At check in we were told the lift wasn't working and we would have to carry our bags up the fire escape steps. We were on level 5, and were not offered any assistance. We ended up helping other people with their bags as well. Our room had a lovely view over the boat harbour but it was a bit run down. The kitchen light didn't work, the bedroom light kept coming on for no reason, and the lamp in the lounge was all bent out of shape. We discovered on the second day that there was no room service. We hadn't been told that previously, so we had to hunt around for toilet paper, as there wasn't much left for us to last three days!! We were disappointed with our stay, especially as we have stayed there previously, and it was lovely then.
- Official Description (provided by the hotel):
- Located three and half hours north of Brisbane or just five minutes from the Fraser Coast airport, Mantra Hervey Bay offers a variety of resort accommodation perfect for your Fraser Coast holiday. Featuring 152 hotel rooms and one, two, and three bedroom apartments, our Hervey Bay resort features comfortable interiors and private balconies each with a view over Urangan Marina. Mantra Hervey Bay, Fraser Coast is the region’s only absolute marina front accommodation, offering direct access to the Great Sandy Strait as well as being one of the best places in Australia for whale watching. Hervey Bay whale watching tours depart directly outside the resort from Urangan Marina and take guests on the experience of a lifetime watching these majestic creatures migrate north. Onsite, there are a variety of facilities at our Hervey Bay hotel which ensure a memorable and relaxed holiday including an outdoor heated pool and sauna. Just moments from the resort guests will find The Esplanade, the dining strip of Hervey Bay where there are a range of restaurants, bars and bistros offering everything from casual cafe style meals to fine dining cuisine. ... more less
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- Also Known As:
- Mantra Hervey Bay Hotel Hervey Bay
- Mantra Hotel Hervey Bay
- Hervey Bay Mantra Hotel
- Mantra Hervey Bay Fraser Coast