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“Hot as Hades” 2 of 5 stars
Review of Executive Oasis Narrabri

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Executive Oasis Narrabri
41 - 45 Riverside Drive, Narrabri, New South Wales 2390, Australia   |  
Hotel amenities
Hope Island, Australia
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Hot as Hades”
2 of 5 stars Reviewed December 1, 2012

We stayed in apartment 2 for one night. We arrived around 5 pm on a day where the temperature had reached 46 C. so realized the place would be pretty hot. We thought it would be ok after a couple of hours though as it had reverse cycle air con. Unfortunately the apartment's system had as much power as a butterfly flapping it's wings and at 2 am it was still 30C the same temp as outside. Not only that but we had arrived on the day some poor creature died in either the wall space or roof and the smell was horrendous. I did phone the number provided to voice my displeasure so this review will come as no surprise. Yes the apartment is modern, well presented and quiet but in an area that often experiences scorching summer days a useless air con system cancels out all those benefits. Unless you want to sleep in a swish fancy furnace go somewhere cheaper with an old fashioned noisy but cold air blasting air con. I guess this is the problem with electronic check in places, there is no hands on service. If there had been perhaps someone would have noticed the air con was useless and the dead animal would have been removed.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gordon B, Owner at Executive Oasis Narrabri, responded to this review, January 9, 2013
Thank you for your review of our property and yes we had a problem with Apartment 2's Air-conditioning and bathroom floor waste on the night you stayed with us I must apologies for the inconvenience we must have caused you. All our apartments were full on the night you stayed with us so we could not move you to another property and we were not able to get an Air-conditioning technician to the property to look at the air-conditioning unit before you departed our apartments. Our previous client in Apartment 2 had been staying with us for about 3 months and left a couple of days before your arrival. We had not realised that the air-conditioner required a service as it had been running continuously during their stay. We have had the air-conditioning unit serviced since your stay and I can assure that it is now functioning properly. Trying to be environmentally friendly we would turn the air-conditioners off after each guests stay. Since you call on the evening of your stay we have changed our procedures to keep the air-conditioners running during summer to make sure the apartments are cool for each new client’s arrival.
We also identified the smell you mentioned as the second bathroom had not been used during the previous clients stay. As such the water normally held in the plumbing waste S trap under the bathroom floor had dried out and the foul smell was coming through the bathroom floor waste from the sewer system. We have changed our procedures in summer to make sure that all drains in the bathrooms are flushed with fresh water to keep them full and eliminate the problem you experienced.
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3 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
andynett
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 25, 2012

We stayed in Apartment Five for one night for $199. This townhouse was lovely and modern. It had very large bedrooms with a king size bed in the main and ensuite. The second bedroom had two king single beds and a separate large bathroom with a bath, shower and toilet. The linen was so clean and crisp and the beds were ultra comfortable. The living area, kitchen and dining were spacious and ample for a family of four. It was very clean. It was very quiet and peaceful, and less than five minutes drive to the shops. Highly recommended!

  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Executive Oasis Narrabri

Address: 41 - 45 Riverside Drive, Narrabri, New South Wales 2390, Australia
Location: Australia > New South Wales > Narrabri
Hotel Style:
Ranked #4 of 4 Specialty Lodging in Narrabri
Price Range (Based on Average Rates): $$
Number of rooms: 11
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