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“average” 3 of 5 stars
Review of Comfort Inn Fraser Gateway

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Comfort Inn Fraser Gateway
3.5 of 5 Hotel   |   68 Main Street, Hervey Bay, Queensland 4655, Australia   |  
Hotel amenities
Ranked #19 of 23 Hotels in Hervey Bay
Caloundra, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“average”
3 of 5 stars Reviewed July 21, 2012

Have stayed at the Fraser Gateway a few times over the years. It keeps changing owners/managers over the years and the service has always been pretty average. The recent closing of the restaurant tips the balance of not staying there again. It's clean enough but that;s about it.

Stayed July 2012, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frasergateway, Manager at Comfort Inn Fraser Gateway, responded to this review, July 26, 2012
Please accept our apologies for the Restaurant (Room Service) being closed on the night you stayed due to unforeseen circumstances beyond our control. We would hope that on your next visit to Hervey Bay you may re-consider staying at the Comfort Inn Fraser Gateway.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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17 reviews from our community

Traveler rating
    4
    9
    3
    0
    1
See reviews for
3
9
2
1
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Gold Coast
Top Contributor
53 reviews 53 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed June 11, 2012

Hervey Bay is a sleepy sea side town populated mostly with retirees and pensioners. This motel caters for that demographic along with business travellers. Management are friendly enough and provided early check in at 10:30am (with some reluctance.) The bulky key is somewhat annoying and be prepared to be outright rejected when asking to leave at reception. The lady said "I don't want to take such a responsibility!" Isn't that your job?

The room smelt like an orange farm and was the Cleanest EVER I have experienced in my many years of travel. The restaurant has been closed for some 2 years so don't expect a meal. Room service is offered however for a decent price. Every takeaway known to man kind can be found just up the street to the right. $90 a night is well worth the price. NOTE: If you are a qantas frequent flyer and book on qantas.com you will be rewarded with the rate LESS qantas 15% commission. Overall, a great little motel in the middle of town.

  • Stayed June 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin, Germany
Top Contributor
50 reviews 50 reviews
30 hotel reviews
Reviews in 34 cities Reviews in 34 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed May 20, 2012

We booked a room with this motel only one day in advance to escape a horrible hostel we were staying at in Rainbow Beach and found it to be a great choice. We were so happy to get a nice, spacious, clean and reasonably priced room. The decor is a bit outdated but we didn't attach any importance to that since everything else from the friendly welcome to the convenient location (close to several shopping and dinner options) was perfect for us.

  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Guildford, England, United Kingdom
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 17 cities Reviews in 17 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed May 1, 2012

Of all the mid-range hotels, motels and apartments in which we stayed during our six weeks in Austrlalia, this was the cheapest. Since it offered spacious and clean US-style, en suite motel-room accommodation, with large beds, a dining table and chairs, refrigerator and tea and coffee making, this meant that it was very good value for money. It also has a small pool and an easy to use laundry. It is located on a quiet road close to the amenities of the north end of Hervey Bay - a large Coles supermarket 50 yards down the road , the Pialba shopping and fast food mall 150 yards in the other direction and the north end of the long sandy Hervey Bay beach 15 minutes walk away - and all the tours to Fraser Island etc. will pick up from the motel. It is also the most accessible motel if you are arriving in Hervey Bay (as we did) by Greyhound bus, which stops at the Pialba shopping mall. The couple who run the motel are friendly, helpful and efficient and rather pleased to meet anyone who isn't a travelling salesperson. Additionally, at sunset, you can watch (and hear!) the rosellas massing on a nearby tree and the fruit bats flying in formation overhead to only they know where.

  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wellington, New Zealand
Top Contributor
69 reviews 69 reviews
58 hotel reviews
Reviews in 52 cities Reviews in 52 cities
152 helpful votes 152 helpful votes
4 of 5 stars Reviewed April 5, 2007

We had a couple of nights here at the beginning of December 2006 and the managers of the motel were very efficient and friendly.

The motel room was quite spacious and more than adequate for us. It was very clean, especially the linen and towels and the aircon was good.

We didn't sleep too well though because the sun beating down outside made the roof swell and contract early in the morning and early evening, so it made an horrendous creaking sound!!

  • Liked — Cleanliness
  • Disliked — Creaking roof
  • Stayed December 2006, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 29, 2006

This was a nice little place all rooms are on ground level, clean and tidy and the service was nice and friendly but it is a long way from the rest of the tourist world. We were only there for a few days and the tours we booked picked us up from right out side and dropped us back there too. Also the airport coach did the same thing too. So if you have a car or are just planning a few trips then this place will be just fine. If you want to be in the middle of the strip then try somewhere else.

  • Liked — the friendliest reception staff ever!
  • Stayed October 2006, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Fraser Gateway

Address: 68 Main Street, Hervey Bay, Queensland 4655, Australia
Location: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 23 Hotels in Hervey Bay
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Comfort Inn Fraser Gateway 3.5*
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Also Known As:
Comfort Inn Hervey Bay
Hervey Bay Comfort Inn
Comfort Inn Fraser Gateway Hervey Bay, Fraser Coast

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