Myself and my wife stayed in a 2 bedroom apartment for one night and were extremely surprised and disappointed with what we found. Filthy carpets, mouldy walls, ants crawling all over the air conditioning units, and worst of all, badly stained bed clothes.
These are problems we would not expect from a 4 star luxury apartment as is advertised outside the resort. The rooms are very dated, with old furniture and in need of refurbishment.
The positives are that the space was very good, with all of the appliances you would expect in a good sized apartment. The staff were also very friendly and good to deal with.
Despite the positives, we definitely would not consider returning.
- Official Description (provided by the hotel):
- At Riviera Resort you can discover the pleasure of staying at one of Hervey Bay's most beautiful water front accommodation complexes. Riviera boasts 1, 2 and 3 bedroom apartments and an excellent range of amenities for the discerning holiday maker of all age groups... Entrance to the beach is opposite the Resort...Just a few steps through the delightful nature strip where there are many native plants regenerating. The beautiful, safe sandy beach of Hervey Bay is a continuous 14k in length. For the more athletic guests, there is a cycle track and footpath along the length of the Bay. Our delightful heated tropical pool is huge with a safe 'beach' end for small children and you can relax in the spa or adjoining sauna, or rustle up a barbecue at the facilities adjacent to the pool. ... more less
- Reservation Options:
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- Also Known As:
- Riviera Resort Hervey Bay, Fraser Coast