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“A life time experience ruined!!” 1 of 5 stars
Review of Skydive Ballistic Blondes Whangarei

Skydive Ballistic Blondes Whangarei
9 Gloyn Road, Whangarei, New Zealand
0800695867
Website
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Ranked #15 of 20 Attractions in Whangarei
Type: Amusement/ Theme Parks, Amusement Parks
Attraction details
Auckland Region, New Zealand
1 review
3 helpful votes 3 helpful votes
“A life time experience ruined!!”
1 of 5 stars Reviewed April 4, 2014

We bought a grab one deal, found it hard to book with an unhelpful receptionist, had many cancelled trips due to "bad weather", until our voucher expired were offered an extra month for an extra $50! A poorly run business which made a bucket list experience a real hassle which never eventuated. :( Very disapointed!

Visited March 2014
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, Owner at Skydive Ballistic Blondes Whangarei, responded to this review, April 5, 2014
Hi Michelle, first of all I am sorry that you feel your experience was ruined. Skydiving is a weather dependent activity and keeping our customers and instructors safe is our number one priority. The conditions on your grab one voucher clearly state this. It's unfortunate that the occasions where you yourself cancelled at short notice were days when the weather was perfect. I'm sorry that you feel our staff were unhelpful and we will endeavor to improve our customer service.
Thank you for taking the time to review us and we will take your comments on board.
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10 reviews from our community

Visitor rating
    8
    1
    0
    0
    1
Date | Rating
  • English first
  • Any
English first
Contributor
16 reviews 16 reviews
6 attraction reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Great skydive, good team but you get what you pay for”
4 of 5 stars Reviewed March 8, 2014

The good:
This was our first time skydiving so there were obviously some nerves. The team put us at ease straight away, explaining the process, giving us weather updates on the wind and cloud, etc. The tandem instructor was good, and having jumped over 10,000 times was well qualified for the job. The equipment seemed safe and safety instructions were clear.

The less good:
The business itself seems like a family run one, so a little rough around the edges. They have one four seater plane so can only do one tandem jumper at a time. As a couple this wasn't as fun. The office is a container on the edge of the airfield with limited facilities. The team seemed keen to get our experience over and done with, pretty much leaving for the end of the day as soon as we landed as the bad weather closed in. The photo package was expensive and although we got some 300+ photos at the end of the skydive, a significant number were of the instructor and not of us.

That's not to say it's not worth doing with Ballistic Blondes, just that you get what you pay for.

Visited March 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, Owner at Skydive Ballistic Blondes Whangarei, responded to this review, April 4, 2014
Hi Ollie

I am really pleased that the staff here at Skydive Ballistic Blondes put you at ease. I am sorry to hear that we are a 'little rough around the edges'. As you have already pointed out, we are a small family run operation and take pride in offering a more personalised customer experience.

You will be pleased to know, we have won the Accident Compensation Corporation Business excellence awards for our excellent safety record and procedures.

With our photos, we guarantee 50. I am pleased you received 300! We prefer to give you all the photos, then it can be your decision as to which ones you do not want.

Blue Skies

Kel
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Auckland Region, New Zealand
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Excellent!”
5 of 5 stars Reviewed January 11, 2014

We travelled from Auckland for this. Absolutely amazing experience that will be remembered for a very very long time! Highly recommended.

Visited January 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, Owner at Skydive Ballistic Blondes Whangarei, responded to this review, April 5, 2014
Thank you so much! Glad you enjoyed your experience and hope to see you in the sky again!
Blue Skies
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Auckland Region, New Zealand
1 review
“Best experience ever!”
5 of 5 stars Reviewed December 2, 2013

This is something you have to experience at least once in your life, and this is the place to do it. great fun place, great staff there - just the best group of people, amazing jumping location. If you have any doubt about this in your mind, dump it and just sign up.

Visited December 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, Owner at Skydive Ballistic Blondes Whangarei, responded to this review, April 5, 2014
Hi Mike, thanks for the great feedback. So glad you had a fantastic time and you are absolutely right, face your fears and leap from a plane!
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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“A must do!”
5 of 5 stars Reviewed October 18, 2013

One of the best things I have done in my life! Very exhilarating experience! Would happily go again :D

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelly C, Owner at Skydive Ballistic Blondes Whangarei, responded to this review, April 5, 2014
Hi Josh, thanks so much for your review. Skydiving is a great sport, so if you are keen to go for another, you should think about learning to skydive. Jumping solo is whole other experience!
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