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“Beautiful Facility.” 5 of 5 stars
Review of Akama Resort

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Akama Resort
5.0 of 5 Resort   |   625 Esplanade | Urangan, Hervey Bay, Queensland 4655, Australia   |  
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Ranked #1 of 23 Hotels in Hervey Bay
Toledo, Ohio
Top Contributor
54 reviews 54 reviews
53 hotel reviews
Reviews in 49 cities Reviews in 49 cities
35 helpful votes 35 helpful votes
“Beautiful Facility.”
5 of 5 stars Reviewed December 7, 2013 via mobile

A colleague and I stayed here for five nights while on business in Hervey Bay. This is a truly beautiful facility. Upon check in we were greeted by Regina who was very welcoming and happily answered all the questions we had about Hervey Bay. Our two bedroom apartment was excellent. One room had a king size bed and the other two single beds. Each had its own bathroom/shower. The living area was spacious, clean, and modern. The kitchen was equipped with all the standard amenities such as dishwasher, microwave etc. We had a very spacious balcony. The apartment also had a washer and dryer. On the downside there was a charge for wifi. There was also a charge if you wanted your room made-up each day - not what I am used to but I had no problem with it. The complex is located about a five minute walk from the marina that has a number of dining and drinking options. Hervey Bay is an elongated community that stretches along the coast. As such there is no real town center (at least as far as I could make out). If I were to return to the area I would definitely consider renting a car.

Stayed November 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akama, General Manager at Akama Resort, responded to this review, December 8, 2013
Hi GeogProfOH
Thank you so much for the great review. It was a pleasure to welcome you both to Akama for your recent business trip to Hervey Bay.
As you have mentioned, ‘self catering’ properties in this region do not offer daily servicing however, we do offer complimentary servicing for longer stays.
You are correct, Hervey Bay is a larger area than most visitors expect however, we are situated only a few minutes from dining, shopping and clubs and it was a pleasure to refer you to the many options that are all within easy walking distance.
Not sure if you will have the chance to visit this part of the world again but if you do, we would love to welcome you back to Akama.
Kind regards,
Chris, Henriette and Regina
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359 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
sydney, Australia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 7, 2013

We stayed in 2 bedroom apartment at Akama for a week in early December. The service received from the moment of check-in was impeciable! Lovely pool and BBQ facilities (they supply oil, foil, condiments etc.). The car parking at Akama is easy and secure, an absolute breeze.

The full kitchen in the apartment is packed with modern appliances and although other reviews mention having to pay for extra dishwashing powder, it's only $1 for 2 washes and we only bought one extra satchel for a week stay. If you ask me... its very resonable and I love letting the machine do all the work! The ducted A/C worked very well in the apartment, the full laundry was great! The room was overall very clean, modern and spacious.

The friendly hosts at Akarma are very happy to help you find your way around Hervey Bay and have great area knowledge.

Just a quick tip..I would recommend hiring a car while in Hervey Bay as the majority of the beaches and restaurants are not really in walking distance... (but if you are really keen it could be achieved). The drive from Akama to plenty of amazing restaurants and shops, is incredidably easy and only 5-10 minutes at most.

In a nutshell, the incrediable apartment compounded with the friendly hosts and the relaxing Hervey Bay location, make a stay at the Amazing Akama a must.

Room Tip: Higher floors offer a better sea view.
See more room tips
  • Stayed December 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akama, General Manager at Akama Resort, responded to this review, December 8, 2013
Hello MotelCRITIC
Thank you for the excellent review.
You were obviously enjoying your time with us and it was great to see you out and about exploring the Fraser Coast. Very pleased to read that you appreciated the little extras we provide at the ‘barbie’ and the pool is always a popular spot with our guests.
Thank you also, for the sentiments you both expressed when you were departing – please come back and visit us again!
Kind regards,
Chris, Henriette and Regina
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Toronto, Canada
1 review
5 of 5 stars Reviewed November 30, 2013 via mobile

Stayed here for 2 nights mid-November and loved it. Good as new, ultra clean and staff super helpful. I highly recommend Akama as it was our favourite place during our Australian stay! Excellent fish market nearby. We do recommend renting a car in Hervey Bay as it is too far to walk anywhere.

Stayed November 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akama, General Manager at Akama Resort, responded to this review, December 2, 2013
Hi Debbra
You were awesome guests!!
Thanks for the great review. We are so fortunate to have a fresh seafood supplier just across the road – very popular with our guests.
We hope you have the opportunity to return to our part of the world in the future - we would love to welcome you back to Akama
Kind regards,
Chris, Henriette and Regina
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2013 via mobile

6 of us stayed in a 3 bedroom apartment back in august for a weekend away. From the Moment we walked in the room we were impressed. It was clean, spacious, modern and light. The kitchen had everything you needed to cook and store food. Lovely big dining table and also an outdoor table on a large balcony. The staff were helpful and friendly and parking was included in the prices. There was also plenty of street parking. It's near the marina, restaurants and woolworths is just 3-5 mins drive away.

The pool was lovely and warm (and big) and our kids spent hours swimming in it. Also the BBQ was brilliant and they supplied tools, oil, foil - pretty much everything you needed!

Our only negatives were - the air conditioning units were extremely loud outside 1 of the bedrooms. Our kids got woken by them several times as our neighbours above kept theirs going all night. There is a charge to change the bedding configuration. And like all apartments (this one really annoys me) they give you minimal dishwasher powder/ laundry powder and want to charge you ridiculous amounts for extra. (With 6 of us we were running the dishwasher twice a day) .

Overall we would definitely stay at Akama resort again, we were very impressed.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akama, General Manager at Akama Resort, responded to this review, November 26, 2013
Hello Neats777
Thanks for taking the time to post a review.
We love to hear that our guests appreciate all the little extras that we provide and it’s great to see families having a bbq with the children happily playing in the heated pool – especially in the winter months.
Disappointed to hear that you were disturbed by the air-conditioning in the nearby apartment – we were not aware that this caused a problem and would have followed it up if we had been told at the time. We apologise for any inconvenience this caused. As a means of explanation - we are a ‘self catering’ property however, upon your arrival, we do provide dishwashing and laundry powder at no charge and have both these items also available at reception for $1 - $2 per packet. We make every effort to keep these items reasonably priced.
It would be our pleasure to welcome you back to Akama in the future.
Thank you again for the review.
Kind regards,
Chris, Henriette and Regina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 24, 2013

The Akama apartment we stayed in was absolutely fantastic. The apartment itself was huge with plenty of living space and a great comfortable bed. The balcony was beautiful and the room itself also had floor to ceiling windows looking out across the bay and pool which was lovely.
The kitchen was really well equipped with everything you could possibly need from dishwasher to toastie / pannini maker although a few condiments like salt and pepper would have been really useful! We used the washing machine and dryer which had really easy instructions to follow and hired a DVD one night from reception who had a great collection. During one day we hired a bike which the hotel organised for us and saw the whole of Hervey Bay which was really beautiful. There is a great shopping centre nearby which was a 5 minute bike ride or approx. 25 minute walk. The marina is a very short walk nearby with several restaurants and bars which were a lovely selection.
Reception staff were so helpful and friendly and the heated pool and jacuzzi were lovely.
Would recommend this hotel very highly.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akama, General Manager at Akama Resort, responded to this review, November 26, 2013
Hi beckyn81
Thanks so much for the very kind review. It is always a pleasure to hear that our guests find our apartments so well appointed and comfortable – we really aim to make your stay as relaxing as possible.
The pushbike ride along our beautiful Esplanade is very popular and a great way to see exactly what Hervey Bay has to offer.
We hope you have the opportunity to visit us again in the future.
Kind regards,
Chris, Henriette and Regina
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Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 21, 2013

Fantastic luxury apartment . As working was only able to stay one night but can't wait to go back for longer.Very friendly staff which makes all the difference. Next time will go for longer and go whale watching! Also penthouse looks worth looking at. Teenage twins also loved it and the pool.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akama, General Manager at Akama Resort, responded to this review, November 22, 2013
Hi Alison29307
We wish you could have stayed longer too!
We look forward to welcoming you back next year during Whale Watching season ( late July – early November) Definitely consider the Penthouse – the views are amazing.
Thank you for the great review.
Kind regards,
Chris, Henriette and Regina
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adelaide
Top Contributor
76 reviews 76 reviews
63 hotel reviews
Reviews in 46 cities Reviews in 46 cities
69 helpful votes 69 helpful votes
3 of 5 stars Reviewed November 15, 2013

I spent hours studying tripadvisor reports on this location. Then on arriving checked other possible alternatives without success.

To summarise, Hervey Bay lacks wow accommodation!

We had the penthouse on level 6 and if we had been young would probably have appreciated the open planning to a large balcony overlooking the ocean to Fraser island. Unfortunately it also overlooks a scruffy caravan park and a busy road and roundabout.

This was fixed by shutting the glass doors and thankfully reducing road noise considerably. It also reduced the apartment area by a third.

The apartment was fine, the kitchen well stocked, but waking at 4.30am each day because no blockout blinds were fitted had us old folks stuffed by mid afternoon.

Our search for a quiet luxury apartment in Hervey Bay will continue

Room Tip: For families it will be an enjoyable stay
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  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Akama, General Manager at Akama Resort, responded to this review, November 17, 2013
Hello Archer66
Thank you for taking the time to post a review.
Just to clarify, we do have blockout blinds on all windows however, with the sun rising so early in our part of the world there is little we can do about the sunlight.
It was a pleasure to welcome you to Akama on the occasion of your 70th birthday and we were pleased to see you enjoying some of the lovely dining options in the region.
Kind regards,
Chris, Henriette and Regina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Akama Resort

Address: 625 Esplanade | Urangan, Hervey Bay, Queensland 4655, Australia
Phone Number:
Location: Australia > Queensland > Fraser Coast > Hervey Bay
Amenities:
Beach Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Hervey Bay
#1 Luxury Hotel in Hervey Bay
#1 Family Hotel in Hervey Bay
#1 Top resorts Hotel in Hervey Bay
#1 Romantic Hotel in Hervey Bay
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Akama Resort 5*
Number of rooms: 23
Official Description (provided by the hotel):
Akama offers a dress circle location for anyone wanting to experience the very best of Hervey Bay and Fraser Island. Akama Resort is right across the road from Hervey Bay Marina - clubs, shopping, restaurants and Whale Watching vessels.The apartments are luxuriously spacious with high ceilings and a flow through design to very generous balconies - push back the concertina doors and open your apartment up to the views and tropical breezes. ... more   less 
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Also Known As:
Akama Hotel Hervey Bay
Akama Resort Hervey Bay, Fraser Coast

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