We decided to have a weekend away and go see some friends we hadn't seen in a long time. We chose to stay here as our friends pretty much lived next door. Shortly after we booked, we found out that there was going to be a concert on at the hotel so we rang the hotel to ask if this was going to affect our stay.
Unfortunately the operator knew nothing about the concert and told us our room would be quiet, we think this was a call center and probably not the actual hotel itself. Subsequently the concert was very loud and interrupted some much needed sleep.
The following morning we had a great breakfast at the Nosh restaurant which is part of the hotel however, it would have been better if the staff weren't having a conversation with each other across the dining hall, a bit unprofessional, they should take a leaf out of the chefs book who had nothing but outstanding customer service and prepared brilliant food.
- Official Description (provided by the hotel):
- Modern, well appointed 4 star hotel in the hub of the CBD a few minutes walk from cafes, shops, theatres, the museum and convention centre. 85 Well appointed guest rooms with free unlimited Wifi, air-conditioning, iron & ironing board, fridge, tea / coffee making facilities. Free on-site parking. On-site restaurant and bars. Large functions & conference venue for up to 500 delegates & weddings for up to 300 people. ... more less
- Reservation Options:
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- Also Known As:
- Travelodge Palmerston North Hotel Palmerston North
- Novotel Palmerston North
- Palmerston North Novotel