I had booked and PREPAID for a 2-bedroom unit through my agent 1 month prior to my arrival but when I arrived, the owner just gave me a key to 1-bedroom unit without saying anything. When I discovered it was not what I had booked and prepaid, I complained. The owner simply said she gave my room to someone else and this was only what she could offer and if I was not satisfied, I could cancelled and looked for another motel. With severe weather (strong wind and heavy rain) at 8 pm and children, it was not wise to move around, so I took that room. She gave me refund only when I mentioned that this 1-bedroom should be cheaper than 2-bedroom that I prepaid. Had I not asked, I wonder she would honestly give me my refund. However, apart from questioning of owner's intregity, the motel otherwise fairly meets up to standard.
- Also Known As:
- Charles Court Hotel
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