars
Review of Grand Mercure Allegra Hervey Bay

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Grand Mercure Allegra Hervey Bay
5.0 of 5 Condominium   |   468 The Esplanade, Hervey Bay, Queensland 4655, Australia   |  
Hotel amenities
Dublin, Ireland
Top Contributor
88 reviews 88 reviews
71 hotel reviews
Reviews in 61 cities Reviews in 61 cities
100 helpful votes 100 helpful votes
“Heaven in Hervey Bay”
5 of 5 stars Reviewed December 3, 2007

I stayed here for 3 night at the end of November 2007, a few weeks after the hotel opened. Overall my experience was fantastic and I would highly recommend.

I paid UAD$210 per night for a one bedroom superior apartment with private sun terrace area and private Jacuzzi spa, which I booked directly with the property – which was a bit cheaper than via the website. It is far from being the cheapest property in Hervey bay, but the quality is worth it.

The apartment was very large and very well equipped. The kitchen was full size and had: Oven, 4 ring electric hob, microwave, kettle, 6 place settings and a variety of cooking pots, etc. The living room area was large and had a dining table, sofa and 2 chairs, flat screen TV and DVD. The guest bathroom (near door) had shower, sink, toilet and washing machine / dryer, ironing board and iron. The main bedroom was large, with flat screen TV, walkin in closet, very large bathroom with Jacuzzi bath, his & hers sinks and large shower. Finally the ‘superior apartments’ have a private sun terrace area with sun loungers, table /chairs and a private Jacuzzi spa (which can seat 4 people). The terrace is access from both main bedroom and living room. There is a large underground car park, which a designated space per apartment, which is accessed via a key fob. There is a nice swimming pool at the rear and access to the beach (across the road) via a private exit (key fob again). Some of the ground floor apartments have private access to the swimming pool directly from there sun terraces into the water – a nice touch. The property opened October/November 2007, so all the rooms are new and all fittings in perfect condition.

Whilst this property is part of the Accor (Mercure) group, it is nothing like any Accor brand hotel I have ever stayed in. The apartment complex appears to be about 30% hotel and 70% private apartments (maybe timeshare). At the time of my visit some apartments were still for sale. There is a restaurant area, which was not (yet) completed. There is no bar (possibly it will be in the restaurant area when they have finished building it). The reception is open only during business hours Mon-Fri, for a few on Saturday and only 2 hours on a Sunday morning. Checkout is 10am which I think is very early. The full room charge must be paid on arrival – but I understand that is the norm for Hervey Bay. There are no porters / concierge, etc. The property appears to be run by a couple (Michael & Wendy) who I think are owner / managers. They were both friendly and helpful, and provided advice on tourist things to do and also booked a day trip to Fraser Island – a great place to visit.

  • Liked — The comfort of the room and the private spa
  • Disliked — Lack of dining & bar facilities
  • Stayed November 2007, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Additional Information about Grand Mercure Allegra Hervey Bay

Address: 468 The Esplanade, Hervey Bay, Queensland 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Beach Fitness Center with Gym / Workout Room Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 50 Specialty Lodging in Hervey Bay
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Grand Mercure Allegra Hervey Bay 5*
Number of rooms: 49
Official Description (provided by the hotel):
Just 3.5 hours drive from Brisbane, Grand Mercure Apartments Allegra Hervey Bay is the ultimate paradise escape. Situated on beautiful Shelly Beach, Grand Mercure Apartments Allegra Hervey Bay is your gateway to Queensland’s World Heritage listed Fraser Island and where humpback whales holiday not just swim past. Offering luxury apartment accommodation on the Esplanade overlooking the magnificent beachfront, the 49 apartment hotel features tropical gardens, lagoon pool, gym and sauna and is just a stroll from boutique shopping, cafes and restaurants. ... more   less 
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Also Known As:
Grand Mercure Allegra Hervey Bay Fraser Coast

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