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“Not good.” 2 of 5 stars
Review of Adamson's Riverside Accommodation

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Adamson's Riverside Accommodation
4.0 of 5 Motel   |   71 Bussell Highway, Margaret River, Western Australia 6285, Australia   |  
Hotel amenities
Ranked #9 of 10 Hotels in Margaret River
Alicante
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
“Not good.”
2 of 5 stars Reviewed February 3, 2013 via mobile

The review below says it all, but a little harsh, it was ok, just! No food whatsoever, not even breakfast, went next door where we were supposed to get breakfast and it was closed, sorry Bruce, we paid a lot of money staying there, and it was just not good enough. Nice location on the edge of town, only a few
mins walk to the centre. Tip, eat at Must restaurant in the town, fantastic steaks and Oysters, it is a MUST. Not a lot in the town itself, but good walks and tours of the wineries around.

Stayed January 2013, traveled as a couple
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120 reviews from our community

Traveler rating
    36
    51
    17
    9
    7
See reviews for
15
73
5
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Singapore, Singapore
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 3, 2013

The hotel is located within walking distance to the town centre. We checked into the hotel last minute about 8pm, and was relieved to find they had a room avaible for the night. Bruce was friendly and helpful, and made good recommendation about what to do and where to go within the town area. Price is reasonable and environment is quiet to my liking. The room is nicely renovated and well maintained. The stay really made my holiday pleasant with Nice people and nice accommodation.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Perth
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 20, 2013

During a recent trip to Margaret River I thought I would try out this accomodation as I had heard good things about it and the room pictures looked good on the website. What I didn't know was that a) the website pics are old and misleading to the current condition and overall 'feel' and b) the motel has recently been sold and this management are amateurish at best.

When we arrived our key was left out despite arriving during reception hours. We tried the door anyway because we needed pamphlets. The smell of smoke was overwhelming when we entered (it is advertised as a non smoking property! The manager (?) Bruce lives in the unit out the back of reception). We were advised we were in a newly renovated room (which was not the one we had booked but we thought we would have a look anyway). So we started to offload our luggage out of the car (NB Avoid the 'ramp' as the angle it is on surely must be illegally steep) and traipsed around for a while trying to find our room. We eventually found Room 12 written in texta on a wall and went in. I was not happy straight away as we had to walk past, and were next to, the managers residence and balcony and the smell of smoke was overwhelming even outdoors walking next to it.
The room we found to be very poorly renovated. I suspect it is 2 old offices and a storage room which they have converted. It is hard to describe the rooms, it was like a bit or a rabbit warren, the rooms didin't align and so even though the air con was in the living room pointing towards the bedroom, no air got through to the bed so it was very stuffy. When the air con is on too you need to be careful of the overflow which dumps onto the steps (also illegal?) and makes it slippery.
In summary here is a list of things we found which were not satisfactory;
- multiple lip marks on the wine glasses
- noisy overhead fan in bedroom
- bed is squeezed into a small space and not much room around it
- there is a ledge which runs the length of the bottom of the mirror. Unfortunately the ledge makes access to the toilet difficult as you would not be able to sit straight without banging your head or shoulder
- the internet didn't work
- poor and possibly dangerous access
- loud road noise
- large air con unit (for reception) boxed in on room 12s balcony which was loud and very hot
- poor quality pillows
- no soap provided
- poor ventilation
- building rubbish left around the side of the accomodation (which is the view from the room we were put in).

We rang around some other places to see if we could get different accomodation and found some but be wary.. we discovered later that the new owners also own the two nearby (over the road) guesthouses (of which there are some poor reviews too) and Nathalies restaurant.
Eventually we got hold of Bruce who despite living on premises and we knew he was in the room ignored the bell and didn't answer his mobile so we called the landline twice while we waited outside. He agreed quickly to a refund (thankfully) but did at first try and tell me that it was ok to smoke on premises (even outside this reception door is a non smoking sign and on their web site it says non smoking property!).

We packed up our stuff and took off. Never will we go back there or to the other 2 properties we know they own. BTW - we were not the only ones to leave. 3 adults who arrived at the same time also left at the same time very unhappy and we were also told by the wonderful hosts were we did end up staying that they had had enquiries from another couple the next day and also had 2 from one of the other accomodation places owned by this group leave and look for alternatives.

It may of been nice once, but is not now.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Bury St. Edmunds, United Kingdom
Top Contributor
68 reviews 68 reviews
53 hotel reviews
Reviews in 52 cities Reviews in 52 cities
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed December 11, 2012

The design and layout of the rooms are fine. In fact the courtyard is real plus. Unfortunately the room we had had not been cleaned well enough. In fact the ac unit held so much dust, I disconnected the cover and showed the manager. The unit must have operating very inefficiently. The unit was then cleaned.
As I mentioned, this accommodation could be great...just more attention to detail needed

Room Tip: There's a great river walk just behind the hotel
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  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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perth
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 8, 2012

This was my second stay, Overall good size room, easy parking, spotless room, great hot shower, also very clean. Comfortable bed!
Best value in town. TV, DVD in room, Friendly management and staff,
What more could one ask for.
Nice little court yard, with seating.Also nice front yard near the famous river.

Room Tip: ask for a rear room, if you are a lite sleeper, as front rooms are near the HYW.
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  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Oldham, United Kingdom
Top Contributor
73 reviews 73 reviews
15 hotel reviews
Reviews in 39 cities Reviews in 39 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed October 26, 2012

Bruce was laid back but very friendly. The room was spotless and very nicely furnished. Good sized room and bathroom with all you could need. Bed was very comfy and we slept well. The free DVDs are a good idea but we spent our evenings drinking wine! The weather was cool for us but the balcony was a great place to sit if it had been warmer. Definitely recommended.

Room Tip: Our room was facing the road and there was occasional noise from traffic but nothing that bothered u...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed September 7, 2012

We stayed 2 nights at Adamson's. The room is nice and comfy with the basic amenities. There is a small selection of DVDs which you can borrow to watch. It was lovely to be able to sit out for a nice sunny morning during autumn to have our breakfast. The location of motel is very convenient and walking distance to most of the restaurants and stores.

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Adamson's Riverside Accommodation

Address: 71 Bussell Highway, Margaret River, Western Australia 6285, Australia
Location: Australia > Western Australia > Margaret River Region > Margaret River
Amenities:
Free Breakfast Free Parking Kitchenette Restaurant Spa Suites Wheelchair access
Hotel Style:
#5 Luxury Hotel in Margaret River
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Adamson's Riverside Accommodation 4*
Number of rooms: 13
Official Description (provided by the hotel):
At Adamson’s Riverside we make every effort to ensure our guest’s stay is as comfortable and enjoyable as possible. As soon as you arrive you will be warmly welcomed as we provide a home from home friendly atmosphere.Our commitment to you is to really make a difference in your time spent in Margaret River leaving you feeling relaxed and energized, share our enthusiasm for what is probably one of the most inspiring regions in Australia.Choose Adamson’s Riverside as your place of holiday here in the beautiful natural attraction of the Margaret River region. ... more   less 
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Also Known As:
Adamson`s Riverside Hotel Margaret River
Adamsons Riverside Accommodation Hotel
Adamsons Riverside Accommodation Margaret River

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