The surprise was that the service from the owner was very friendly and helpful however the accommodation we stayed in was average to poor at best even for a cheaper motel.
Booked and stayed 1 night in a 2 bedroom unit with my family after reading in the Jason Motel book that the motel had had a full refurbishment in 2010. Well in our unit the only thing newish was the small kitchen and new tiling on the bathroom floor area. Everything else was worn, stained, dirty, old and dated or not going.
After arriving we found that none of the main room lights worked (bulbs were either blown or missing), only the bed rooms side lights , kitchen and toilet lights worked. The carpet was old, worn and stained. The couch sette was stained, smelt and sagged big time. The toliet floor was always wet from a leak, the shower abd basin very old and basic. The old wooden framed windows int he bedrooms did not close properly.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hi. Thanks for the reveiw - not much I can say apart from the room this guest stayed in happens to be one of three rooms that have yet to be re -carpeted. Light bulbs do blow and I am sorry my staff and I didn't discover this. I have a new home and have wooden framing - the point is although the Motel is a senior model it is water tight, I have found all windows open and close, again I am sorry this guest couldn't close the window. It is a shame this guest was dis-satisfied as I try my very best to give very good value for money - - I do take on board the customers points and will address them ASAP and when finances allow
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